Ratings based on 213 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

No Iron or Ironing board

Posted Jun 22, 2017
Pros: The staff was nice.
Cons: Iron and ironing board and fix the TV
The room didn't have any iron or ironing board in it, which was surprising. I would expect that if I was staying at a scottish inn or another fleebag motel but not a Wyndum. The TV would only go on if I placed the plug in the socket and turn off if I took the plug out.
Comment from Hotel Management
Jun 29, 2017 by Liz, Hotel Management
Thank you for the review!! I appreciate your feedback and wish I knew who you were so that I could address your concerns. Irons and boards are available for all our guests. We have them at the desk and would've gladly brought you one. As far as the t.v. goes.....I'm not sure what room you were in so I can address the problem. Feel free to shoot me an email if you'd like. Thanks, Liz & staff :)
5 out of 5
Recommended
for Everyone
by A verified traveler from Acworth Ga

Posted May 29, 2017
Awesome experience!! Would recommend to anyone looking for a great hotel!!
Comment from Hotel Management
Jun 2, 2017 by Liz, Hotel Management
THANK YOU SO MUCH!!!! I APPRECIATE YOU SO MUCH!! LIZ & STAFF :)
5 out of 5
by A verified traveler

Affordable in Albertville

Posted May 10, 2017 on Hotels
Very comfortable, very clean. Would stay here again.
Comment from Hotel Management
May 15, 2017 by Liz, Hotel Management
Thank you very much for staying with us!! We hope to can come back again in the future!! Liz & staff :)
4 out of 5
Recommended
for Everyone
by A verified traveler

Race Week at Talladega Super Speedway.

Posted May 10, 2017
The Staff was super nice to all Nascar Fans. They posted big Welcome Signs and Door Prizes for Race Fans & Gift Bags on Saturday & Sunday. I'll stay here again no doubt. The Microtel Albertville is also only 20 minutes from Lake Guntersville State Park. We rented a boat at Town Creek Rentals and had a wonderful time. Staff at Resort and Town Creek are awesome. 5 Stars to them
Comment from Hotel Management
May 15, 2017 by Liz, Hotel Management
So glad you had an awesome stay with us for Race week-end!!!! Please come back and see us in October!! Liz & staff :)
5 out of 5
by Rocco

Posted May 3, 2017 on Hotels
Comment from Hotel Management
May 5, 2017 by Liz, Hotel Management
THANK YOU!!!! I APPRECIATE THIS!!!! Liz & Staff :)
4 out of 5
Recommended
for Everyone
by A verified traveler from Pascagoula MS

Excellent Small Town hotel

Posted Apr 23, 2017
We book Microtel when we visit Sand Mountain because of the super convenient location, over-the-top friendly staff, and excellent competitive pricing.
Comment from Hotel Management
May 5, 2017 by Liz, Hotel Management
Thank you so much Robby! This makes it worth while for us! Will share with the staff!! Liz :)
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel Great staff Great Location

Posted Apr 16, 2017 on Orbitz
this is my second stay with this hotel, the staff is friendly helpful and a joy. The rooms are clean and tidy. Walking distance to some great restaurants. The Best
Comment from Hotel Management
Apr 22, 2017 by Liz, Hotel Management
RDG....thank you so much for coming back! That's a huge compliment! Hope you can stay with us again. Liz & staff :)
3 out of 5
Recommended
for Everyone
by A verified traveler from benton ky

room was very noisy

Posted Apr 3, 2017
Pros: easy
Cons: something about noise
Location: easy
easy to check in not enough seating for breakfast
Comment from Hotel Management
Apr 21, 2017 by Liz, Hotel Management
Thank you Becky for your review. Sorry you felt there wasn't enough seating in lobby. We will always open the meeting for you had we known. I always bring my box fan when I travel, that helps with noise I'm not used to. Hope you can stay with us again!! Liz & staff :)
5 out of 5
by Tamara

Another AMAZING experience!

Posted Mar 6, 2017 on Hotels
This hotel is a prime example of EXCELLENT customer service. I had an issue with the first room they gave me and they changed me to another room. That room was a smoking room, which did not work for me. Megan, at the front desk was great about it, and gladly gave me another room, which happened to be a suite. The only reason I moved again was because the tv wouldn't move, and the way it was positioned to the bed, I would've had the worst kink in my neck...lol. I was then given another suite, which was an adjoining room (which I did not want an adjoining room) but she had put in the notes NOT to put another guest in there. When I checked out on Sunday morning, Wendy was working and remembered me....it always makes a customer feel important when they are remembered. Above and beyond.....that is why whenever I head to Albertville, I will only stay here! I had also had a reservation for the previous night, which had to be cancelled, and Adam was on duty, at the time that I called to cancel, but he was unable to make the cancellation cuz I booked thru hotels.com. I called hotels.com and gave them permission to call the hotel for me. After going round and round with hotels.com, everything had been taken care of.....thank you to Adam for your help!
Comment from Hotel Management
Apr 21, 2017 by Liz, Hotel Management
Thank you Tamara!! I'm so proud that my staff were able to make you comfortable while you were here. They really are an exceptional group of employee's I have. I'm also really glad we got the reservation cancellation taken care of. We look forward to you coming back and seeing us!! Liz & staff :)
4 out of 5
by W Thorm

Guntersville Fishing Trip

Posted Feb 24, 2017 on Hotels
Fishing trip. Good hotel near Lake Guntersville. Boat hookups. Friendly service and plenty of restaurants nearby...many within walking distance. Would stay again.
Comment from Hotel Management
Apr 21, 2017 by Liz, Hotel Management
Thank you so much!! Glad you enjoyed your fishing trip and the hotel could accommodate you and your boat!! :) Hope you can come back soon!! Liz & staff :)