Dear Roberta, Thank you for choosing us. We apologize for the inconvenience you experienced due to the maintenance, noise, and odor issues during your stay. Your comfort is important to us, and we regret falling short of your expectations. We'll address these issues promptly with the appropriate team to ensure a more pleasant experience for our guests in the future. Thank you for your feedback, and we hope to exceed your expectations on your next visit.Sincerely,Hotel Management

Dear Johnny, Thank you for sharing your feedback about your recent stay at our hotel. We're pleased to learn that you had a good experience overall. However, we apologize for any inconvenience caused by the heater. We will address this matter with our maintenance team to ensure that future guests do not encounter the same issue. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future at Extended Stay America.Sincerely,Hotel Management

Dear ELLEN, Thank you for taking the time to review your stay at Extended Stay America. Your satisfaction is essential to us; therefore, we are delighted to know how happy you were with the comfort of your room and our safe and convenient location. Also, we have noted your remarks about breakfast and will certainly pass along your feedback to the team members, as we are always grateful to hear how we can improve a guest's experience. It was our pleasure hosting you, and we hope to welcome you back soon for another enjoyable stay.Sincerely,Hotel Management

Dear Daniel, We're delighted to hear that you appreciated the convenient location of Extended Stay America! Providing a prime location for our guests is always our goal. Your positive feedback means a lot to us, and we hope to welcome you back for another enjoyable stay soon. Thank you for choosing us!Sincerely,Hotel Management

Dear Oscar, Thank you for choosing us and sharing your recent stay experience. We are sorry for the disappointment with the hotel's cleanliness, which does not meet your expectations. Your comments are shared with our housekeeping team for improvement. Also, we will instruct our team to re-check the rooms before delivery. Our front desk team is available to help you with anything while you are our guest. Thank you for staying with us; we would love the opportunity to welcome you back soon. Sincerely,Hotel Management

Dear Julie ,Thank you for submitting a response and taking our survey. Sorry to hear you had an issue with our water during your stay as this is the first I have heard of this issue. We hope you have safe travels and return back to us on your nect visit.

Dear Chee , Thank you for taking the time to write a comment and take survey as we use this information to ensure all guest have a clean and comfortable stay. We wish you safe travels and hope to see you back again in the near future.

Dear frank, Thank you for taking the time to write a comment and take survey as we use this information to ensure all guest have a clean and comfortable stay. We wish you safe travels and hope to see you back again in the near future.

Dear Guest, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. Your remarks are shared with our concerned team, as we want our guests to have a perfect hotel experience while with us. Considering our helpful staff, please return, and we welcome you for a better experience.Sincerely,Hotel Management

Dear Richard, Thank you for posting a review of your recent stay, and we apologize for the inconvenience caused by the bathroom sink condition and upkeep of the property. We appreciate you bringing this to our attention, and we want to let you know we will address these concerns. Our team conducts routine maintenance throughout the hotel on a regular structured program basis, and we will pass along this feedback. Regarding the kitchenette, Our front desk team is just a call away to provide you with these utensil sets when requested. We are committed to providing outstanding service, and we hope you will give us another opportunity to show you our dedication. Sincerely,Hotel Management

Dear Michael, We are delighted you chose to stay with us at Extended Stay America. We want to be a true home away from home for travelers, so our highest priority is ensuring every guest has a relaxing experience with comfortable accommodations. We will discuss your observations with our team, and we are grateful for the feedback that helps us better serve our guests. We loved having you as our guest and look forward to having the opportunity to welcome you back on a future visit.Sincerely,Hotel Management

Dear Juan , Thank you for taking the time to write a comment and take survey as we use this information to ensure all guest have a clean and comfortable stay. We wish you safe travels and hope to see you back again in the near future.

Dear Donna , Thank you for taking the time to write a comment and take survey as we use this information to ensure all guest have a clean and comfortable stay. We wish you safe travels and hope to see you back again in the near future.

Dear Russell, Thank you for sharing your experience at our hotel. We want every guest to be treated with respect and authentic, friendly service; therefore, we sincerely apologize if this was not your experience. We also regret you didn't have a restful night's sleep. Clean and comfortable accommodations are central to what we provide our guests, and your insights are invaluable. We understand that every detail matters and assure you we are working to address these issues. We appreciate your comments and hope you will consider a return visit. Sincerely,Hotel Management

Dear Cecile , Thank you for taking the time to write a comment and take survey as we use this information to ensure all guest have a clean and comfortable stay. I do apologize that the offerings for dishes and items was not to your liking as we do this to ensure sanitation for each item. We wish you safe travels and hope to see you back again in the near future.

Dear Delores , Thank you for taking the time to write a comment and take survey as we use this information to ensure all guest have a clean and comfortable stay. We wish you safe travels and hope to see you back again in the near future.

Dear Pablo, We deeply regret the subpar experience you and your family had during your stay with us. Your feedback is very concerning, and we sincerely apologize for the inconvenience you encountered. Rest assured, the situations you've described are not representative of our usual service standards, and we will address the issues you've highlighted to prevent future occurrences. While we cannot change what transpired, we would be grateful for the opportunity to welcome you back and regain your trust in our hotel. Sincerely,Hotel Management

Dear Danny , Thank you for taking the time to write a comment and take survey as we use this information to ensure all guest have a clean and comfortable stay. We wish you safe travels and hope to see you back again in the near future.

Dear Putri, Thank you for choosing Extended Stay America. We pride ourselves on service excellence and aim to exceed our guests' expectations every visit; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Hotel Management

Dear Desiderio , Thank you for taking the time to write a comment and take survey as we use this information to ensure all guest have a clean and comfortable stay. We wish you safe travels and hope to see you back again in the near future.

Dear Debra Rodriguez , Thank you for taking the time to write a comment and take survey as we use this information to ensure all guest have a clean and comfortable stay.We will look into what we can do to close that gap on the bottoms of the doorways . We wish you safe travels and hope to see you back again in the near future.

Dear Amy, We're glad to hear you found the room clean and that the essentials served their purpose during your stay. We're sorry to hear about your experience with the beds. Your comfort is important to us, and we appreciate your feedback. We hope despite this issue; you found other aspects of your stay satisfactory. Your comments help us make improvements for a better guest experience.Sincerely,Hotel Management

Dear Arneil , Thank you for taking the time to write a comment and take survey as we use this information to ensure all guest have a clean and comfortable stay. We wish you safe travels and hope to see you back again in the near future.

Dear Michael , Thank you for taking the time to write a comment and take survey as we use this information to ensure all guest have a clean and comfortable stay. We wish you safe travels and hope to see you back again in the near future.

Dear Ruben, Thank you for taking the time to write a comment and take survey as we use this information to ensure all guest have a clean and comfortable stay. We wish you safe travels and hope to see you back again in the near future.

Dear Davis and Mollie, Thank you for taking the time to write a comment and take survey as we use this information to ensure all guest have a clean and comfortable stay. We wish you safe travels and hope to see you back again in the near future.

Dear Michael, Thank you for taking the time to write a comment and take survey as we use this information to ensure all guest have a clean and comfortable stay. We wish you safe travels and hope to see you back again in the near future.

Dear Sarah Allyssa , Thank you for taking the time to write a comment and take survey as we use this information to ensure all guest have a clean and comfortable stay. We wish you safe travels and hope to see you back again in the near future.

Dear Shawn,Thank you for taking the time to leave feedback as we use this to ensure huest satasfaction. We wish you safe travels and looking forward to seen you back soon.

Dear Daniel, Thank you for taking the time to write a comment and take survey as we use this information to ensure all guest have a clean and comfortable stay. We wish you safe travels and hope to see you back again in the near future.

Dear Larry, We sincerely apologize for the issues you experienced during your recent stay with us. Our team is dedicated to ensuring that our guests have an outstanding experience when traveling with us, and we apologize for any shortcomings that you may have experienced. We acknowledge that no explanation can erase any negative encounters you may have had, but we want to reassure you that we will be taking appropriate steps to rectify the issues you faced and prevent them from recurring. We welcome the opportunity to prove ourselves again as your trusted hotel while in the area.Sincerely,Hotel Management

Dear Tyler, Thank you for posting such kind comments about our hotel, especially our staff. We try to provide service above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing Extended Stay America. We hope to welcome you again soon.Sincerely,Hotel Management

Dear Rene,Thank you for taking the time to leave feedback as we use this to ensure huest satasfaction. We wish you safe travels and looking forward to seen you back soon.

Dear Craig, Thank you for staying at Extended Stay America and posting such a generous review. We're thrilled you found our rooms comfortable and appreciate the recognition of our dedicated associates. We have noted your feedback, as we always want to hear how we can enhance our guest experience. We are thrilled that your overall experience was positive, and we hope to welcome you back shortly!Sincerely,Hotel Management

Dear Jennifer , Thank you for taking the time to write a comment and take survey as we use this information to ensure all guest have a clean and comfortable stay. We wish you safe travels and hope to see you back again in the near future.

Dear Carradine,Thank you for taking the time to leave feedback as we use this to ensure huest satasfaction. We wish you safe travels and looking forward to seen you back soon.

Dear Edna,Thank you for taking the time to leave feedback as we use this to ensure huest satasfaction. We wish you safe travels and looking forward to seen you back soon.

Dear William, It was a pleasure having you as our guest at Extended Stay America, and we want to thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. We hope you will revisit the next time you are in the area.Sincerely,Hotel Management

Dear CHRISTINE,Thank you for taking the time to leave feedback as we use this to ensure huest satasfaction. We wish you safe travels and looking forward to seen you back soon.

Dear Racheal, Thank you for taking the time to write a review. We are sorry for the unavailability of the front desk team during an hour of need. We will discuss this with our staff so that this lapse in service is not repeated. Also, we regret that the room was not as fresh and clean as you expected. Your feedback will help us to improve our service and guest experience continuously and is shared with our team to review and improve. We appreciate your patience and look forward to having you stay with us so we can provide you with the flawless visit you deserve.Sincerely,Hotel Management

Dear Caleb,Thank you for taking the time to leave feedback as we use this to ensure huest satasfaction. We wish you safe travels and looking forward to seen you back soon.

Dear pierre-yves,Thank you for taking the time to leave feedback as we use this to ensure huest satasfaction. We wish you safe travels and looking forward to seen you back soon.

Dear Guest, We apologize for the dissatisfaction you experienced during your stay. Your feedback is valued and will be used to improve our offerings. We regret that the room and amenities did not meet your expectations. We're actively working on enhancing our accommodations and addressing the construction impact. Our team is addressing the staffing concerns to ensure better availability at the front desk. We appreciate your patience during this transition. Regarding breakfast, we'll take your feedback into account for future improvements. We apologize for the inconvenience and thank you for sharing your thoughts. If you reconsider, we'd love the opportunity to provide you with a more satisfactory experience in the future.Sincerely,Hotel Management

Dear Guest, We apologize for the disappointments you faced during your stay. Your feedback is taken seriously, and we're addressing the issues immediately. Our team aims for a warm welcome and a comfortable stay, and we're sorry for the lapses in cleanliness, maintenance, and amenities you encountered. Rest assured; improvements will be made to rectify these concerns. We're working to enhance our breakfast offerings as well. Your insights are invaluable in our ongoing efforts to provide a superior experience. If you reconsider staying with us, we're committed to delivering the quality stay you deserve. Thank you for sharing your feedback.Sincerely,Hotel Management

Dear sarah,Thank you for taking the time to provide feedback and fill out our review. We use this information to ensure all guest have a great stay and how we can better the next stay for you and others in the future. Thank you again and hope to see you back soon.