Ratings based on 556 Verified Reviews

4.1 out of 5
85% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Jun 9, 2018
I was at the front of the hotel and very noisy. Hotel staff were helpful but breakfast was average.
Comment from Hotel Management
Jun 11, 2018 by John Vestal-GM, Hotel Management
Thank you for your comments. We were sorry to hear you did not enjoy our complimentary breakfast.
4 out of 5
by A verified traveler

Posted Jun 8, 2018
Comment from Hotel Management
Jun 11, 2018 by John Vestal-GM, Hotel Management
Thank you
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 27, 2018
The room was very comfortable, clean and easy to access. The staff was helpful to me. One helped me put the lenses back in my glasses frames after I accidentally sat on them. Another unlocked the water dispenser in the late afternoon so I could fill up my water bottle. And another helped me with road directions. Breakfasts were good. The only thing that did not seem right was the cracked/broken covers for the hot food dishes.
Comment from Hotel Management
Jun 4, 2018 by John Vestal-GM, Hotel Management
Thank you for your feedback. We appreciate your warm review and we have already placed an order for a new set of dish covers. Thank you.
5 out of 5
by A verified traveler

Posted May 21, 2018
Comment from Hotel Management
May 23, 2018 by John Vestal-GM, Hotel Management
Thank you
4 out of 5
by A verified traveler

Posted May 18, 2018
Really enjoyed our stay. I had my 2 toddlers with me. We had been traveling for 24hrs and needed some rest and they had very comfortable beds that helped us get the rest we needed. Also loved that they had so many tv channels to choose from... staff was really friendly when we checked in and they even helped us out with finding a good place to eat when we checked in late at night.
Comment from Hotel Management
May 21, 2018 by John Vestal-GM, Hotel Management
We truly appreciate your comments and were so glad to have you as a guest. I know traveling with toddlers can be tough at times and I am just glad we made your trip a little better. We hope you will come back again soon. Safe travels.
4 out of 5
by A verified traveler

Posted May 17, 2018
Comment from Hotel Management
May 17, 2018 by John Vestal-GM, Hotel Management
Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to airport and UNM.

Posted May 15, 2018
Comfortable. Nice breakfast. Staff was excellent.
Comment from Hotel Management
May 17, 2018 by John Vestal-GM, Hotel Management
Thank you for your comments. Glad to hear you had a good stay and that you enjoyed breakfast. We are truly lucky to have such an exceptional staff.
4 out of 5
by A verified traveler

Posted May 13, 2018
Comment from Hotel Management
May 14, 2018 by John Vestal-GM, Hotel Management
Thank you
4 out of 5
by A verified traveler

Posted May 9, 2018
Nice hotel at a great price. Close to the airport for easy return.
Comment from Hotel Management
May 10, 2018 by John Vestal-GM, Hotel Management
Thank you.
4 out of 5
by A verified traveler

Posted May 4, 2018
We were pleasantly surprised by this room.
Comment from Hotel Management
May 7, 2018 by John Vestal-GM, Hotel Management
Thank you for your comments. Glad you had a great stay.