Ratings based on 120 Verified Reviews

3.3 out of 5
71% of guests recommend
3.6 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Albuquerque, NM

Home Away From Home

Posted Feb 19, 2017
Pros: Everything!
Cons: Wifi Speeds
Location: Golf, resturants
The staff and management made it feel like home. Everyone was always eager to help where they were able. The other guests staying at the hotel were more like neighbors.
Comment from Hotel Management
Feb 20, 2017 by General Manager, Hotel Management
Juanita, it was our pleasure having you as our guest at Extended Stay America Albuquerque – Airport. It’s great to know you were happy with your accommodation along with our exceptional service. Reviews like yours make it all worthwhile. Thank you for being our guest, we hope you will visit us again. Sincerely, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from San Angelo, TX

Family Visit Feb'17

Posted Feb 18, 2017
Pros: The rooms were clean and quiet.
Cons: better Breakfast.
Location: Fuddruckers, IHOP, Little Ceasers---the area had a wide range of places to eat. Easy access to I25.
The Hotel was easy to find and easy access to the I25 (half mile East). The room was quiet even though I was about 1 mile away from the airport. I was close to several restaurants, you had to drive a good distance to get to some shopping done. I would stay here the next time I was in town.
Comment from Hotel Management
Feb 19, 2017 by General Manager, Hotel Management
Kent, thank you for being our guest at Extended Stay America - Albuquerque - Airport. It's good to know how much you enjoyed your stay and that our location close to various restaurants and activities was perfect for your visit. We appreciate your business and look forward to seeing you and your family again soon! Sincerely, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver CO

Affordable and adequate

Posted Feb 6, 2017
Pros: The price was a big attraction
Cons: The flat screen tv had a pretty fuzzy screen.
Staff were all gracious and friendly. Room was big enough for me. Couldn't hear my neighbors. Slept well.
Comment from Hotel Management
Feb 7, 2017 by General Manager, Hotel Management
Thank you for being our guest and for sharing your wonderful feedback! We are delighted you loved the service provided by our well-trained staff, your spacious room and had a peaceful sleep. It was our pleasure serving you, and we hope to welcome you back soon at Extended Stay America - Albuquerque – Airport. Sincerely, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from nc

Close to airport. Easy access New

Posted Feb 1, 2017
Nice brewpub and food truck just 2blocks away for dinner.
Comment from Hotel Management
Feb 2, 2017 by General Manager, Hotel Management
Thank you for choosing to stay at Extended Stay America - Albuquerque - Airport. We are delighted to know you had an enjoyable stay and that our location close to the airport was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel friendly

Posted Jan 27, 2017
It was a very understanding hotel the staff was nice and accomodated me in everything
Comment from Hotel Management
Jan 27, 2017 by General Manager, Hotel Management
Our entire team here at Extended Stay America - Albuquerque - Airport would like to thank you for the positive comments about our hotel, especially for our staff. We make every effort to provide the level of service you expect and deserve, so it is nice to know when our efforts are recognized. Thanks again for being our guest, we hope to welcome you back the next time you travel to the area. Sincerely, General Manager
1 out of 5
Recommended
for Everyone
by A verified traveler from albuquerque,NM

Quite place nice rooms.

Posted Jan 23, 2017 on CheapTickets
I had a great experience staying there no problems getting a room last minute for me n my child. Kitchens are the best .
Comment from Hotel Management
Jan 26, 2017 by General Manager, Hotel Management
It was our pleasure having you as our guest at Extended Stay America Albuquerque, and thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team. Please visit with us again the next time you are in the area.  Sincerely, General Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jan 23, 2017
Cons: I could not find an ice machine
Location: Easy to get to the Airport rental return and old town
Convenient to the airport, highway & restaurants
Comment from Hotel Management
Jan 26, 2017 by General Manager, Hotel Management
Thank you for choosing to stay at Extended Stay America Albuquerque - Airport. We are delighted to know you had an enjoyable, comfortable stay and that our location was convenient for your needs. As you pointed out, we receive many positive comments regarding our fully equipped kitchens with full-size refrigerator which includes ice trays for your convenience. Therefore we do not have ice machines on our property, and we apologize for your disappointment. Thanks again for being our guest, and look forward to welcoming you back! Sincerely, General Manager
3 out of 5
by Melissa

Posted Jan 22, 2017 on Hotels
Comment from Hotel Management
Jan 26, 2017 by General Manager, Hotel Management
Melissa, thank you for choosing our hotel and for your rating. Everything we do is aimed at providing you with an excellent experience. We would like to regain your trust and hope you will give us another chance in the future. Sincerely, General Manager
3 out of 5
by Decent

Not bad

Posted Jan 21, 2017 on Hotels
It was okay. Would've been better if the heater actually worked but other than that the room was decent.
Comment from Hotel Management
Jan 26, 2017 by General Manager, Hotel Management
Thank you for choosing to stay with us. We are happy to know you had a pleasant stay. However, I am sorry for the issues and inconvenience you experienced with the heater in your suite. Our maintenance team will check on it right away, and we thank you for bringing it to our attention. Thanks again for being our guest, we hope to see you again soon. Sincerely, General Manager
1 out of 5
by A verified traveler

Posted Jan 17, 2017 on Hotels
This was the worst hotel I have stayed in! There was a fight that broke out just outside our room and dogs were barking all night.
Comment from Hotel Management
Feb 16, 2017 by General Manager, Hotel Management
Thanks so much for your feedback. We are sorry there was a disruption which had an overshadowing impact on your entire stay. Please consider this an isolated incident and come back to have a better stay. Thank you for your rating and comments. General Manager