“We had a lovely stay at the Hampton Inn. We did not have a great room, and next time will be sure to ask for a room on one of the upper floors. We had one issue - the music that played constantly in the halls was left on all night on our first night which kept me awake and as well, I thought playing music in the halls late at night was too much. I expressed my anger to reception the next morning and they promised me that it would not happen again. The next night was blissfully quiet. Thank you……
“The location is nice, but the way our checkout was handled was unacceptable.
Checkout was at 11:00 AM. At about 11:15 we were actively carrying our luggage to the car. We took the first group of bags outside and, while we were doing that, housekeeping and maintenance entered our room even though many of our personal belongings were still inside.
I understand that we were 15 minutes past checkout, and the hotel had every right to tell us to finish leaving. That is not the issue.
The issue is……
“Our room was immaculate. The staff was very friendly and helpful. Breakfast wasn’t fancy, but we were not there for that. The parking was adequate. The view from our room was gorgeous.”
“Nice staff, great location, but the place is full of mosquitos, all kinds of bugs, and even snake... Can't feel the safety after seeing that and checked out quickly... ”