Worst stay ever. 1 positive: housekeeping staff
No ice machine on 2nd floor & they didnt tell me at check in. Booked 2 nights. Left for lunch 2nd day, came back & keys didn't work. Called from cell phone & no one answered front desk. Twice at 20 rings each. Flagged down housekeeping. Got back in room & no towels. Walked down (outside) stairs, (no elevator or inside stairs) across comolex to front desk to get cards rekeyed & towels. Guy on duty was laying on couch on his cell phone! I got my keys & towels, and expressed my frustrations & concerns. He made excuses about short staffed & linens being washed. Yet, he had them at front desk to give me. Never again.