Ratings based on 512 Verified Reviews
They paid and stayed. We double-checked.
3.5 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler
Horrible StayPosted Jan 4, 2016
Pros: The supervisor shri was understanding and accommodated the rate we paid.
Cons: Everything, remodel the entire hotel.
When checking in, the staff could not find my reservations. It took them about 35 mins to find resv. Upon walking into the room, the smell of antique furniture filled the room. Inadequate heating, the room was not warm and very uncomfortable. Pets were in the room next to us were noisy and could hear through the paper thin walls. Guest on the other side of the room were noisy and started to fight. Cops were called and it continued to fight with inebriated guest. Hotel was very outdated.
for Couplesby Antonio from Durango Co.
Costumer service great building in poor condition.Posted Nov 15, 2015 on Hotels
Fridge not working, smoke smell throughout the room, in a non smoking room!
for Business Travelersby Stephanie from Deming, nm
Enjoyed my stayPosted Nov 14, 2015 on Hotels
This is the second time we stay here and love it.
by A verified traveler
Posted Nov 7, 2015
The hotel seems like they tried hard about 20 years ago. Now it is what it is. But does have a good location.
for Business Travelersby A verified traveler
Needs updating for the PricePosted Nov 5, 2015 on Hotels
The hotel is old and needs to be updated. The room was clean as far as sheets, towels, floors....but could use some fresh paint and new fixtures. The staff was very nice and were easy to talk to. Just needs to be updated for the price
for Everyoneby A verified traveler from Columbus Ohio
Nice Southwest- Mexican styled hotel.Posted Oct 20, 2015
Pros: liked the architecture and location.
Location: New casino and race track was 5 minutes away. Lots to do in ABQ. Was there for Balloon festival. Zack Brown concert. Had a great time eating the food.
Nice place, with underground parking. Was in a good quite location. Hot tub sauna and indoor and outdoor pool worked. Nice breakfast in the morning with green and red chilies. Rooms were nice with frig and microwave. Staff was friendly. I will be back.
for Business Travelersby Jennifer
Very ImpressedPosted Oct 18, 2015 on Hotels
The staff were all very welcoming and a pleasure. The hotel is in a great location close to shopping and restaurants. The full cook to order breakfast was amazing. I would stay here again.
for Couplesby Jennifer
Posted Oct 18, 2015 on Hotels
for Getaway With Friendsby Dixie from Denver Co
Do not stop here.... not worth your $$Posted Oct 16, 2015 on Hotels
This property has seen much better days! The room smelled like nicotine and when we tried to open the windows the screens were nearly pried off from the outside. Phone in front room didn't work, tiles in bath were broken, the outlet for the bathroom & vanity only worked when you applied constant pressure. Towels were shabby at best. The staff except cook & housekeeping were unhelpful. Wi-Fi didn't work in room, ice machine near our room broken-long term.
for Familiesby A verified traveler
it will do in a pinchPosted Oct 16, 2015 on Hotels
Staff was not very friendly. They did not seem happy to see us.