Front of property

Reviews of Casas de Suenos Old Town Historic Inn, Ascend Hotel Collection

3 out of 5
Casas de Suenos Old Town Historic Inn, Ascend Hotel Collection
310 Rio Grande Boulevard SW, Albuquerque, NM

Reviews

9.0

Wonderful

Rating 10 - Excellent. 416 out of 627 reviews" "
Rating 8 - Good. 144 out of 627 reviews" "
Rating 6 - Okay. 37 out of 627 reviews" "
Rating 4 - Poor. 22 out of 627 reviews" "
Rating 2 - Terrible. 8 out of 627 reviews" "

9.0/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kathryn, Prescott Valley

Liked: Cleanliness, staff & service, property conditions & facilities
I love the history of the property. It was quite extraordinarily beautiful with Southwest charm. The staff couldn’t be kinder. We will be back.
Stayed 1 night in Feb 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms & walkable to Old Town. Only issue was an overwhelming cleaning odor. It was extremely hot outside & had air conditioning running, so opening the windows wasn’t an option.
Stayed 1 night in Jun 2023

10/10 Excellent

ALEKSANDR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for an extended stay or just overnight
This is a great place to stay. The casas are amazing. The breakfast was delicious. The grounds are restful with numerous spots for quiet conversations or contemplation. And the location is super convenient to OldTown Square. I highly recommend this lodging.
Stayed 1 night in May 2023

10/10 Excellent

James, Columbia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's old and very comfortable, complete contrast to a glitzy homogenized concrete box. Very good cooked-to-order breakfast was an extra treat.
Stayed 3 nights in Apr 2023

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place! It was clean and cozy and near all the hot spots
Stayed 1 night in Apr 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and convenient
Has a great southwest vibe. Innkeeper was tremendous. Great breakfast. Easy walk to Old Town. Recently became a Choice hotel!
Stayed 2 nights in Apr 2023

10/10 Excellent

Joel

Stayed 2 nights in Mar 2023

10/10 Excellent

Sharon, Tucson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at Casa de Sueños to feel pampered, starting with a hot breakfast served with a caring smile. The grounds and buildings are lovely. I enjoy walking to Tingley Beach and along the Rio Grande, only 15 minutes away, and Old Town even closer.
Stayed 3 nights in Apr 2023

10/10 Excellent

DONALD, Arlington

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Old Town. Enjoyed being able to easily walk to shops and food. Great sleeping room with excellent breakfast included. Room condition was very clean but needed some repairs. Ceiling peel and leaking bath tub. Would stay again any time in that area! The staff was so super!!

6/10 Okay

Thomas D

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Tomoko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Very unique property. Beautiful setting. Wonderful room. Great breakfast. Convenient walking to Old Town. Warm and helpful staff. Good value. Would definitely stay here again.
Stayed 1 night in Mar 2023

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old Town Albuquerque charm
That area is great, close to the Rio Grande, very charming casitas that does not feel like a hotel. Love the privacy of your own casita. Breakfast was excellent. Rooms were decorated very "New Mexico" style but still comfy. And with freezing overnight temps, it was nice that hot water in the shower was almost instant! Would definitely stay again and recommend it to others.
Street side view of our casita
Breakfast area
Beautiful private courtyard, in full spring I imagine it becomes stunning.
Stayed 1 night in Mar 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property.
Stayed 1 night in Mar 2023

10/10 Excellent

Elias

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing little casita with 2 rooms, a private patio, a kitchen, 2 bathrooms. It was more than I expected and so close to old town! The staff is so friendly. There is even a private parking next to every casita. Highly recommended
Stayed 1 night in Mar 2023

10/10 Excellent

Jason

Stayed 1 night in Mar 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chef cooked breakfast was exceptional!
Stayed 2 nights in Mar 2023

10/10 Excellent

Mary Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, easy walking downtown, excellent on site restaurant, rooms were clean and very well furnished, would recommend this location!
Stayed 1 night in Mar 2023

8/10 Good

Gayle

Traveled with partner
Liked: Cleanliness, staff & service
This is a very unique property with beautiful art and unique decorations. The grounds have the potential of being special later in the Spring/Summer. We stayed in the Willa’s casita and found it very comfortable.
Stayed 1 night in Feb 2023

8/10 Good

john

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
location was excellent place was charming
Stayed 1 night in Feb 2023

10/10 Excellent

Enedina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the experience provided!
Stayed 1 night in Feb 2023

10/10 Excellent

Amy

Stayed 1 night in Feb 2023

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, room comfort
Very unique
A really neat older place. Though a little run down still very unique. We will stay here again.
Stayed 1 night in Feb 2023

10/10 Excellent

carmen

Liked: Cleanliness, property conditions & facilities, room comfort
I love it!!
Stayed 1 night in Feb 2023

8/10 Good

Paula

Traveled with group
Liked: Cleanliness, property conditions & facilities
The old historic feeling. However, they DEMAND a copy of your drivers license and when I asked why they said, "Every hotel does it". Funny thing is I travel for work all over this country and outside this country and Hotels DON'T do this. She claimed it was for audit purposes but couldn't explain that. Then she put the copy in an unsecure file drawer. This is outrageous and not necessary.
Stayed 1 night in Feb 2023

10/10 Excellent

Donald

Stayed 1 night in Feb 2023

4/10 Poor

Randy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great property but had mice or rats in ceiling in bedroom. Kept us from sleeping. Also had water leak in ceiling that dripped on bag. Checkout person apologized and promised owner or manager would call but never heard from them. Very disappointed.
Stayed 1 night in Feb 2023

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Complete kitchen, Cozy & Vintage Bungalow
Route 66 room was a cozy Bungalow, super clean. Very friendly and accommodating staff. This is a vintage property so there is alway going to be room for improvement; but we can not complain but the old couch was a bit uncomfortable but that is were the only TV was located; would not hurt to replace the old couch or at least send it to go to the Riviera but most definitely it needed a new mattress. The bungalow was quite even though it was facing the street, not too much traffic in the evenings on that street. The little breakfast cafe was awesome, and better yet it was included in our package.
Stayed 4 nights in Jan 2023

8/10 Good

mary

Business traveler
Liked: Cleanliness, staff & service, amenities
This property is charming, rustic, quiet, easy walk to Old Town. Breakfast was excellent. I think it would be quite nice in spring, summer, fall - rooms are cold in winter due to inadequate heating system - forced hot air with vents near ceiling.
Stayed 2 nights in Jan 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this place. The decor is lovely, breakfasts delicious, staff wonderful and perfect location within walking distance to old town.

10/10 Excellent

Risa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fabulous all around. Excellent stay. Put it on your list!
Stayed 1 night in Jan 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Thomas, OMAHA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is hard not to talk about what is different for this property. The 'rooms' were all once apartments, so each has a full kitchen, living room, bedroom, and bathroom. Small courtyards are enclosed by clusters of the casitas. Breakfast is continental or a hot served and the hot served was very nice. And the location a block from Old Town is a treasure trove of things to explore.

8/10 Good

Brenda

Traveled with partner
Liked: Cleanliness, staff & service
Staff was welcoming. Historic building, so old, but clean. Breakfast cooked to order was wonderful. Moderation of room temperature was difficult, as windows didn't open and thermostat was governed. Blankets were musty, but bedding otherwise clean. Recommend this property if you appreciate historical architecture and homestyle hospitality. Great pricepoint as well. Were mysty

10/10 Excellent

Thomas, Bloomington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quite, and the breakfast in the morning was delicious! I liked the Jacuzzi in the room!
Stayed 1 night in Dec 2022

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay. Building is beautiful and the neighborhood is great.
Stayed 1 night in Dec 2022

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, fantastic location, individual houses, great breakfast, motivated personnel, worthwhile stay!
Stayed 1 night in Dec 2022

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

8/10 Good

Terry

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno
Probably the best hotel stay ever. Comfortable beds, fantastic decor, unbelievable cook to order breakfast. I rarely write reviews and have traveled extensively. This is not your cookie cutter national chain. We loved it. 💕
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well maintained historic hotel. Breakfast was delicious and by the fire. However, our room faced the Main Street with cars and motorcycles keeping us up.
Stayed 1 night in Nov 2022

10/10 Excellent

Janis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an historical property. Beautiful with large spacious rooms. The breakfast was amazing. Best omelette I've ever had loaded with fresh ingredients. Its clean, quiet and comfortable. It is also within walking distance (five minutes) from Old Town Albuquerque.
Stayed 1 night in Nov 2022

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for families
We had a late arrival and the staff was so friendly and accommodating that I wished we were staying longer than one night. They had the heat on (and music) playing in the room and made sure we were settled in before locking the gate for the night. The casitas feel like visiting a friend's home--a bit lived in, but clean, comfortable and full of personality.
Stayed 1 night in Nov 2022

10/10 Excellent

Dan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel with a super-friendly staff. Erika at the front desk went above and beyond to make us comfortable. Jimmy served a fantastic breakfast at the restaurant and the fireplace was left ready to start with a lighter right there. Built in 1937 but still in amazing condition! You have to give this stay a shot!
Stayed 2 nights in Nov 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Pleasant stay
This place has charm and pleasant service. My room was quiet and the bed was very comfortable. Breakfast was included and good. Although I didn’t get around to using it during my one-day stay, the kitchen looked well equipped, including with a gas stove and full-size fridge. I enjoyed my stay, even though my room could use some updating and renovation. The TV was a vintage boxy unit. Picture quality not on a par with modern sets, but I didn’t come to Albuquerque to watch TV. The room was clean without looking completely antiseptic. I did notice some mould on the bathroom window,
Stayed 1 night in Nov 2022

10/10 Excellent

Arul

Stayed 1 night in Nov 2022

10/10 Excellent

lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Casita was spacious and comfortable. The home cooked breakfast was very good.

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We so enjoyed our stay. Wish we could have stayed longer. The staff was friendly, courteous and so pleasant. The grounds were beautiful. Parking was perfectly close to our room. Our room was so nice,cosy and comfortable. It had everything we needed. The kiva fireplace was awesome and we had plenty of wood. The breakfast was so delicious. Try the breakfast burrito. The cook was so personable and friendly. We really had the Land of Enchantment experience there. Beautiful southwestern decor. Will definitely stay at Casa de Suenos again. Highly recommend this lovely place.