Owner or manager was not pleasant.
Posted Aug 17, 2016 on Orbitz
Walked up to the counter while a black gentleman was working. He seemed very busy and told me that someone would be with me shortly and apologized. Another man soon appeared behind the counter, this man didn't even acknowledge my presence. I assumed maybe he was also busy, but he was watching the Cowboys v Rams game on TV. I stood there for another 7-10 mins before the original employee came back and began to check me in. This guy was very polite and very nice. I asked if they had any non-smoking rooms available as I mistakenly booked a smoking room. He told me they did not but he would come to the room and spray some air freshener to help quell the cigarette smell. When my family and I got to the room, we realized the smell was tolerable so I called the front desk and let the man know he didn't need to bother with the spray. He said "thank you, I have the bottle in my hand right now and was heading your way." I wish I had gotten his name because he was great.