Ratings based on 312 Verified Reviews

4.0 out of 5
81% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Mar 21, 2017
Pros: Great staff
Cons: Hiring enough people per floor to clean the rooms
Location: Plenty to do and located in a great spot.
There was a rodeo in town so most hotels were sold out. They had rooms available but didn't have the staff to clean rooms and have them ready for check ins. I tried to check in at 8:30 but didn't get into my room until 11:30. Your staff was great they teamed up to get rooms ready as fast as possible but when management was informed of problem they weren't concerned enough to show up. Hats off to support staff, from that poor GREAT lady who was trying to clean rooms as fast as possible to the kitchen staff, who went upstairs to help her. Also, the front desk clerk who took off his tie and jacket to go up and clean rooms. The staff from the other hotel who came over to help out. GREAT job guys, BAD job management. You should have know how busy the area was with the different activities going on in town. Nice hotel though, The owner needs to get a clue and visit more often to see how things are run
5 out of 5
Recommended
for Everyone
by A verified traveler from Kansas City, MO

Great hotel. Nice view and close to everything

Posted Feb 27, 2017
Pros: Great view and close to everything I wanted to see.
Cons: nothing.
Location: Zoo and great places to eat and shop
A great time and close to attractions. Always something to do. The food was fantastic and the service was very welcoming.
4 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

Clean hotel, pleasant staff.

Posted Feb 3, 2017
Location: We weren't sure how safe the area was but there was always security present.
This was a last minute pick on a road trip. It was a nice hotel with very helpful, friendly staff. The room was comfortable and very clean.
4 out of 5
Recommended
for Everyone
by A verified traveler from Overland Park

Kansan in Tucson

Posted Dec 24, 2016 on Orbitz
Very nice hotel but on Sundays the restaurants are Closed. I just wasn't aware and expected to eat. I did get food at the bar and it was good.
3 out of 5
by A verified traveler

Disappointed

Posted Dec 17, 2016 on Hotels
Front desk was polite. Not a safe area at night. Room was never cleaned over a 3 day stay even after specifically calling and requesting it. Some lights did not work.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 16, 2016 on Hotels
4 out of 5
by A verified traveler

nice hotel in central area

Posted Dec 8, 2016 on Hotels
Dog "friendly"- though they charge differently than stated on some sites. Quick visit to town. Clean, nice hotel in central location.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 5, 2016
A mini vacation with my family was delightful due to the hotel: location was perfect, parking lot security put us at ease, the attentive staff, the quick check in, and to our surprise, the room was spacious enough for all of us.
5 out of 5
by A verified traveler

Posted Dec 1, 2016 on Hotels
4 Star Hotel!!
5 out of 5
by A verified traveler

Posted Nov 30, 2016 on Hotels
Great property, comfortable rooms great service