Ratings based on 129 Verified Reviews

4.3 out of 5
91% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Collins, CO

Excellent place for an overnight stay

Posted Dec 31, 2016
Pros: Location, Amenities, Comfort Level and Parking.
Cons: The overall cleanliness and the shower pressure. The shower pressure was just not enough to be a basic hotel.
Location: Location is great. Shopping nearby. Lots of food options.
The place was great. Location is excellent and quiet. Parking is ample and complimentary. The facilities were great. Couldn't have asked for a better room for the price. Reasonable.
Comment from Hotel Management
Jan 3, 2017 by Operations Manager , Hotel Management
Thank you for your feedback. We are happy you enjoyed our clean facilities and our great location. We hope to see you if you are ever back in Albuquerque.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Dec 30, 2016
Hotel room was clean, comfortable and smelled wonderful. The staff were pleasant and registration and checkout were quick.
Comment from Hotel Management
Jan 3, 2017 by Krystle Reyes , Hotel Management
Thank you for your comments. We appreciate it. We are happy that you were able to enjoy your stay with us. We hope to see you on your future travels.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 28, 2016
Pros: clean
Cons: nothing
Noise from the road was the only issue...traffic noise
Comment from Hotel Management
Dec 29, 2016 by Rachel, Hotel Management
Thank you for your comments. I am sorry that you were able to hear traffic during your stay. This is definitely an unusual occurrence. We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Dec 26, 2016
Hotel was great except for the shower, the water ran slowly from shower head.
Comment from Hotel Management
Dec 27, 2016 by Rachel, Hotel Management
Thank you for your comments. I am sorry that the shower head was inadequate. We hope to see you again when traveling to Albuquerque.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great staff

Posted Dec 23, 2016
Good location next the 40 highway staff excelente
Comment from Hotel Management
Dec 23, 2016 by Rachel, Hotel Management
Thank you for your kind words. I have shared your wonderful comments with my staff. We hope to see you again soon.
2 out of 5
by A verified traveler

Requested smokeing

Posted Dec 19, 2016
I requested for smoking I even called and talk to a lady to make sure my room is a smoking room and she told me that it was not a smoking room but she was going to change it to a smoking room when I arrived I found out that my room was a non-smoking room and they told me I could not change my room my receipt says smoking and the lady told me she was going to change my room but I still ended up with a none smoking
Comment from Hotel Management
Dec 22, 2016 by Rachel, Hotel Management
Thank you for your feedback. I am sorry we did not meet your expectations during your stay.When reserving on third party sites, you are not guaranteed a room type. I am sorry that this was misleading. We hope you will give us another chance when traveling to Albuquerque.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 30, 2016
Very comfortable enjoyed the option of many things you can do at ur own home cook, watch movies love it
Comment from Hotel Management
Nov 30, 2016 by Rachel, Hotel Management
Thank you for your comments. I am happy to hear that you were able to take advantage of the full kitchen in your suite. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice place to stay!

Posted Nov 11, 2016
The hotel staff were very nice and the hotel was nice and felt updated. I would stay here again if coming through town.
Comment from Hotel Management
Nov 30, 2016 by Rachel, Hotel Management
Thank you for your comments. I have shared your wonderful comments with my staff. We look forward to your return.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 7, 2016
Very nice hotel room convenient to where we needed to go only thing I wasn't happy with was when I checked in my credit card had a hold placed on it and I wasn't told about it even after the room was paid for in advance
Comment from Hotel Management
Nov 11, 2016 by Rachel, Hotel Management
Thank you for your feedback. I am sorry that you were not made aware of the security deposit placed on your credit card upon check in. We do require this from all arriving guest in case there are additional incidentals. We hope that you will visit us again.
4 out of 5
Recommended
for Couples
by A verified traveler from DFW

Nice kitchenettes, comfy beds. A little dirty tho.

Posted Oct 18, 2016
Location: 2 Wal-Marts and a Whole Foods within walking distance.
We stopped for the night at this hotel on the way from Phoenix back home to Dallas. The main reason I booked it was because of the kitchenette included with the room. We have strict diets and have to cook most of our meals so this was immensely useful for us. It was completely stocked with all utensils you would need for 2 people to eat/cook. The bed was super comfy as well, definitely well needed after a long day of driving. They even have a neat rental service for movies and games for guests, we didn't use it but it was a cool option. Our only complaint is there were some shady people coming in and out of the hotel and when we went to open the curtain the next morning to see the beautiful mountain view from our 3rd floor room the window was absolutely filthy. We promptly shut it. Overall great place to stay for the value, but don't expect a 5 star experience.
Comment from Hotel Management
Oct 18, 2016 by Rachel, Hotel Management
Thank you for your comments. I am glad you enjoyed your stay with us. I am sorry for the window. We are currently working with vendors to replace the windows due to the double pane window, it has trapped dirt particles causing the dirty appearance. We hope to see you again soon.