Ratings based on 1,118 Verified Reviews

4.0 out of 5
84% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location. parking is funky and expensive.

Posted Mar 4, 2017
The stay was good. However, I booked with Expedia because that site came up when I searched for rates with the Doubletree in ALBQ. So, I need a receipt, I called the hotel 3 times before the last person told me I had to get the receipt from Expedia. Sorry for being a rube when it comes to travel. Staff could have been more helpful. They send me a balance sheet with a zero amount and no details. Then finally they tlme
Comment from Hotel Management
Mar 6, 2017 by General Manager, Hotel Management
Thank you for choosing DoubleTree by Hilton Hotel Albuquerque for your stay in the area. We appreciate you giving us a wonderful rating and are glad you enjoyed your overall visit. However, we apologize for not responding to your query about the receipt in a timely manner. We never want our guests to be disappointed, so please be assured we will work towards preventing such mistakes going forward. Should your travels bring you this way again, we hope you will give us another opportunity to host you. Sincerely, Cynthia Fresquez, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Reasonably priced centrally located hotel

Posted Feb 21, 2017
Convenient for the convention center and the deal I got made it much cheaper than the nearby Hyatt. The Doubletree has a free area shuttle that is super convenient. Would definitely stay again if going back to Albuquerque.
Comment from Hotel Management
Feb 23, 2017 by General Manager, Hotel Management
Peter, we are delighted you enjoyed your stay at DoubleTree by Hilton Hotel Albuquerque and found us to be a good value. Thank you for mentioning our great location in downtown, and we are glad you enjoyed our complimentary shuttle. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Cynthia Fresquez, General Manager, DoubleTree by Hilton Albuquerque
3 out of 5
Recommended
for Everyone
by A verified traveler from NY

Downtown area hotel

Posted Feb 15, 2017
Pros: Spacious room, beautiful view and quiet area.
Cons: I check in late at night, so when I got in the room it was very dark and it was difficult to find the lamp switches.
Location: Good restaurants and public transportation nearby
The hotel is located downtown, 10 minute drive from/to the airport. Easy access and well served by public transportation. Check in was quick and staff was warm and efficient.
Comment from Hotel Management
Feb 16, 2017 by General Manager, Hotel Management
Carlos, thank you for your detailed review of your stay. It’s good to know you were happy with your well-appointed room and our downtown location which was convenient for you. I am sorry if you had any inconvenience during your visit, and I have shared your feedback with my team. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Cynthia Fresquez, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersy

Great accommodations while teaveling

Posted Feb 14, 2017
Very clean accommodations very nice rooms, staff very professional and welcoming. Would recommend this hotel while in Albuquerque
Comment from Hotel Management
Feb 15, 2017 by General Manager,, Hotel Management
Angel, thank you for choosing to stay at DoubleTree by Hilton Hotel Albuquerque and for recommending us online. We are glad you liked your room and that our associates left you with a good impression of our hotel. We appreciate your business and look forward to welcoming you back soon! Sincerely, Cynthia Fresquez, General Manager, DoubleTree by Hilton Albuquerque
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 11, 2017
Nice clean and comfortable few blocks from good fun entertainment
Comment from Hotel Management
Feb 12, 2017 by General Manager, Hotel Management
Thank you for choosing DoubleTree by Hilton Hotel Albuquerque and for your excellent review. It’s great to know you were impressed with our well-maintained property and our convenient location. We hope to welcome you back very soon for another outstanding stay! Sincerely, Cynthia Fresquez, General Manager, DoubleTree by Hilton Albuquerque
5 out of 5
Recommended
for Everyone
by A verified traveler from new mexico

Amazingly great

Posted Feb 9, 2017
Just in all was great very helpful and happy to be there type of attitude. They were amazingly great
Comment from Hotel Management
Feb 10, 2017 by General Manager, Hotel Management
Thank you for being our guest at DoubleTree by Hilton Hotel Albuquerque and for taking the time to review your positive experience with our staff. We take great pride in training our associates to handle your every need, and reading compliments like yours are the greatest reward we can receive. We hope to welcome you back very soon for another outstanding stay! Sincerely, Cynthia Fresquez, General Manager, DoubleTree by Hilton Albuquerque
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 16, 2017
We were given a single bed room by mistake but the hotel staff quickly fixed it. Very clean.
Comment from Hotel Management
Jan 17, 2017 by General Manager, Hotel Management
Thank you for being our guest at DoubleTree by Hilton Hotel Albuquerque and for taking the time to write about your positive experience with our staff. We take great pride in training our associates to handle your every need, and it is a delight to know you had a wonderful stay. We hope to welcome you back very soon for another outstanding visit! Sincerely, Cynthia Fresquez, General Manager, DoubleTree by Hilton Albuquerque
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Decent Value

Posted Jan 15, 2017
Staff was friendly, room was quiet, furniture in room was old and outdated, location was not the best. For what I paid, I was happy enough with my stay.
Comment from Hotel Management
Jan 16, 2017 by General Manager, Hotel Management
Thank you for choosing DoubleTree by Hilton Hotel Albuquerque and for your great review! We love reading comments like yours, and we are delighted to know the service we provided met your expectations. We have made note of your comments regarding the need to update our hotel and are happy to let you know plans are being finalized to begin a total renovation of our hotel in 2017. Thanks once more, and we hope to welcome you back to provide you an outstanding service while our transformation is underway. Sincerely, Cynthia Fresquez, General Manager, DoubleTree by Hilton Albuquerque
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, good downtown location

Posted Dec 31, 2016
Staff is always friendly, hotel appealing. Our only consistent complaints are that the pillows are too soft for us and that the beds are advertised as "queen sized" but are really just full sized. This trip are 22 year old and 17 year old are traveling with us and it would REALLY help to have 2 queens. Wish it were so.
4 out of 5
Recommended
for Everyone
by A verified traveler from Westlake, TX

Over night in Albuquerque!

Posted Dec 28, 2016
Pros: Nice and affordable.
Cons: Room Service - Breakfast was cold.
Location: Scalo for dinner in Old Town.
Hotel was perfect for our over night stay on our way to Durango.