Ratings based on 477 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
81% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from US

Nice hotel in uptown

Posted Oct 27, 2016
The stay was just for one night. My husband and I found restaurants close by. The bed was comfortable and the staff was very friendly. The only downfall was I could hear people yelling at each other throughout the night.
Comment from Hotel Management
Oct 28, 2016 by Stella, Hotel Management
Thank you so much for posting this review of our property. We are so delighted to hear you enjoyed our hotel along with the hotel amenities. I am thrilled to have the pleasure of sharing your experience with the hotel associates. Your business is truly appreciated. Have an awesome week. Take care.
2 out of 5
by A verified traveler

Posted Sep 13, 2016
Bad experience. Too long to even get into. Won't stay again.
Comment from Hotel Management
Sep 19, 2016 by Stella, Hotel Management
Thank you for posting this review of our property. Guest feedback is the best source we have to use to show us what we need to improve upon. I have let the respective departments know of the issues you encountered while staying with us and they are working to find resolutions for these problems. We look forward to your next stay with us. Enjoy this gorgeous day. Take care.
3 out of 5
by A verified traveler from Las Cruces NM

Posted Sep 8, 2016 on Hotels
Comment from Hotel Management
Sep 19, 2016 by General Manager, Hotel Management
Thank you for staying at my hotel. Your business is greatly appreciated. Have an awesome week. Take care.
4 out of 5
by A verified traveler from Az

Nice location, nice hotel, excellent food &staff

Posted Sep 6, 2016
If it wasn't for the $15/day wifi charge I would have given all 5 stars. Everything else about this place exceeded all my expectations.
Comment from Hotel Management
Sep 19, 2016 by Stella, Hotel Management
Thank you so much for posting this review of our property. It is always a pleasure for us to hear wonderful comments from our loyal guests. We are so glad that you were able to enjoy our amenities. We will be letting our respective departments know of all of your comments. We hope to see you back soon so that we may provide you with another brilliant stay. Have a great day. Take care.
3 out of 5
by A verified traveler

Dated & small

Posted Sep 6, 2016 on Orbitz
Hotel had wrong room reserved. The room I was put in bordered their lounge, so I had loud racquet coming thru the wall all night/morning. Room was small & dated. Stayed all weekend & didn't get room serviced. Staff didn't know how to operate the "new tv system". Restaurant setup confusing & food was mediocre.
Comment from Hotel Management
Sep 19, 2016 by Stella, Hotel Management
We appreciate your review of our hotel. We apologize that you were not satisfied with the overall hotel stay. Our goal is for every guest to leave happy and I am sorry that you did not feel that way upon your departure. Thank you for taking the time to share your experience. Your business is truly appreciated. Enjoy this lovely day. Take care.
5 out of 5
by Nancy from Roswell

Posted Aug 31, 2016 on Hotels
Muy buen hotel
Comment from Hotel Management
Sep 19, 2016 by General Manager, Hotel Management
Thank you so much for posting this review of our property. We are so glad you experienced our staff's brilliant service during your recent visit. The respective departments will read your comments and share them with our staff. Your business is greatly appreciated. We look forward to your next stay with us. Have an amazing week. Take care.
2 out of 5
by A verified traveler

Good location but bad hotel

Posted Aug 29, 2016
Pros: Friendly staff
Cons: It needs to be updated and cleaned
Location: ABQ Uptown mall
The noise next to the freeway is SO loud. I slept with earplugs and was still kept up. Lots of stained furniture and stained carpets. Musty smell.
Comment from Hotel Management
Sep 19, 2016 by Stella, Hotel Management
Thank you for posting this review of our property. Guest feedback is the best source we have to use to show us what we need to improve upon. It is always a pleasure to hear about our guests receiving Marriott's brilliant service. We do, however, want to apologize for the issues you encountered during your recent stay and I will informed all of the respective departments of your comments. Your business is greatly appreciated. Enjoy this beautiful day. Take care.
5 out of 5
by A verified traveler

Great Experience

Posted Aug 24, 2016 on Hotels
We were just staying overnight, but I wished it could have been longer. We were treated so well by the staff! Room service was the bomb, and we even got more coffee for our in-room coffee machine. Best night ever!!
Comment from Hotel Management
Sep 19, 2016 by General Manager, Hotel Management
Thank you so much for posting this review of our property. It is always a pleasure for us to hear wonderful comments from our loyal guests. We are so glad that you were able to enjoy our amenities. We will be letting our respective departments know of all of your comments. We hope to see you back soon so that we may provide you with another brilliant stay. Have a great day. Take care.
5 out of 5
by A verified traveler

Posted Aug 22, 2016
Staff was very professional and polite. Would stay again.
Comment from Hotel Management
Sep 19, 2016 by Stella, Hotel Management
Thank you so much for posting this review of our property. We are so glad you experienced our staff's brilliant service during your recent visit. The respective departments will read your comments and share them with our staff. Your business is greatly appreciated. We look forward to your next stay with us. Have an amazing week. Take care.
5 out of 5
by A verified traveler from Fort Worth, Tx

nice hotel in convenient location.

Posted Aug 22, 2016
Pros: Typical good Marriott. Staff was extremely friendly and helpful.
Cons: One more comfortable chair and free internet would have made the room perfect.
Location: Great location in excellent office/retail area. Many good food choices plus a mall if you want it. Easy access to the rest of Albuquerque.
Desk staff was great. Food choices in immediate area were plentiful. Facility was excellent.
Comment from Hotel Management
Oct 28, 2016 by Stella, Hotel Management
Thank you for taking the time to post this excellent review. We are glad you enjoyed your stay and that you received Marriott's brilliant service. I will forward your comments to our management team. Your business is greatly appreciated. Enjoy this beautiful day. Take care.