Ratings based on 841 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Very Nice Hotel

Posted Dec 5, 2016
Came to Albuquerque for a wedding, enjoyed or stay
5 out of 5
by A verified traveler from US

Close to shopping and restaurants

Posted Nov 21, 2016
Highly recommend. My only reason to not tell others to stay here is that it will be too busy for me to stay here.
Comment from Hotel Management
Nov 22, 2016 by manager, Hotel Management
Thank you for your comments. We appreciate your feedback. Shehnaz Mehta General Manager
5 out of 5
by A verified traveler from new mexico

Spoiled

Posted Oct 31, 2016
Looks like they have guest from all walks of life. I felt just as spoiled as anyone else. The staff was friendly and very helpfull.
Comment from Hotel Management
Nov 1, 2016 by manager, Hotel Management
Thank you for your kind words and I am glad we were able to spoil you :-) Thanks Shehnaz Mehta GM
4 out of 5
by A verified traveler from US

Typical Hyatt place

Posted Oct 30, 2016
Pros: Location!!! Right across from shopping and restaurants!!!
Cons: Bathroom could have been cleaner!
Location: Try the elephant bar in ABQ uptown across the street. Good food and staff although it was very busy! I really enjoyed it.
I routinely stay at Hyatt place when on vacation and have stayed at several. I must say Everything was acceptable. I thought the bathroom could have been cleaned a little better and my room smelled older.
Comment from Hotel Management
Nov 1, 2016 by manager, Hotel Management
Sorry about the cleanliness of your bathroom. Your comments will be shared with the Housekeeping staff to better assist us in training.
5 out of 5
by A verified traveler from US

Posted Oct 18, 2016
The stay was excellent! The staff was excellent! Already planning for next year!
Comment from Hotel Management
Nov 1, 2016 by manager, Hotel Management
Great see you again next year. Thank you for your business. Shehnaz Mehta GM
3 out of 5
by A verified traveler

Noisy

Posted Oct 11, 2016
For the price this hotel was noisy and bed was uncomfortable. The bath arrangement was inconvenient.
Comment from Hotel Management
Oct 18, 2016 by manager, Hotel Management
Sorry about the noise level. Shehnaz Mehta General Manager
5 out of 5
by A verified traveler from Indianapolis

Clean, comfortable,safe location.

Posted Oct 9, 2016
Pros: Room had separate sleeping and "living" area. Not sure if all rooms are the same or if we were upgraded.
Cons: Weekday breakfast was less desirable than weekend.
Location: Hotel is across the street from Uptown shopping center with restaurants. Lots of other shopping nearby. Felt like the area was safe for walking.
Staff were all very helpful and friendly. Room was clean and comfortable. Location is good with ample, well lit parking.
Comment from Hotel Management
Oct 10, 2016 by manager, Hotel Management
Thank you for your comments. we appreciate your business. Shehnaz Mehta General Manager
5 out of 5
by A verified traveler from illinois

Posted Oct 7, 2016
Very pleasant helpful staff great location extremely wrll kept great breakfast well done!
Comment from Hotel Management
Oct 10, 2016 by m, Hotel Management
Thank you. Shehnaz Mehta General Manager
5 out of 5
by A verified traveler

Excellent experience!

Posted Oct 6, 2016
Pros: The staff at the hotel were wonderful. They were friendly, accommodating, and ready with suggestions for local dining and fun to be had.
Cons: The business center was closed, which was inconvenient.
Location: Great location, conveniently located to shopping and dining choices.
Comment from Hotel Management
Oct 10, 2016 by M, Hotel Management
Thank you
2 out of 5
by A verified traveler from AusTex

ABQ Uptown

Posted Oct 2, 2016
Did not care for the layout of the room. TV pixelated until it apparently warmed up or signal strength settled??? Location was good.
Comment from Hotel Management
Oct 10, 2016 by m, Hotel Management
Thank you