Should have extended our search.
Posted Mar 9, 2017
This is a very-dated hotel in a poor location of the city of Albuquerque. We were told it was not a safe area for walking, the room furnishings, particular the mattresses and bedding are in poor shape and when messages were left with front desk staff they were either ignored or not passed along. A significant example is we were expecting a shipment of medication that had been forgotten to be delivered by UPS to the hotel. One staff member made a note as to the importance of this shipment and even though we were staying for 10 consecutive days, the hotel refused the shipment on initial delivery as they were not prepared to pay the fee and charge our room and on the second occasion, delivery was also not completed as instructions had not been passed along. Overall, a very disappointing stay. We will not recommend this hotel to any of our friends and family.