Ratings based on 490 Verified Reviews

4.1 out of 5
82% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Albuquerque trip

Posted Sep 25, 2016 on Hotels
Great location- very convenient. Hotel staff was very friendly. Standard room was a bit small.
Comment from Hotel Management
Oct 28, 2016 by General Manager, Hotel Management
Thank you so much for posting this review of our property. It is always a pleasure for us to hear wonderful comments from our loyal guests. We are so glad that you were able to enjoy our amenities. We will be letting our respective departments know of all of your comments. We hope to see you back soon so that we may provide you with another brilliant stay. Have a great day. Take care.
3 out of 5
by A verified traveler

Posted Sep 22, 2016 on Hotels
Comment from Hotel Management
Oct 28, 2016 by General Manager, Hotel Management
Thank you for staying at my hotel. Your business is greatly appreciated. Have an awesome week. Take care.
5 out of 5
Recommended
for Everyone
by A verified traveler from Taos, NM

Comfy weekend stay

Posted Sep 19, 2016 on Orbitz
Front desk was amazing! Had card issues during check in but clerk saved the day! Room was clean, comfy with excellent view. Great location with shopping and great food nearby. Room service was yummy but stay away from the pb&j! No fridge or safe in room but front desk has safety room for valuables. Pool was awesome especially with late close time! Overall great stay with staff at your beck n call with a smile. Shuttle within 5 mi radius so you can hit the casino!
Comment from Hotel Management
Oct 28, 2016 by Stella, Hotel Management
Thank you so much for posting this review of our property. We are so delighted to hear you enjoyed our hotel along with the hotel amenities. I am thrilled to have the pleasure of sharing your experience with the hotel associates. Your business is truly appreciated. Have an awesome week. Take care.
4 out of 5
by A verified traveler

service needs work

Posted Sep 13, 2016 on Hotels
The rooms & hotel were nice...the service was not very good.
Comment from Hotel Management
Sep 19, 2016 by General Manager, Hotel Management
Thank you so much for posting this review of our property. We value the comments we receive regarding our service and will use this in our daily training scenarios. Your business is greatly appreciated. Enjoy this lovely day. Take care.
2 out of 5
by A verified traveler

Posted Sep 13, 2016
Bad experience. Too long to even get into. Won't stay again.
Comment from Hotel Management
Sep 19, 2016 by Stella, Hotel Management
Thank you for posting this review of our property. Guest feedback is the best source we have to use to show us what we need to improve upon. I have let the respective departments know of the issues you encountered while staying with us and they are working to find resolutions for these problems. We look forward to your next stay with us. Enjoy this gorgeous day. Take care.
4 out of 5
by A verified traveler

Posted Sep 10, 2016 on Hotels
Comment from Hotel Management
Sep 19, 2016 by General Manager, Hotel Management
Thank you for staying at my hotel. Your business is greatly appreciated. Have an awesome week. Take care.
3 out of 5
by A verified traveler

Posted Sep 8, 2016 on Hotels
Comment from Hotel Management
Sep 19, 2016 by General Manager, Hotel Management
Thank you for staying at my hotel. Your business is greatly appreciated. Have an awesome week. Take care.
4 out of 5
Recommended
for Everyone
by A verified traveler from Az

Nice location, nice hotel, excellent food &staff

Posted Sep 6, 2016
If it wasn't for the $15/day wifi charge I would have given all 5 stars. Everything else about this place exceeded all my expectations.
Comment from Hotel Management
Sep 19, 2016 by Stella, Hotel Management
Thank you so much for posting this review of our property. It is always a pleasure for us to hear wonderful comments from our loyal guests. We are so glad that you were able to enjoy our amenities. We will be letting our respective departments know of all of your comments. We hope to see you back soon so that we may provide you with another brilliant stay. Have a great day. Take care.
3 out of 5
by A verified traveler

Dated & small

Posted Sep 6, 2016 on Orbitz
Hotel had wrong room reserved. The room I was put in bordered their lounge, so I had loud racquet coming thru the wall all night/morning. Room was small & dated. Stayed all weekend & didn't get room serviced. Staff didn't know how to operate the "new tv system". Restaurant setup confusing & food was mediocre.
Comment from Hotel Management
Sep 19, 2016 by Stella, Hotel Management
We appreciate your review of our hotel. We apologize that you were not satisfied with the overall hotel stay. Our goal is for every guest to leave happy and I am sorry that you did not feel that way upon your departure. Thank you for taking the time to share your experience. Your business is truly appreciated. Enjoy this lovely day. Take care.
2 out of 5
by A verified traveler

Good location but bad hotel

Posted Aug 29, 2016
Pros: Friendly staff
Cons: It needs to be updated and cleaned
Location: ABQ Uptown mall
The noise next to the freeway is SO loud. I slept with earplugs and was still kept up. Lots of stained furniture and stained carpets. Musty smell.
Comment from Hotel Management
Sep 19, 2016 by Stella, Hotel Management
Thank you for posting this review of our property. Guest feedback is the best source we have to use to show us what we need to improve upon. It is always a pleasure to hear about our guests receiving Marriott's brilliant service. We do, however, want to apologize for the issues you encountered during your recent stay and I will informed all of the respective departments of your comments. Your business is greatly appreciated. Enjoy this beautiful day. Take care.