Posted May 23, 2016 on Hotels
Disgusting hotel room. Filth, stains, smoking odor in supposedly non-smoking room, tub filthy, what appeared to be blood on shower curtain, food crumbs, hair tie in bathroom, hair and old shampoo bottles everywhere.
Comment from Hotel Management
by Hotel General Manager, Hotel Management
I am shocked to hear that you had such a negative experience at our property, and I sincerely apologize for the fact that you felt so uncomfortable here. This is extremely uncharacteristic of a guest's experience at our hotel and I wish that our team members would have known that you were so dissatisfied while you were here. Your complete satisfaction is our number one goal, and I hope that you'll give us another chance to welcome you here during your next trip to the area. We would love to have the opportunity to provide you with a much more pleasant stay.