Ratings based on 194 Verified Reviews

4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
3.9 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Loved it!

Posted Oct 24, 2017
This hotel is beautiful, clean, and ideally located. I loved the character, style, and décor of the rooms, as well as all of the little courtyards and sitting areas. The staff were friendly and helpful. The breakfast has lots of options and is convenient. The room was very clean and a perfect Granada Albaicin hotel. It is located right near Plaza Nueva, easy walk to everything. Stay here.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 28, 2017
Great room with rooftop terrace and view of the Alhambra. Pleasant surprise! Bed was uncomfortable but found that common everywhere we traveled. Location is great!
Comment from Hotel Management
Sep 29, 2017 by Customer Department Service, Hotel Management
Dear guest, Many thanks for your nice comment referring the Casa Capitel Nazarí. You are absolutely right , the views to the Alhambra from the room are fabulous. Feel that your comments, reviews and suggestions are very useful to us to improve day by day and to continue providing the best service to our customers. Thanks once again for your comments and we hope to see you in a very short future. Best regards ,
5 out of 5
by Pilar

Authentic Hotel

Posted Sep 13, 2017 on Hotels
Hotel is authentic. Loved our room. Front desk ladies are super helpful and nice. Close proximity to shopping, restaurant and the Alhambra.
Comment from Hotel Management
Sep 27, 2017
Dear Guest , We just want to thank you for the evaluation given to us . In my name and on the name of all the staff , thanks one again , it was an absolute pleasure receiving you . We hope to see you in a very short future. Consider this your home, you ´ll always be welcomed. Best regards, Carolina Jiménez, Manager
5 out of 5
by Jessica

Lovely hotel in great historic area

Posted Aug 4, 2017 on Hotels
This is a very cute, small hotel in a great part of Granada. We had an adorable patio!
Comment from Hotel Management
Sep 27, 2017
Dear Guest, Many thanks for your nice comment referring Casa Capitel Nazari. We are glad to know that you spent such a lovely time in the hotel and neighborhood. We are actually situated in one of the most beautiful and historical area of Granada .Consider this home. Thanks once again for your time and for your comments. This makes us work with more enthusiasm. Best regards, Carolina Jiménez Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Exquisite hotel near Plaza Nueva.

Posted Jul 18, 2017
Pros: The traditional architecture with its lovely courtyards and exquisite tiled floors.
Cons: Not much really.
Location: In historical Albacin near lively Plaza Nueva, shops, restaurants, canal, walks, flamenco, music, sightseeing.
This hotel is truly a charming place with traditional architectural features but modern amenities.The breakfast was ample and included several hot items in addition to cold stuff. The hotel also offers a small afternoon tea as a courtesy to its guests which was a great gesture.The most wonderful thing about this hotel is the service from each and every member of the staff. They were courteous, obliging and friendly. The only downside was the room that I had booked was somewhat small for the two of us. Otherwise I definitely recommend this hotel.
Comment from Hotel Management
Sep 27, 2017 by Customer Department Service, Hotel Management
Dear Guest. Many thanks for your nice comment referring Casa Capitel Nazari. We are glad to know that you spent such a lovely time in the hotel, that you enjoyed the afternoon tea and the breakfast service. Being a XVI Century building, the original construction is conserved and the Size of the rooms are also different, I promise you that you ´ll have a bigger room in your next stay with us for you and for your partner. We would like to thank you once again for your time and your comments, Best regards ,
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel, great location

Posted Jul 10, 2017
We had a great stay in room 43 - a small but interesting space with a little private terrace. The location was perfect for walking to and around the main areas we wanted to visit (e.g. Sacromonte, Realejo, Alhambra, Albayzin). The staff were great - only complaint was that we asked for wake-up calls that didn't happen (although it is possible in hindsight that the ringer was off). Highly recommend!
Comment from Hotel Management
Sep 27, 2017 by Customer Department service, Hotel Management
Dear guest, Many thanks for your nice comment referring the Casa Capitel Nazari. You are absolutely right , the views to the Alhambra from the terrace are fabulous. We are glad to know that you spent such a lovely time in the hotel and neighborhood. We are actually situated in one of the most beautiful and historical area of Granada .Consider this home. Thanks once again for your time and for your comments. This makes us work with more enthusiasm,
5 out of 5
by Kathy

Posted May 31, 2017 on Hotels
Generally very pleasant, especially the afternoon tea in the very comfortable common areas. Would have liked to have a chair in the room.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel close to city center

Posted May 21, 2017
Pros: Great location, just minutes walk from city center and places of interest.
Cons: If all the triple rooms were like the one we originally had then it is not satisfactory. The breakfast area was bit cramp.
Location: This is a very good location, the Alahambra is in plain sight, you could get a taxi minutes away, you can walk to most historic sights.
We originally book a triple room, but it was not on the up and up, we were moved to a single and double after a leak from the floor above. These rooms were much nicer and quiet at nights.
5 out of 5
Recommended
for Everyone
by A verified traveler

excellent

Posted May 15, 2017
exellent location, helpful staff, nice room, great breakfast
2 out of 5
by Anupma

Avoidable

Posted Apr 29, 2017 on Hotels
very tiny rooms....you can either put on the lamp or charge your phone! Also smelt a bit musty....