Ratings based on 319 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Southern California

Great location!

Posted Aug 24, 2015
Great location! Hotel was very nice and so was staff. The only problem was the maid never came to clean our room. We had to ask for fresh towels. But overall, a nice stay.
Comment from EPC
Aug 25, 2015 by Stella, EPC
Thank you so much for posting this review of our property. We value the comments we receive regarding our great customer service and are so pleased to hear you were able to experience it! Your business is greatly appreciated. Enjoy this lovely day. Take care.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and comfortable

Posted Aug 23, 2015
Very well located. We checked in late at night and left early. Clean and comfortable hotel.
Comment from EPC
Aug 25, 2015 by Stella, EPC
Thank you so much for posting this review of our property. It is always a pleasure for us to hear wonderful comments from our loyal guests. We are so glad that you were able to enjoy our amenities. We will be letting our respective departments know of all of your comments. We hope to see you back soon so that we may provide you with another brilliant stay. Have a great day. Take care.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel, great price.

Posted Aug 19, 2015
Really enjoyed my stay. The staff was very nice and helpful. It is priced very well. Rooms were clean and comfortable.
Comment from EPC
Aug 25, 2015 by Stella, EPC
Thank you for posting this review of our property. Guest feedback is extremely important to us. We are so glad you experienced Marriott's brilliant service. Your business is greatly appreciated. Again, thank you and enjoy the rest of this lovely day. Take care.
4 out of 5
Recommended
for Everyone
by A verified traveler from Albuquerque

Nice Stay

Posted Aug 17, 2015
Pros: The beds were comfortable.
Cons: What I mention above.
Location: Shopping and eating
I found this hotel to be very handy because of the shopping malls and restruants that surround this location. I enjoyed the stay but would suggest that each room have microwaves and refrigerators in them. It also would have toped it off if there was a hot tub for some relaxing. It would also be nice if some type of discount could be applied to other customers besides the rewards customers for the breakfast. Overall I score it a 6 on a scale from 1-10 which docs a point off for each ammenity not met.
Comment from EPC
Aug 25, 2015 by Stella, EPC
Thank you so much for posting this review of our property. We are so delighted to hear you enjoyed our hotel along with the hotel amenities and the local area. I am thrilled to have the pleasure of sharing your experience with the hotel associates. Your business is truly appreciated. Have an awesome week. Take care.
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Location is great.

Posted Aug 12, 2015
Pros: Location
Cons: Make sure everything works in each room. Compensate in some way if not able to.
TV in my room didn't work, or rather had a bad connection. Night supervisor came up and looked at it but to no avail, not satisfied w/not being compensated for that.
Comment from Hotel Management
Aug 25, 2015 by Stella, Hotel Management
Thank you for posting this review of our property. Guest feedback is the best source we have to use to show us what we need to improve upon. It is always a pleasure to hear about our guests receiving Marriott's brilliant service. We do, however, want to apologize for the issues you encountered during your recent stay and I will informed all of the respective departments of your comments. Your business is greatly appreciated. Enjoy this beautiful day. Take care.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very friendly hotel staff and clean room.

Posted Jun 28, 2015
Pros: The hotel staff was outstanding and very friendly!
Cons: Room size, but I think this is not really something you can improve.
Location: Location was perfect. Across the street from two different malls, lots of stores and food choices.
We were very impressed with the hotel staff during our stay. Everyone said hello, smiled and really made the stay pleasant. Rooms were clean and comfortable. Only thing to note is the rooms are a little small. We had a room with a king bed. Looks great for business travelers, but we had an 8 month old baby so finding room for the crib and baby items was a little difficult. Nothing that wasn't manageable so I would definitely recommend this hotel and stay there again. Location was perfect. Across the street from two different malls and a Target store. Lots of choices to eat at. We need to eat gluten free and there was a Jason's Deli less than a block away. It was an ideal location for everything we needed to get to.
Comment from Hotel Management
Jul 1, 2015 by Stella, Hotel Management
Thank you so much for posting this review of our property. We are so glad you experienced our staff's brilliant service during your recent visit. The respective departments will read your comments and share them with our staff. Your business is greatly appreciated. We look forward to your next stay with us. Have an amazing week. Take care.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vilnius

Easy access

Posted Jun 27, 2015
Pros: Friendly, efficient staff.
Location: Mall two or three blocks away. Target across the street. Restaurants and bars and grocery stores and theaters within three blocks as well.
Friendly, efficient staff. Easy access to the interstate. Mall two or three blocks away. Target across the street. Restaurants and bars and grocery stores and theaters within three blocks as well. Very nice location!
Comment from Hotel Management
Jul 1, 2015 by Stella, Hotel Management
Thank you so much for posting this review of our property. It is always a pleasure for us to hear wonderful comments from our loyal guests. We are so glad that you were able to enjoy our amenities. We will be letting our respective departments know of all of your comments. We hope to see you back soon so that we may provide you with another brilliant stay. Have a great day. Take care.
2 out of 5
by A verified traveler

High expectations for a Marriott

Posted Jun 2, 2015
After traveling for a business trip, all I needed was a hotel room for a nice shower and a relaxing night sleep. The staff tried charging me $30 over my booked price and could not understand that I wanted to pay in cash not on a card. After getting to my room (420) which had no door number on it, and I had to assume it was my room by the number missing, the cleanliness of the room is not what a Marriott should be promoting. It didn't even look like the sheets had been changed from the previous guests. The staff was courteous enough to switch me to a room that was cleaner and didn't smell like cigarettes. There was no refrigerator or microwave for food either. After getting to bed at midnight and getting to sleep in till 8, I was immediately awoken by the housekeeping staff blaring their music from their cleaning carts. I will not be back to this "nice" hotel.
Comment from Hotel Management
Jun 9, 2015 by Stella, Hotel Management
Thank you for posting this review of our property. Guest feedback is the best source we have to use to show us what we need to improve upon. I have let the respective departments know of the issues you encountered while staying with us and they are working to find resolutions for these problems. We look forward to your next stay with us. Enjoy this gorgeous day. Take care.
Comment from Hotel Management
Jun 9, 2015 by Stella, Hotel Management
Thank you for posting this review of our property. Guest feedback is the best source we have to use to show us what we need to improve upon. I have let the respective departments know of the issues you encountered while staying with us and they are working to find resolutions for these problems. We look forward to your next stay with us. Enjoy this gorgeous day. Take care.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Jun 1, 2015
Pros: Location location location
I love the location you can get to everything in ABQ within a few minutes drive. The Uptown area has many walk to shops and restaurants. The hotel staff is so polite and always helpful.
Comment from Hotel Management
Jun 9, 2015 by Stella, Hotel Management
Thank you so much for posting this review of our property. We are so glad you experienced our staff's brilliant service during your recent visit. The respective departments will read your comments and share them with our staff. Your business is greatly appreciated. We look forward to your next stay with us. Have an amazing week. Take care.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Tight quarters.

Posted May 25, 2015 on Hotels
The room was a bit tight. It was difficult to walk from one side of the room to the other with someone working at the desk.
Comment from Hotel Management
Aug 1, 2015 by Stella, Hotel Management
Thank you so much for posting this review of our property. We value the comments we receive regarding our great customer service and are so pleased to hear you were able to experience it! Your business is greatly appreciated. Enjoy this lovely day. Take care.