Ratings based on 304 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
81% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from US

Love this Hotel - Comfortable and Convenient

Posted Dec 2, 2016
My husband and i stay here every time we visit Albuquerque. We love the location and the lay out of the room.
3 out of 5
by A verified traveler from US

Disappointing for a hilton

Posted Nov 28, 2016
It's an okay hotel, but I expected more from a hilton. Breakfast was fair to poor. Only one choice of juice each morning. Rooms were nice but there were not alot of channels on the TV.
5 out of 5
by A verified traveler from US

Great stay.

Posted Oct 24, 2016
Pros: Location, quite, great shopping, and eats!
Location: Shopping, restaurants uptown area.
King suite lots of room. Very quite and safe area.
Comment from Hotel Management
Oct 26, 2016 by Tiffany Ball , Hotel Management
Thank you for the awesome review
5 out of 5
by A verified traveler

Good location for Balloon fiesta visit

Posted Oct 11, 2016
Good location. Lots of shops and restaurants near
Comment from Hotel Management
Oct 26, 2016 by Tiffany Ball , Hotel Management
Thank you so much!
5 out of 5
by A verified traveler from Albuquerque

Comfortable stay for New Grandma

Posted Oct 4, 2016
Pros: The staff warmly welcomed me, made every effort to make sure I was comfortable. They noticed I had a baby in tow and offered a pack n play. Helpful!
Comment from Hotel Management
Oct 26, 2016 by Tiffany Ball , Hotel Management
Thank you so much for the awesome review!
5 out of 5
by A verified traveler

Great hotel

Posted Oct 3, 2016
I had a wonderful stay. Hotel was located in a great part of town. Staff was very friendly and the room was very clean. This is the best hotel I have stayed at in this town. Will be staying here from now on.
Comment from Hotel Management
Oct 26, 2016 by Tiffany Ball , Hotel Management
Thank you so much for the awesome review and we can't wait to see you on your return trip!
4 out of 5
by A verified traveler

Posted Sep 12, 2016
Pros: Weeknight dinner (and the menu on the fridge) is a nice touch, though we only partook once.
Cons: Maybe a little more consistency with housekeeping. Going by a checklist for each room might be helpful, even though it's not full service.
Location: The ABQ shopping center is across the street, which is very convenient. It includes a Target and Trader Joe's for food items and any other necessities
Newly remodeled facility. New furnishings and common areas. Everything appears very clean. Breakfast and dinner are good. It's nice that they have both, especially dinner for people working there all week, who don't want to cook in their suites or go out. Staff is friendly and accommodating. One night, some kids were making a racket at the pool and we called downstairs to ask what time it closed, and the desk person was headed out to tell them to pipe down. We are big tippers, but even so, room pickup was inconsistent. There was a makeup remover towelette when we checked in but never again. Our bath mat disappeared. There was no dishwasher soap one day. There was only one fork the entire time. Little things like that, but it happens everywhere, no biggie. The housekeeper left a nice note every day, which was sweet. We stay here a lot and always enjoy our stay, Highly recommend.
Comment from Hotel Management
Sep 29, 2016 by Tiffany Ball , Hotel Management
Thank you for taking the time to review our hotel. I will personally make sure we take care of the inconsistencies with housekeeping you encountered and make sure we can deliver better service in the future. Thank you again and safe, happy travels!
4 out of 5
by A verified traveler from NM

Uptown

Posted Sep 6, 2016 on Hotels
Frank at the front desk made our stay fabulous!!! He gets my vote for employee of the year!!!
Comment from Hotel Management
Sep 29, 2016 by General Manager, Hotel Management
Thank you so much! I will make sure he reads this. Have a great day!
5 out of 5
by A verified traveler from Chinle

Posted Sep 4, 2016 on Hotels
Comment from Hotel Management
Sep 29, 2016 by General Manager, Hotel Management
Thanks you so much!
5 out of 5
by A verified traveler

Posted Sep 3, 2016 on Hotels
Comment from Hotel Management
Sep 29, 2016 by General Manager, Hotel Management
Thank you so much!