Ratings based on 803 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Tucson, AZ

Nice hotel

Posted Aug 26, 2016
Location: The location is excellent! Near a shopping area that includes restaurants as well.
GREAT hotel! Check-in was excellent and the front desk women had great customer service and guided us to show certain areas of the hotel. I would definitely come here again.
4 out of 5
by A verified traveler

Posted Aug 2, 2016
Accommodations were very nice. Staff could have been friendlier.
Comment from Hotel Management
Aug 3, 2016 by manager, Hotel Management
Sorry about the customer service issue. Anything in particular that made you make this comment? Your feedback will help us better our service. Thank you Shehnaz Mehta
5 out of 5
by A verified traveler from Edmond, Ok

great location in uptown

Posted Jul 25, 2016
Staff was first rate, room very clean and appeared to be recently updated. we would definately stay hereagain
Comment from Hotel Management
Aug 3, 2016 by manager, Hotel Management
Thank you
5 out of 5
by A verified traveler

Nice hotel

Posted Jul 24, 2016
Hotel was great, clean and close to restaurants and shopping.
5 out of 5
by A verified traveler

Nice hotel

Posted Jul 22, 2016
It was a very nice clean hotel. It was me and my husband and our 3 month old and a 2 year old and we had so much space it was nice! The breakfast in the morning was very good and we went about 9am and there was still plenty to choose from.
Comment from Hotel Management
Aug 3, 2016 by Manager, Hotel Management
Thank you for your great comments. See you again soon. Take care Shehnaz Mehta General Manager
4 out of 5
by A verified traveler

Posted May 27, 2016 on Hotels
The breakfast was bland and had hair in the eggs, the elevator was broken, and there is no housekeeping on Sundays but other than that it was a good stay
Comment from Hotel Management
by manager, Hotel Management
Sorry about the breakfast, your comments will assist in retraining associates. We do have Housekeeping on Sunday and elevators are being fixed. Thank you Shehnaz Mehta General Manager
3 out of 5
by A verified traveler

Noise

Posted May 24, 2016 on Hotels
Unfortunately my stay was horrible! My room was on 1st floor wedged between the fitness room and the doors to outside and the stairs. My nights had me out til 1 or so and the slamming doors and gym started at 5am. I could hear every foot stomp on the treadmills. I was also near the breakfast room so people started coming down the stairs at 7 with the doors slamming. They need to make quieter. Then the breakfast had scrambled eggs day before but on Sunday I checked at 9:15 only meat and eggs on English muffins. I waited for the scrambled eggs to be replaced but they decided not to. I haven't eaten meat in years and unfortunately have gluten allergy. I didn't think a few scrambled eggs was too much to ask for since they have a sign and a spot for them. The rest of the food was breads, pastries and cereals which I cannot eat. I don't expect accommodation just provide what you say you're going to offer.
Comment from Hotel Management
by manager, Hotel Management
Sorry for the noise inconvenience you experienced. We do change out our breakfast and sometimes we have hot breakfast sandwiches and sometimes we have scrambled eggs. Thank you Shehnaz Mehta General Manager
4 out of 5
by A verified traveler

stay-cation

Posted May 22, 2016 on Hotels
Front desk staff was amazing and very professional. Had a wonderful stay. Breakfast area was unable to acomidate the amount of people staying at the hotel alot of people including us ended up taking our food upstairs and had to come back down to get more coffee, juice ect., but the food was perfect
Comment from Hotel Management
by manager, Hotel Management
Thank you for your kind comments. Shehnaz Mehta General Manager
5 out of 5
by A verified traveler

Great Family Hotel

Posted May 16, 2016 on Hotels
It was a great night stay. The kids had fun in the suite building forts. Everyone at breakfast was so sweet and nice to us.
5 out of 5
by Paul from Dallas Texas

The Best!

Posted May 11, 2016 on Hotels
Nothing but superlatives for this hotel. Great location minutes off of I-40, in a quiet, upscale neighborhood with lots of shopping and restaurants nearby. The newish property is very tastefully outfitted, with large suite-type rooms with separate sofa/sitting areas. The breakfast is the best you will find with several hot dishes and real china and silverware! The front desk is extremely professional, so, although this hotel may cost a little more, its well worth it!!
Comment from Hotel Management
Jul 23, 2016 by manager, Hotel Management
Thank you and we hope to see you again soon. Shehnaz Mehta General Manager