Posted Sep 12, 2016
Newly remodeled facility. New furnishings and common areas. Everything appears very clean. Breakfast and dinner are good. It's nice that they have both, especially dinner for people working there all week, who don't want to cook in their suites or go out. Staff is friendly and accommodating. One night, some kids were making a racket at the pool and we called downstairs to ask what time it closed, and the desk person was headed out to tell them to pipe down. We are big tippers, but even so, room pickup was inconsistent. There was a makeup remover towelette when we checked in but never again. Our bath mat disappeared. There was no dishwasher soap one day. There was only one fork the entire time. Little things like that, but it happens everywhere, no biggie. The housekeeper left a nice note every day, which was sweet. We stay here a lot and always enjoy our stay, Highly recommend.
Comment from Hotel Management
Sep 29, 2016 by Tiffany Ball , Hotel Management
Thank you for taking the time to review our hotel. I will personally make sure we take care of the inconsistencies with housekeeping you encountered and make sure we can deliver better service in the future. Thank you again and safe, happy travels!