Ratings based on 381 Verified Reviews

4.8 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Devon, UK

A short break to Portugal

Posted Oct 21, 2017
Pros: The staff, being away from any built up tourist towns.
Cons: The bed was a little firm.
Location: The long sandy beach is about 2 minutes walk from the hotel and on route there are 4 other places to eat and enjoy life.
This hotel was relaxing from the moment you checked in until you departed, the staff are brilliant in the way they put the customer at the front of everything they do. At check-in to be greeted with a refreshing face cloth and glass of iced tea, made you feel the holiday had well and truly started. The room was well sized and the double bed was the largest I have ever slept in (including trips to USA). Breakfast offered a good mix of healthy and not so healthy alternatives with the added option of ordering freshly made pancakes or omelettes. The facilities (pool, spa, etc.) were maintained to a high standard and continued the relaxing experience that started at check in. This hotel and the team of staff are great ambassadors for the Vale Gale chain of hotels, I will be booking with them again. Also all images truly reflect this hotel and its facilities both in the room and communal areas. Free parking on the main road (although not controlled by the hotel) did not cause any issues.
Comment from Hotel Management
Oct 30, 2017 by Manuel Patrício, Hotel Management
Dear Guest, It is a pleasure to read that you enjoyed your stay at Vila Galé Collection Praia Hotel. That is exactly what we aim for, making sure our customers get a splendid and relax time at the hotel. Sincerely Manuel Patrício
4 out of 5
by A verified traveler from uk

Really nice hotel, very close to the beach

Posted Oct 21, 2017
Lovely hotel, however, a little remote and no activities at the hotel. Food was excellent but very limited range (6 choices of risotto) no specific vegetarian options. Hotel staff very helpful apart from Jose who was very rude and unhelpful.
Comment from Hotel Management
Oct 26, 2017 by Manuel Patrício, Hotel Management
Dear Guest, Thank you very much for your comments about your last stay at Vila Galé Collection Praia. Hope to hosting you again in a near future. Best regards, Manuel Patrício
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Just perfect

Posted Oct 16, 2017
Clean beautiful hotel, close to the beach!! All staff are really nice, breakfast was lovely! Sandra D was especially very welcoming and so helpful!!!
Comment from Hotel Management
Oct 17, 2017 by Manuel Patrício, Hotel Management
Dear Guest, It is a pleasure to read that you enjoyed your stay at Vila Galé Collection Praia Hotel.That is exactly what we aim for, making sure our customers get a splendid and relax time at the hotel. Thank you for the compliments on our staff especially to Sandra. Sincerely, Manuel Patrício
5 out of 5
Recommended
for Couples
by A verified traveler

lovely

Posted Oct 14, 2017
Cons: Service a little slow at times.
very relaxing, close to nice restaurants on the beach. Hotel clean, staff accommodating and friendly. Room comfortable and spacious.
Comment from Hotel Management
Oct 14, 2017 by Manuel Patrício, Hotel Management
Dear Guest, Thank you for your review about your stay at Vila Galé Collection Praia. We took good notice regarding the comments you've made and we garantee that we are going to do all efforts to improve. Hope to hosting you again, Best regards Manuel Patrício
5 out of 5
Recommended
for Everyone
by A verified traveler from East Yorkshire

Fabulous!

Posted Oct 9, 2017
Staying at the Vila Galè Praia is wonderful. The staff are so friendly and nothing is too much trouble. The food is excellent, and the service great. The pool area is beautiful and very relaxing, with enough sun loungers for everyone, and plenty of space around them. The beach is a very short stroll away, and is lovely, with a couple of excellent beach bars. A great place to stay... what more can I say!
Comment from Hotel Management
Oct 13, 2017 by Manuel Patrício, Hotel Management
We are more than pleased that you chose our Hotel and leaved us a positive review. It would be our pleasure to welcome you again. Best Regards, Manuel Patrício
4 out of 5
Recommended
for Everyone
by A verified traveler from Edinburgh

Great hotel for a quiet relaxing holiday

Posted Oct 3, 2017
Overall an excellent hotel, the only small gripe was the service & I think this is down to the small number of staff. One morning I had finished my breakfast before I got a cup of tea after asking 3 times!
Comment from Hotel Management
Oct 4, 2017 by Manuel Patrício, Hotel Management
Dear Guest, Thank you very much for your kind comments about your experience in Vila Galé Praia Hotel. It is a great pleasure to read that you enjoyed your holiday with us and let us express our gratitude by thanking you for sharing your positive thoughts, especially regarding to cleanliness, food quality and our staff. Your comments are an important tool and only help us to continue our constant pursuit of service improvement by solving those and continue trying to exceed expectations. On our own behalf and on that of the Vila Galé Praia Hotel team, we hope we have the honour of hosting you again in a near future Kind regards Manuel Patrício General Manager
5 out of 5
Recommended
for Couples
by A verified traveler from Hereford, England

Think it is superb, stayed here several times

Posted Sep 29, 2017
Pros: Location and facilities
Cons: Extra staff to cover the bar when restaurant is busy.
Location: Very close to superb beach and in a select quiet area
Have stayed here several times. Staff and facilities are excellent. We enjoy the peaceful atmosphere and the excellent facilities. Restaurant has excellent menu- a very enjoyable three night trip.
Comment from Hotel Management
Sep 29, 2017 by Manuel Patrício, Hotel Management
Dear Guest, Thank you for choosing again our hotel and for leaving your thoughts about your last stay with us. Thank you also for the compliments on our staff. We are looking forward to welcome you agian. Best wishes from all of us, Manuel Patrício (General Manager)
4 out of 5
Recommended
for Couples
by A verified traveler

Nice quiet hotel

Posted Sep 16, 2017
Pros: Adults only, quiet, good location
Cons: Better breakfast variety, better fruit, pancakes or waffles? Change it up! Lighting in hallways in annoying, reserved parking for hotel guests
Location: Great location, walking distance to great beach, grocery store nearby
Good Hotel, small bathrooms, poor lighting in hallways, breakfast very repetitive (never changes), parking an issue if you rent a car since no reserved parking for hotel guests you will fight with thousands of beach goers daily especially in peak months. Clean rooms, hard beds, but good quality and great hotel staff that are extremely helpful
Comment from Hotel Management
Sep 18, 2017 by Manuel Patrício, Hotel Management
Dear Guest, Further to your recent stay at Vila Galé Praia Hotel, thank you for taking the time to share your experience. Please accept our sincere apologies that we did not meet your expectations. We hope you will not allow this experience to forever mar your perception of our hotel and will allow us another opportunity to prove our commitment to exceeding your expectations. We look forward to welcoming you back soon. Best regards, Manuel Patrício (General Manager)
5 out of 5
by Ryan

Peaceful and relaxing week

Posted Sep 15, 2017 on Hotels
I stayed here for a week at the beginning of September. The hotel is excellent with helpful and friendly staff. The fact that it is an adult only hotel makes a notable difference, especially around the pool area where you can lie back and relax on the peaceful atmosphere. A short stroke from the beach makes this an ideal location. I would highly recommend this hotel and will happily return in the future.
Comment from Hotel Management
Sep 22, 2017
Dear Guest, Thank you very much for your kind comments about your experience at Vila Galé Praia Hotel It is a great pleasure to read that you enjoyed your holiday with us and let us express our gratitude by thanking you for sharing your positive thoughts. Your comments are an important tool and only help us to continue our constant pursuit of service improvement by solving those and continue trying to exceed expectations. On our own behalf and on that of the Vila Galé Praia Hotel team, we hope we have the honour of hosting you again in a near future Kind regards Manuel Patrício General Manager
4 out of 5
Recommended
for Couples
by A verified traveler from chester

chilled

Posted Sep 9, 2017
Pros: Chilled
Cons: It would help to add to the welcome if in the evening candles (because very dark) could be already alight and on tables outside and inside bar area
Location: 3 mins walk to beach and couple beach bars Taxi or car would be needed if staying awhile to get out and about
If you want a holiday where you can chill, then here is perfect, Very good pool area, beach 3 minute walk away with a couple of beach bars. Hotel has lovely new pizzeria, food in the hotel is good, if staff at breakfast mentioned eggs can be ordered fresh, it took us a day or so to see. Staff are a credit to the hotel.
Comment from Hotel Management
Sep 11, 2017 by Manuel Patrício, Hotel Management
Dear Guest, Thank you very much for your kind comments about your experience in Vila Galé Praia Hotel It is a great pleasure to read that you enjoyed your holiday with us and let us express our gratitude by thanking you for sharing your positive thoughts, especially regarding to cleanliness, food quality and our staff. Your comments are an important tool and only help us to continue our constant pursuit of service improvement by solving those and continue trying to exceed expectations. On our own behalf and on that of the Vila Galé Praia Hotel team, we hope we have the honour of hosting you again in a near future Kind regards Manuel Patrício General Manager