Ratings based on 382 Verified Reviews

4.2 out of 5
81% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel centrally located in Albuquerque

Posted Apr 23, 2018
It was a great room! Plenty of space for our family to spend time together. Pool was fun and the staff was friendly and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Mexico

Decent stay

Posted Mar 21, 2018
The elevators were broken 1/2 our stay. Staff was friendly. Bathroom missing a fan.
Comment from Hotel Management
Mar 23, 2018 by Michelle Mombleau, Director of Sales, Hotel Management
Thank you for your review. We do apologize about the elevator issue. We have corrected this issue. We appreciate your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to hospital

Posted Mar 17, 2018
Only problem was that Expedia was involved and Hilton wouldn’t make corrections.
Comment from Hotel Management
Mar 23, 2018 by Michelle Mombleau, Director of Sales, Hotel Management
Thank you for your review. We apologize for any inconvenience you may have had with your reservation. Reservations made through Expedia must be updated/changed through Expedia. We thank you for your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 6, 2018
Was comfortable, breakfast was good Would like to see hotels with parking security
Comment from Hotel Management
Mar 8, 2018 by Michelle Mombleau, Director of Sales, Hotel Management
Thank you for your review and feedback.
3 out of 5
by A verified traveler from Albuquerque

Better than the week before

Posted Feb 6, 2018
I wish the rooms were as clean as the lobby. Staff was great but facility could use some TLC.
Comment from Hotel Management
Feb 6, 2018 by Michelle Mombleau, Director of Sales, Hotel Management
Thank you for your review. We do appreciate your feedback.
3 out of 5
by A verified traveler from Albuquerque

Dated and run down

Posted Feb 6, 2018
Bathroom need repairs and a deep cleaning. Remote for TV didn't work.
Comment from Hotel Management
Feb 6, 2018 by Michelle Mombleau, Director of Sales, Hotel Management
Thank you for your review. We will be sure to look into these issues in your guest room.
5 out of 5
by A verified traveler

Its was a very nice place to stay the worker wer a

Posted Jan 22, 2018 on Hotels
Wery nice to stay with the family
Comment from Hotel Management
Jan 23, 2018 by Michelle Mombleau, Director of Sales, Hotel Management
Thank you for your 5-star review!
4 out of 5
by A verified traveler

Posted Jan 16, 2018 on Hotels
Comment from Hotel Management
Jan 23, 2018 by Michelle Mombleau, Director of Sales, Hotel Management
Thank you for your review!
4 out of 5
by A verified traveler

Posted Jan 15, 2018 on Hotels
Comment from Hotel Management
Jan 23, 2018 by Michelle Mombleau, Director of Sales, Hotel Management
Thank you for your review!
5 out of 5
by A verified traveler

Posted Jan 15, 2018 on Hotels
Comment from Hotel Management
Jan 23, 2018 by Michelle Mombleau, Director of Sales, Hotel Management
Thank you for your 5-star review!