Nice hotel. Bad restaurant.
Posted Nov 1, 2016
Hotel is nice overall, as expected from the Hilton chain. Acommodations are just fine, except that we could have used a little fridge in the room. No fridge. Staff was responsive to our needs and courteous.
The only thing that disappointed us was the restaurant. The food was terrible. I asked for fish tacos and was served a piece of fish in two old and chewy shells, with nothing in them but the fish. No condiments nor any other ingredients. My girlfriend's food was barely average. Also, very cold ambience, no decorations nor anything to make it inviting to people. I should have suspected it, since nobody was esting there.
Comment from Hotel Management
Nov 8, 2016 by Cynthia Fresquez, Hotel Management
Hello Guille B, Thank you from the staff and management at DoubleTree Hotel Albuquerque, NM for taking the time to provide us feedback. Having a friendly and welcoming staff, comfortable rooms and great amenities are some of the many goals we strive for. It is wonderful to hear that you overall had a great stay, especially the efficient staff. Our sincerest apologies regarding the food not meeting your expectations. We hope you will consider staying with the DoubleTree the next time you are in Albuquerque. Safe travels and see you in the near future! Thank you, Cynthia Fresquez General Manager