BARBARIC AND EXTREMELY RUDE BEHAVIOR
Posted Jul 13, 2016 on Hotels
I travel for my company all over this nation and never experienced such unnecessarily rude and grotesque behavior from those who are supposed to be professionals in the hospitality industry. I've already put the word out to all of my business colleagues to boycott this particular Quality Inn. The Albertville, AL location has housekeeping staff who will physically pound on your door 29 minutes prior to your checkout and scream at you through the door to get out.
"It's 11:30 already! You have to get out now!" I said in a loud but firm voice that the front desk clerk approved for 12 Noon checkout but thank you for their concern. Their rebuttal remained but with more aggression. "But it's after 11:30 a.m so you must get out and leave at once! Now!" This took place on July 11, 2016. Really?! Is that how professionals interact with their guest now? Unbelievable!!!
So, unfortunately for them, this Quality Inn location has been placed at the top of our company's list of places to avoid like the plague. I do NOT recommend Quality Inn of Albertville, AL to anyone who enjoys and expects the highest quality of customer service. PERIOD!