Ratings based on 968 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

OK But Not Great

Posted Feb 12, 2016
The check in process was great but the room was disappointing. The heating/air conditioning was extremely loud and turned on and off frequently. We had a room with two beds and they were small and not that comfortable. The bottom line is the hotel is in a good location and is ok for a quick stop but not a long visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location , walking distance to are event

Posted Dec 31, 2015
Check in was quick and easy ! That's all you get !
Comment from Hotel Management
Jan 28, 2016 by Cynthia Fresquez, Hotel Management
Hello Valued Guest, Thank you from the staff and management at DoubleTree Hotel Albuquerque, NM for taking the time to provide us feedback. Having a friendly and welcoming staff, comfortable rooms and great amenities are some of the many goals we strive for. It is wonderful to hear that you overall enjoyed your stay with us. We hope you will consider staying with the DoubleTree the next time you are in Albuquerque for another great experience. Safe Travels and we look forward to seeing you in the future. Thank you, Cynthia Fresquez General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from New Mexico

nice, close to downtown

Posted Dec 30, 2015
Pros: clean, great helpful staff
Cons: none
Location: walking distance to down town, concert halls
nice staff and great rooms! nothing bad about the hotel
Comment from Hotel Management
Jan 28, 2016 by Cynthia Fresquez, Hotel Management
Hello allblacks, Thank you from the staff and management at DoubleTree Hotel Albuquerque, NM for taking the time to provide us feedback. Having a friendly and welcoming staff, comfortable rooms and great amenities are some of the many goals we strive for. It is wonderful to hear that you overall enjoyed your stay with us, especially our clean property and helpful staff. We hope you will consider staying with the DoubleTree the next time you are in Albuquerque for another great experience. Safe Travels and we look forward to seeing you in the future. Thank you, Cynthia Fresquez General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in downtown

Posted Dec 29, 2015
Family friendly. right in downtown next to basically everything. Great hotel, will stay here again.
Comment from Hotel Management
Jan 28, 2016 by Cynthia Fresquez, Hotel Management
Hello Valued Guest, Thank you from the staff and management at DoubleTree Hotel Albuquerque, NM for taking the time to provide us feedback. Having a friendly and welcoming staff, comfortable rooms and great amenities are some of the many goals we strive for. It is wonderful to hear that you overall enjoyed your stay with us, especially our family friendly environment and our location in Downtown Albuquerque. We hope you will consider staying with the DoubleTree the next time you are in Albuquerque for another great experience. Safe Travels and we look forward to seeing you in the future. Thank you, Cynthia Fresquez General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 28, 2015
Nice comfortable room! Only down side was that the bathroom was freezing. Wish there was a little bit of heat in there.
Comment from Hotel Management
Jan 28, 2016 by Cynthia Fresquez, Hotel Management
Hello Valued Guest, Thank you from the staff and management at DoubleTree Hotel Albuquerque, NM for taking the time to provide us feedback. Having a friendly and welcoming staff, comfortable rooms and great amenities are some of the many goals we strive for. It is wonderful to hear that you overall enjoyed your stay with us, especially our rooms. Our sincerest apologies that the bathroom did not meet you expectations; however, we will soon undergo renovations. We hope you will consider staying with the DoubleTree the next time you are in Albuquerque for another great experience. Safe Travels and we look forward to seeing you in the future. Thank you, Cynthia Fresquez General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 22, 2015
Very comforting and excellent and courteous service.
Comment from Hotel Management
Jan 28, 2016 by Cynthia Fresquez, Hotel Management
Hello Valued Guest, Thank you from the staff and management at DoubleTree Hotel Albuquerque, NM for taking the time to provide us feedback. Having a friendly and welcoming staff, comfortable rooms and great amenities are some of the many goals we strive for. It is wonderful to hear that you overall enjoyed your stay with us, especially our excellent staff. We hope you will consider staying with the DoubleTree the next time you are in Albuquerque for another great experience. Safe Travels and we look forward to seeing you in the future. Thank you, Cynthia Fresquez General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 20, 2015
Stayed for a single night...was very nice, clean. Recommend.
Comment from Hotel Management
Jan 28, 2016 by Cynthia Fresquez, Hotel Management
Hello Valued Guest, Thank you from the staff and management at DoubleTree Hotel Albuquerque, NM for taking the time to provide us feedback. Having a friendly and welcoming staff, comfortable rooms and great amenities are some of the many goals we strive for. It is wonderful to hear that you overall enjoyed your stay with us, especially our property. We hope you will consider staying with the DoubleTree the next time you are in Albuquerque for another great experience. Safe Travels and we look forward to seeing you in the future. Thank you, Cynthia Fresquez General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 30, 2015
Pros: Happy hour
Asked for a room with a nice view and got exactly that.
Comment from Hotel Management
Dec 7, 2015 by Cynthia Fresquez, Hotel Management
Hello Valued Guest, Thank you from the staff and management at DoubleTree Hotel Albuquerque, NM for taking the time to provide us feedback. Having a friendly and welcoming staff, comfortable rooms and great amenities are some of the many goals we strive for. We hope you will consider staying with the DoubleTree the next time you are in Albuquerque. Safe travels and we look forward to talking to you. Thank you, Cynthia Fresquez General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix

You'll sleep here just like you're at home!

Posted Nov 28, 2015
Pros: Comfortable, quiet and clean!
Cons: Nothing
The room was quiet and extremely comfortable! I usually don't sleep that well in hotels, but this was so comfortable I actually slept in! We'll be staying here every time we come to Albuquerque!
Comment from Hotel Management
Jan 14, 2016 by Cynthia Frequez, Hotel Management
Hello Dr. Von, Thank you from the staff and management at DoubleTree Hotel Albuquerque, NM for taking the time to provide us feedback. Having a friendly and welcoming staff, comfortable rooms and great amenities are some of the many goals we strive for. It is wonderful to hear that you overall had a great experience, especially your room. We hope you will consider staying with the DoubleTree the next time you are in Albuquerque. Safe travels and we look forward to talking to you. Thank you, Cynthia Fresquez General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Muy buen hotel, buen servicio y buen desayuno

Posted Nov 24, 2015
Me sorprendió el excelente servicio, muy buenas habitaciones y super desayuno para un 3.5 estrellas.
Comment from Hotel Management
Jan 30, 2016 by Cynthia Fresquez, Hotel Management
Hola Invitado Valorado , Gracias desde el personal y la dirección en DoubleTree Hotel Albuquerque, NM por tomarse el tiempo para proporcionarnos sus comentarios . Tener un personal amable y acogedor , cómodas habitaciones y excelentes instalaciones son algunos de los muchos objetivos que nos esforzamos. Es maravilloso saber que haya disfrutado en general de su estancia con nosotros, sobre todo nuestro excelente personal, las habitaciones y el desayuno . Esperamos que usted considere quedarse con el DoubleTree la próxima vez que estés en Albuquerque para otra gran experiencia. Viajes seguros y esperamos verte en el futuro . Gracias, Cynthia Fresquez Gerente general