Posted Jan 1, 2017
This hotel looked nice online but unfortunately, it was a disappointment. First of all, while you can easily see the building from the road, it's hard to figure out how to get there! It sounds silly, but really, that is the case. After driving around for awhile we finally found a long driveway that we needed to turn left onto from a very busy road. No left turn lane either- we were praying we wouldn't get hit while waiting to turn. Secondly, while the lobby appeared nice and new, it became apparent as we entered our room that this was either an updated hotel or they just used old furniture/appliances. The entire bathroom was dated, tile grout looked moldy, sink had a large crack, toilet seat was wobbly, etc. And last, but most alarming, was that we heard gunshots two separate times overnight. There is an out of business strip club nextdoor (I know, very classy!) and we saw many people hanging out around there during the day. Needless to say, we got the heck out of there first thing in the morning! Notified the front desk about what we heard overnight, they didn't seem too surprised. Guess we won't be staying here again.
Comment from Hotel Management
Jan 9, 2017 by General Manager, Hotel Management
Thank you very much for your comments about your recent stay at our hotel. I would like to apologize for not meeting your expectations. Your comments were very useful for the hotel to address your discrepancies. We will do our best to correct them.
I hope to serve you again in the future.
Steve Caalim, CHA