Ratings based on 103 Verified Reviews

4.0 out of 5
86% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Decent hotel, not the best area

Posted Dec 27, 2016
The staff at this hotel are always very friendly. The facilities are in good shape, the non positive feedback I have for this hotel is the area of the city in which it's located.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cromwell, MN

2016 Albuqueque

Posted Dec 12, 2016
Pros: repeat customer, clean, easy on and off freeway
Cons: security in parking lot seems to be a concern, we had no problems, but it seemed as if there was a security vehicle on site to take care of any issues
Location: close to shopping centers, plenty of places to eat
Easy on and off freeway, freely staff, good breakfast
5 out of 5
Recommended
for Everyone
by A verified traveler from Richmond, VA

Accommodating accommodations

Posted Oct 7, 2016
Location: Easy traveling access. Stayed during the Albuquerque International Balloon Fiesta (a must-see event). Lots of unique dining nearby & gorgeous views
11th hour decision to travel with my elderly dad who has some mobility concerns. The staff gave us a room within a short walk from the registration desk and brought a bath mat to ensure his safety when showering. The hotel offered a wonderful full breakfast, but since many of the guests were staying to attend the International Balloon Fiesta that has a sunrise event, the hotel opened a light breakfast 2 hours earlier. The staff seemed quite accommodating to their guests. I was very pleased. Their coffee was delicious (I need to find out what brand they use). The only suggestion I have for the staff is to be more familiar with community events, as none of them seemed to have any idea what else was going on that weekend - we were interested in finding other things to do during our stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Centrally Located

Posted Oct 3, 2016
Not your luxury kind but certainly is ideal for travelers who cares about having a good night of sleep, shower, rest and fresh up for daily exploration of ABQ. rates are decent. pretty much you get what you paid for when on budget. breakfast, ample self parking and wi-fi is good and is free. was there for the Balloon Festival.
1 out of 5
by A verified traveler from N

Worst Marriott affiliated hotel I've ever stayed..

Posted Sep 4, 2016
This was by FAR THE WORST Marriott affiliated hotel I've ever stayedone at. I travel all the time for work and stay at a ton of hotels. This one was surprisingly old dingy outdated and my room smelled like mold. Thankfully I was only there for one night.
Comment from Hotel Management
Sep 6, 2016 by Justin, Hotel Management
Dear valued guest, We appreciate you making us aware of the concerns encountered and sincerely apologize that you left us feeling the way you did, as that is never our intention. Your comments will be addressed with our whole team to ensure we are providing a much better hospitality experience. Sincerely, Justin T. GM
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel in convenient location of the city

Posted May 25, 2016
Most of our experience was positive. Fire alarm flashing lights went off in our room and a few others in our vacinity at 5am. False alarm. Bad timing. Disrupted our night of sleep. Not a great experience!
4 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix

Good breakfast. No fridge in room. Good size room

Posted May 13, 2016
Easy check in. Clean and lovely facility. Bed too firm for me.
3 out of 5
Recommended
for Everyone
by A verified traveler

Convenient

Posted Apr 29, 2016
Cons: Elevator had carved wood paneling which although ornate and unique, had a musty smell & made the hotel look old and in need of updating
Easy to get to from airport. Traditional Fairfield property with hot breakfast and friendly staff.
Comment from Hotel Management
Apr 30, 2016 by Justin, Hotel Management
We appreciate your comments about your recent experience and happy to hear you were pleased with the staff and breakfast. We will look at the elevator and smell and resolve. Thanks. Justin T. GM
5 out of 5
Recommended
for Everyone
by A verified traveler from Albuquerque

Nice hotel close to university

Posted Apr 23, 2016
Enjoyed our stay nice and quite staff were friendly and clean rooms.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for the price.

Posted Apr 9, 2016
Needs some remodeling. Beds are older and have to be replaced. Sagging. Age is showing....I'm sure Marriott will enforce changes soon to owner.