Crowne Plaza Albuquerque, an IHG Hotel

Photo gallery for Crowne Plaza Albuquerque, an IHG Hotel

Featured Image
Seasonal outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas
Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes

Overview of Crowne Plaza Albuquerque, an IHG Hotel

Crowne Plaza Albuquerque, an IHG Hotel

3.5 out of 5

4.0/5 Very Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
1901 University Blvd NE, Albuquerque, NM, 87102

Explore the area

  • AirportAlbuquerque, NM (ABQ-Albuquerque Intl. Sunport)10 min drive
  • Popular LocationSandia Casino11 min drive
  • Popular LocationIsleta Amphitheater13 min drive
  • Popular LocationSandia Peak Ski and Tramway17 min drive

Choose dates to view prices

About this area

Albuquerque

Located in Albuquerque, Crowne Plaza Albuquerque, an IHG Hotel is in the city center and near the airport. Looking to enjoy an event or a game while in town? See what's going on at Tingley Coliseum. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as mountain biking and hiking/biking trails in the area.

What's nearby

  • University of New Mexico Campus Observatory - 3 min drive
  • University of New Mexico Hospital - 5 min drive
  • Sandia Casino - 11 min drive
  • Isleta Amphitheater - 13 min drive
  • Sandia Peak Ski and Tramway - 17 min drive

Restaurants

  • Ranchers Club of New Mexi — 1 min walk
  • StoneStreet — 1 min walk
  • Ranchers Club of New Mexico — 4 min walk
  • Range Café — 9 min walk
  • Twisters Burgers and Burritos — 11 min walk

Getting around

  • Alvarado Transportation Center - 6 min drive
  • Albuquerque International Sunport (ABQ) - 10 min drive

About this property

Crowne Plaza Albuquerque, an IHG Hotel

3.5-star Albuquerque hotel in Northeast Heights, near University of New Mexico
This smoke-free hotel features 3 restaurants, 3 bars/lounges, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. All 261 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, guests will find LCD TVs with cable channels, and other amenities include balconies and premium bedding.
Crowne Plaza Albuquerque, an IHG Hotel offers 261 accommodations with coffee/tea makers and complimentary weekday newspapers. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and refrigerators can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Valet parking on site (USD 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily: USD 10-15 per person
  • 3 restaurants
  • 3 bars/lounges
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Access to nearby outdoor pool
  • Seasonal outdoor pool

Family friendly

  • Access to nearby outdoor pool
  • Laundry facilities
  • Refrigerator (on request)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center (7790 square feet of space)
  • Meeting rooms - 150

Outdoors

  • Picnic area
  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator (on request)

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
1 per room
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 15 per person (approximately)
  • Valet parking fee: USD 5 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from August to October
Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Albuquerque Crowne Plaza
Crowne Plaza Albuquerque
Crowne Plaza Hotel Albuquerque
Crowne Plaza Albuequerque Hotel Albuquerque
Crowne Plaza Albuquerque Hotel
Crowne Plaza Albuquerque
Crowne Plaza Albuquerque, an IHG Hotel Hotel
Crowne Plaza Albuquerque, an IHG Hotel Albuquerque
Crowne Plaza Albuquerque, an IHG Hotel Hotel Albuquerque

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 393 out of 989 reviews
5 - Excellent 40%
Rating 4 - Good. 335 out of 989 reviews
4 - Good 34%
Rating 3 - Okay. 139 out of 989 reviews
3 - Okay 14%
Rating 2 - Poor. 84 out of 989 reviews
2 - Poor 8%
Rating 1 - Terrible. 38 out of 989 reviews
1 - Terrible 4%

4.1/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Tell the chef the pancakes were outstanding.
Stayed 1 night in Nov 2021

2/5 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I expected much more from a Crowne Plaza I understand staff shortages but this staff was poorly trained. Property is very worn and tired. Musty smell in the common areas. Ice ran out. Restaurant had limited selection and nothing close by.
Stayed 2 nights in Oct 2021

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Checking in with Stephanie was excellent. She had a warm and friendly personality. Hotel stay was great. My daughter loved the view from the 10th floor. Beds were comfortable and room/bathroom were clean. TV didn't work too well and it was a bit noisy at night. Parking on the premises was not great. A large park of the parking lot was blocked off for balloonists so we had to park out of the hotel premises.
Stayed 1 night in Oct 2021

2/5 Poor

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff was friendly. Property was horrible. Television didn't work properly. Room door key card lock malfunctioned locking our family out for about 45 minutes to an hour. Very disappointed with this hotel.
Stayed 2 nights in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great for attending the International Balloon Fiesta. We booked a park and ride that was just a few minutes from the hotel. The location is also close to Old Town via the interstate. The staff was friendly and offered excellent recommendations for things to do in Albuquerque.
Stayed 1 night in Oct 2021