Ratings based on 721 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great staff

Posted Aug 28, 2015
Staff was great and new the area for restaurant recommendations The bar tender Johna was awesome
5 out of 5
Recommended
for Business Travelers
by A verified traveler

love the view

Posted Aug 27, 2015
Pros: google
Cons: cookies
no problems.. but the parking prices are high. the view was awesome
4 out of 5
Recommended
for Everyone
by A verified traveler

Downtown ALB

Posted Aug 26, 2015
Pros: Location
Cons: Breakfast buffet
Location: Nice
No refridgeerator, microwave in room. Breakfast too pricey
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Staff was incredibly friendly and helpful!

Posted Aug 25, 2015
Pros: Staff, Shuttle
Cons: Hotel bar opening earlier than 4 p.m. Better service during breakfast hours
Location: We visited Old Town and Nob Hill and had a great time!
Everyone we had to deal with from the staff was absolutely wonderful, kind and helpful. The shuttle service was extremely helpful when getting to areas not too far from the hotel, instead of taking a taxi or uber. Overall great stay!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 25, 2015
great location and free parking wifi not great; hotel staff was excellent and very accomodating
5 out of 5
Recommended
for Everyone
by A verified traveler from Porter Ranch, CA

Really nice hotel in downtown.

Posted Aug 23, 2015
Love the hotel. It had a wonderful bar and food was good too.
5 out of 5
Recommended
for Everyone
by A verified traveler from Austin, TX

First Class

Posted Aug 22, 2015
Pros: Everything
Cons: Keep it the way it is.
Location: Only stayed for the night, but was easy to get to and from.
We came late around 10 pm. The staff was excellent.
3 out of 5
by A verified traveler

noisy

Posted Aug 18, 2015
Pros: cheap clean good coffe downstairs and informal dining.
Cons: noise!
The doors slam loudly shut as people come and go. There was a space under my door so a lot of hall noise entered all night long. I did not sleep well. Otherwise it was fine: clean and comfortable. Pool is small and warm.
2 out of 5
by A verified traveler

Walls were paper thin! We could hear everything!

Posted Aug 16, 2015
Room smelled horrible. We could hear everything from every room including a fight in the hall way. Where were the security guards? No where to be found. Was unable to sleep the entire night.
5 out of 5
Recommended
for Everyone
by A verified traveler

Recommend! Would stay again!

Posted Aug 16, 2015
Hotel was clean and well kept. The staff was very friendly. Good location as well.