Lobby

Reviews of Embassy Suites by Hilton Albuquerque

3.5 out of 5
Embassy Suites by Hilton Albuquerque
1000 Woodward Place NE, Albuquerque, NM

Reviews

8.2

Very Good

Rating 10 - Excellent. 522 out of 1032 reviews" "
Rating 8 - Good. 231 out of 1032 reviews" "
Rating 6 - Okay. 121 out of 1032 reviews" "
Rating 4 - Poor. 79 out of 1032 reviews" "
Rating 2 - Terrible. 79 out of 1032 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Madison

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Air conditioner in room didn’t work.
Stayed 1 night in Apr 2024
Response from GM on Apr 15, 2024
Dear Madison, We are very sorry that you experienced issues with temperature control and that we let you down. We improve our service through our guests' feedback and yours is appreciated. We can't thank you enough for your business and hope to better serve you in the near future. Thank you for staying with us. Sincerely, Thad Clark, GM

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Albert, Spokane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious rooms, convenient location, beautiful facility
Stayed 1 night in Apr 2024
Response from GM on Apr 12, 2024
Dear Albert, Thank you for sharing your kind review with other travelers and us. I'm glad you enjoyed our accommodations and location. It's encouraging to hear that our hard work affects the guest experience. Please revisit us upon your return to the area. Best, Thad Clark, GM

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on Apr 12, 2024
Dear Daniel, Thank you for choosing to stay with us. We appreciate the high rating you've given. Whenever you plan your next visit, we promise to provide the same level of comfort and convenience that made your stay exceptional this time. Best, Thad Clark, GM

10/10 Excellent

Joseph

Traveled with family and small children, Traveled with family
Liked: Amenities
Amazing
Stayed 1 night in Mar 2024
Response from GM on Apr 6, 2024
Dear Joseph, I am glad our hotel provided you with an amazing experience while visiting our area. Thank you for your business and for taking the time to share your review. We hope to see you again in the future. Best, Thad Clark, GM

4/10 Poor

Pete

Traveled with family
Disliked: Staff & service, amenities
One morning I got pancakes. There was no syrup. I was told there was no more. Next morning no bacon or sausage. Was told there was no more. They charged $12.92 per day for parking. There is nothing that tells you up front that they charge daily parking fees. I was told that they would waive the parking fees. They didn’t waive the fees. A couple of the guest registrations people had poor attitudes. We will never stay at this hotel again.
Stayed 4 nights in Mar 2024
Response from GM on Apr 6, 2024
Dear Pete, We are deeply sorry for the negative breakfast experience you had and for failing to inform you about the parking fee during the booking process. Our guests' satisfaction is of the utmost importance to us, and we apologize for not being able to provide you with a better experience. We appreciate your valuable feedback and thank you for taking the time to share your review with us. We hope to host you again. Sincerely, Thad Clark, GM

10/10 Excellent

Dominic

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have had multiple stays at this property and greet staff / Front desk has its busy moments staff is professional addresses concerns and helps fix any issues if there are any present. And tend to remember who you are. Greatly recommend stays here as well as breakfast and dining areas are well kept and staff stays on top of things bar has its moments be patient and try to know what you want to drink otherwise if you dont know what you like you may just get a stiff drink.
Stayed 1 night in Apr 2024
Response from GM on Apr 5, 2024
Dear Dominic, Welcome back! Our associates understand and believe that our valued guests deserve an exceptional stay, and we will continue to push daily to find new ways to WOW our guests. I will be sure to share your very nice comments with our team; they work hard to ensure guests have a pleasant stay. I appreciate you taking the time to write a review, and we look forward to seeing you again. Best, Thad Clark, GM

10/10 Excellent

Cris G

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, quiet, and relaxing after a long day of driving. The staff were all friendly, polite and helpful.
Stayed 1 night in Apr 2024
Response from GM on Apr 4, 2024
Dear Cris G, It is wonderful to hear that you had a great stay at our hotel. We appreciate you taking the time to share this review and inform other travelers of the comfort you experienced with us. On behalf of the entire staff, thank you for choosing our hotel and please come see us again in the future. Best, Thad Clark, GM

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Apr 2024
Response from GM on Apr 4, 2024
Dear Holly, Our housekeeping staff is second to none. Thank you for being our guest and recognizing their efforts in this review. Hosting you was our pleasure, and we hope to welcome you back soon. Best, Thad Clark, GM

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Apr 2024
Response from GM on Apr 3, 2024
Dear Paul, Thank you for taking the time to review our hotel. We are delighted that you enjoyed your stay with us. We appreciate your business and hope to welcome you back soon. Best, Thad Clark, GM

4/10 Poor

cheryl

Traveled with partner
room was dirty, beds were very uncomfortable, sagged towards the middle. bedding was just ok.
Stayed 1 night in Apr 2024
Response from GM on Apr 3, 2024
Dear cheryl, We sincerely regret your experience. This is definitely not up to our standards. I have taken note and wish to thank you for all your valuable comments regarding the cleanliness of the room. Your feedback is of great importance and allows us to monitor and improve. Thank you for staying with us. Sincerely, Thad Clark, GM

10/10 Excellent

Allisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel
Stayed 2 nights in Mar 2024
Response from GM on Apr 3, 2024
Dear Allisa, Thank you for informing us that you had a pleasant experience during your visit. We value your business and appreciate your patronage. Best, Thad Clark, GM

10/10 Excellent

Richard, Hampton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

6/10 Okay

James

Liked: Cleanliness, staff & service
Pool had to be cleaned. I don’t know if the filter went out but it had to be cleaned because of a lot of foam. Found a hair in room by drinking glasses. I don’t use those anyway.
Stayed 1 night in Apr 2024
Response from GM on Apr 3, 2024
Dear James, I am sorry to hear that the quality of our pool was not met with our excellence in service. Our goal is to exceed our guests’ expectations, so I’m sorry that your stay was just okay. We appreciate your attention to reviewing our hotel, and we hope to impress upon your return to the area. Sincerely, Thad Clark, GM

10/10 Excellent

Nobleza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Amy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pool was very cold and super busy. No sheets for our pullout bed, took 1.5hrs for the staff to bring them to our room even after multiple calls…
Stayed 1 night in Mar 2024
Response from GM on Apr 2, 2024
Dear Amy, Providing the highest level of hospitality is our number one priority, and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to serve you better on a return visit. Sincerely, Thad Clark, GM

2/10 Terrible

Leah

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from GM on Apr 2, 2024
Dear Leah, Thank you for choosing us. Our goal is to exceed our guest's expectations, so I regret that you did not enjoy your visit. We appreciate the feedback and hope to serve you in the future better. Sincerely, Thad Clark, GM

8/10 Good

Pedro Del

Liked: Cleanliness, staff & service, property conditions & facilities
They offered a good value
Stayed 2 nights in Mar 2024
Response from GM on Apr 1, 2024
Dear Pedro Del, Thanks for letting us know you enjoyed your visit and found our services to be a good value. We appreciate your patronage! Best, Thad Clark, GM

10/10 Excellent

Yolanda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Long line at check-in, but it went quick. Staff was very friendly. The hotel restaurant/food was really good. Our waitress was THE NICEST waitress we have EVER had. The indoor pool is small and was super crowded every evening so we didn’t get to use it. We were a family of 6 and our room only had 3 bath towels but once we notified the front desk we were brought more towels a while later. Loved the complimentary drinks and snacks in the evenings. Breakfast was great but they kept running out of everything and then you have to wait a bit for more to come out and the line to order eggs and pancakes was long after 9am so get there early. Overall it was a great stay!! Would definitely stay again.
Stayed 2 nights in Mar 2024
Response from GM on Apr 1, 2024
Dear Yolanda, We greatly appreciate it when our guests express their desire to stay with us again! Thank you for sharing your feedback with us and for providing us with some areas of improvement. Our goal is to be the top hotel in the area, and our guests play a crucial role in helping us achieve this by sharing their thoughts about our hotel. We hope you will find a reason to visit us again soon. Best, Thad Clark, GM

10/10 Excellent

Roberta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well-maintained. The rooms were very clean. The only thing I was a little bit disappointed was at breakfast. The buffet kept running out, and the lady that was replenishing was working as hard as she could to keep it stocked. I think they could’ve had an additional person helping her out, otherwise it was a great stay.
Stayed 1 night in Mar 2024
Response from GM on Apr 1, 2024
Dear Roberta, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. We appreciate being a part of your trip! Best, Thad Clark, GM

6/10 Okay

Cindy

Traveled with family
Disliked: Staff & service, amenities
Air conditioner wasn’t working. Shampoo was empty conditioner was empty. I have always loved staying at the Embassy suites was very different called last night at 10:30 for the air conditioner of the battery was dead. Not a good day excuse me.
Stayed 3 nights in Mar 2024
Response from GM on Apr 1, 2024
Dear Cindy, I'm so sorry to hear we let you down and would certainly never want to leave you with a poor impression. I apologize that we were unable to provide you with the exceptional stay and service you’ve come to expect. We value your business and your loyalty to our brand. I appreciate your feedback as it allows us to positively impact future guest experiences. We hope to see you again. Sincerely, Thad Clark, GM

8/10 Good

BLANCA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the pool. It was very small for such a big hotel. Also, there was no hot tub. Other than that, the hotel was very fancy.
Stayed 2 nights in Mar 2024
Response from GM on Apr 1, 2024
Dear BLANCA, Our team strives to provide a pleasant stay. We thank you for writing a review, as your feedback is helpful in obtaining this goal. I was sorry to hear about your disappointment with the size of our pool and the lack of a hot tub. I appreciate you choosing our hotel while in the area, and we hope to see you again on a return visit. Best, Thad Clark, GM

2/10 Terrible

Michael

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Aur cinditiiner was broken maintenance came twice and it was just getting hotter and hotter in the room. Couldnt sleep room was nice hotel nice but Broken AC ruined it.
Stayed 1 night in Mar 2024
Response from GM on Mar 31, 2024
Dear Michael, I’m sorry to hear that climate control issues kept you from having a restful night’s sleep; please forgive us. Your comfort is our highest priority and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for taking the time to share your review. Sincerely, Thad Clark, GM

10/10 Excellent

Alberto

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the variety of breakfast options, easy check in, friendly service and security in parking lot. Only thing I wasn’t too happy about was no option to watch or use movie streaming services like Netflix or Hulu
Stayed 1 night in Mar 2024
Response from GM on Mar 31, 2024
Dear Alberto, It is wonderful to hear you had a great stay at our hotel. We appreciate your taking the time to share all your feedback, including recommendations for improvement. On behalf of the entire staff, thank you for choosing our hotel, and please come see us again in the future. Best, Thad Clark, GM

10/10 Excellent

Jamie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to get to, good breakfast on site. Large clean room.
Stayed 3 nights in Mar 2024
Response from GM on Mar 29, 2024
Dear Jamie, Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and your positive review. We hope to see you back anytime you return to the area. Best, Thad Clark, GM

6/10 Okay

Coshayta

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk guy was kinda rude upon check in when I told him the pad wasn’t working to sign. And then it seemed like it was a big inconvenience when we asked for extra towels and wash cloths. We only had 2 towels and no washcloths, mind you there’s 4 people staying in this suite. The worker we asked for towels even told us he didn’t work here and was just hired for a special event or something like that and pointed us to another lady, who then directed us back to the guy who said he didn’t work here. Very unprofessional and very rude behavior. Disappointed is an understatement.
Stayed 1 night in Mar 2024
Response from GM on Mar 29, 2024
Dear Coshayta, Thank you for taking the time to share your feedback and for being our valued Guest. Normally our staff does a terrific job of responding to our guest's needs; in your case, that did not happen. We value your comments and will use them to ensure we are more consistent in our service levels. It would be our pleasure to have you back and leave you with a more favorable impression. Thank you for staying with us. Sincerely, Thad Clark, GM

10/10 Excellent

Raghurama

Stayed 1 night in Mar 2024

10/10 Excellent

Mike

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable
Stayed 2 nights in Mar 2024
Response from GM on Mar 27, 2024
Dear Mike, Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your stay with us and appreciate your kind compliments. We hope to have the pleasure of welcoming you back soon. Best, Thad Clark, GM

6/10 Okay

Kaelin

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The courtyard with high ceilings is beautiful, the breakfast was also very good, but our room was rundown and had a a lot of small issue like cracked tile, dirty surfaces, a toilet seat that was about to fall off and just needed to be screwed back on (which I did, but for the price shouldn’t have had to), the freezer in the mini fridge needed a defrost and was so covered in ice a couldnt fit anything in it, and several of the lights needed new bulbs. The pool is ok but was a little murky, and there’s no hot tub. Probably won’t stay here again for the price. Maintenance did respond really fast with a temporary solution for the cracked tile so that we didn’t slice our feet open on the exposed edge, so that was nice.
Stayed 1 night in Mar 2024
Response from GM on Mar 27, 2024
Dear Kaelin, I apologize that you did not feel that you received good value from our services and that the quality of your room did not meet our usual high standards. At our hotel, we prioritize guest satisfaction above all else, and I am sorry that we fell short in your case. Your feedback is important to us, as it helps us make improvements for future guests. Thank you for taking the time to share your review with us. Sincerely, Thad Clark, GM

10/10 Excellent

James and Sharrion

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendliness of the staff. awesome breakfast. quietness of my sleep. it was just a beautiful place to vacation thank you very much!!!
Stayed 4 nights in Mar 2024
Response from GM on Mar 24, 2024
Dear James and Sharrion, I am delighted to hear from you and learn of the comfort you experienced with us! I sincerely appreciate you taking the time to recognize our friendly staff and the level of service they provide! It was a pleasure to host you; we hope to welcome you back soon. Best, Thad Clark GM

10/10 Excellent

Amber

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was great. It’s close to a lot of eating and shopping!
Stayed 1 night in Mar 2024
Response from GM on Mar 18, 2024
Dear Amber, It was our pleasure to host you, and your kind review humbles us. Thank you so much for choosing to spend your time in Albuquerque at our Embassy Suites. Please know that we are ready and waiting to welcome you back anytime you return to the area. Best, Thad Clark, GM

10/10 Excellent

Norma

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great I don't like i heard a lot of noise doors and neighbors shower
Stayed 1 night in Mar 2024
Response from GM on Mar 18, 2024
Dear Norma, Our team strives to provide a pleasant stay. We thank you for writing a review, as your feedback is helpful in achieving this goal. I was sorry to hear about the noise pollution that you experienced. I appreciate you choosing our hotel while in the area, and we hope to see you again on a return visit. Best, Thad Clark, GM

10/10 Excellent

josh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is some leaking in common areas. Buckets catching water.
Stayed 1 night in Mar 2024
Response from GM on Mar 17, 2024
Dear josh, Thank you for taking the time to provide a review. I am delighted you enjoyed your stay. It was a pleasure to host you; we look forward to welcoming you again with the expectation that your next stay will be even better. Best, Thad Clark GM

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
It was outstanding
Stayed 1 night in Mar 2024
Response from GM on Mar 17, 2024
Dear Brenda, We love to hear your stay was outstanding; thanks for making our day! It was a pleasure to host you; please visit again soon. Best, Thad Clark GM

6/10 Okay

Minerva

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from GM on Mar 14, 2024
Dear Minerva, I am sorry that something impacted your satisfaction with our hotel. We appreciate you taking the time to share your review and hope to provide you with a WOW experience in the future. Thank you for staying with us. Sincerely, Thad Clark GM

8/10 Good

Randy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was a good stay, but the breakfast was limited on choices
Stayed 1 night in Mar 2024
Response from GM on Mar 14, 2024
Dear Randy, We appreciate your review and are glad to hear you enjoyed your stay. I apologize for any inconvenience caused by our breakfast offerings and will take note of your feedback to improve future guest experiences. Thank you for staying with us. Best, Thad Clark GM

10/10 Excellent

Lleraldi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from GM on Mar 27, 2024
Dear Lleraldi, Thank you for your high accolades! We loved hosting you and hope to see you in the near future. Best, Thad Clark, GM

4/10 Poor

Arturo, El Paso

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on Mar 13, 2024
Dear Arturo, We want to provide every guest with a pleasant stay, so we're sorry that we let you down on this visit. We appreciate your review and hope to have the opportunity to deliver a more positive experience on a return trip. Thank you for staying with us. Sincerely, Thad Clark GM

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on Mar 27, 2024
Dear Jennifer, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Thad Clark, GM

8/10 Good

Yolanda, El Paso

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Looks old, needs some improvement
Stayed 3 nights in Dec 2023
Response from GM on Mar 12, 2024
Dear Yolanda, We appreciate you taking the time to let us know you enjoyed your stay. Thank you for your kind review, recommendations for improvement, and for choosing our hotel. Please visit us again soon. Best, Thad Clark GM

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on Mar 27, 2024
Dear Misty, It was our pleasure hosting you and we look forward to a return visit. Thank you for choosing us. Best, Thad Clark, GM

10/10 Excellent

todd

Thank you
Stayed 1 night in Mar 2024
Response from GM on Mar 8, 2024
Dear todd, Thank you for being our valued guest and for your generous review! It was a pleasure to host you, and we can’t wait to welcome you again. Best, Thad ClarkGM

10/10 Excellent

todd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locations from downtown , staff is very helpful and the breakfast was amazing.
Stayed 1 night in Feb 2024
Response from GM on Mar 5, 2024
Dear todd, Thank you for taking the time to share your feedback. I’m pleased to hear our great location, very helpful staff, and amazing breakfast made for an enjoyable stay. We appreciate your kind comments and look forward to your return. Best, Thad Clark GM

6/10 Okay

Linda

The phone called someone in middle of night on its own and thermostat light kept flashing every 20 minutes.
Stayed 1 night in Mar 2024
Response from GM on Mar 5, 2024
Dear Linda, We strive to meet our guests’ expectations, and I'm sorry we fell short of yours. We appreciate your feedback and the time you spent sharing your review, as we always look for better ways to improve. Thank you for staying with us and we hope to see you again. Sincerely, Thad Clark GM

10/10 Excellent

Lucia

Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from GM on Feb 27, 2024
Dear Lucia, Thanks for sharing this generous review of your experience with us. We really appreciate the support and hope to host you again. Best, Thad Clark GM

10/10 Excellent

Susan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, helpful and friendly staff, very comfortable stay and great amenities such as pool, workout room, small store with Starbucks, free breakfast daily and 2 free drinks from bar daily. Also, very nice and comfortable suites! Had a relaxing stay!
Stayed 4 nights in Feb 2024
Response from GM on Feb 26, 2024
Dear Susan, It is wonderful to hear that you had a great stay at our hotel. We appreciate you taking the time to share this review and inform other travelers of the comfort you experienced with us. On behalf of the entire staff, thank you for choosing our hotel and please come see us again in the future. Best, Thad Clark GM

10/10 Excellent

Rosalva, Round Rock

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great. Breakfast was awesome! Rooms were big, plenty of space for everyone and area was easy driving distance to Ski Santa Fe and Santa Fe area, near lots of great food. Facilities were well maintained and clean with easy access to major highway. We will definitely stay here on a return trip.
Stayed 5 nights in Dec 2023
Response from GM on Feb 22, 2024
Dear Rosalva, We are delighted to hear that our guests plan to return to our hotel. It is our favorite compliment! I am thrilled that you enjoyed your stay enough to leave such a fantastic review. On behalf of the entire staff, I would like to thank you for choosing our hotel and for your business. Please come back soon! Best, Thad Clark GM

10/10 Excellent

clarivel

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Me gustó no entra ruido al cuarto La cama y almohadas muy comodas Aunque la alfombra me pareció sucia
Stayed 1 night in Feb 2024
Response from GM on Feb 20, 2024
Dear clarivel, It is always a pleasure to see that our guests enjoyed their stay with us. Thank you for taking a moment to review your experience and offer suggestions for improvement. We appreciate your feedback and hope to welcome you back soon. Best, Thad Clark GM

10/10 Excellent

Darren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will book again
Stayed 1 night in Feb 2024
Response from GM on Feb 20, 2024
Dear Darren, Our favorite compliment, by far, is that guests plan to return to our hotel. I am thrilled you enjoyed your stay enough to share this great review. On behalf of the entire staff, thank you for your business, and please come back soon. Best, Thad Clark GM