Ratings based on 483 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Nice hotel downtown, convenient.Posted Oct 4, 2015
There were a few bloopers, not planned for by the hotel staff but overall it was a pleasant stay.
for Everyoneby A verified traveler from Springfield, IL
Posted Sep 15, 2015
Pros: Very friendly and helpful staff.
Hotel is becoming dated and fixtures have seen better days. The doors to the chest of drawers and the closet would not stay closed no matter how they were arranged or closed. The bathroom fixtures were showing age and the towels needed to be replaced.
for Everyoneby A verified traveler from Dallas
Great visit with friendsPosted Aug 5, 2015
Pros: High amenities and location were great for this trip.
Cons: I'd have liked a little more service around the pool. It would be ideal to have a couple of better snack-food options for cocktail hour in the room.
Location: Good tapas at Hotel Andaluz, which had a rooftop bar to watch the sun set on the Sandias and a cool lounge downstair. Good bar, Anodyne is easy walk.
I stayed to visit friends who live within walking distance. I had room service and worked in the mornings, spent afternoons with my friend and her 3 y.o. who loved the pool. Gym facilities were great. My room and the services were adequate; although the property and rooms are just a little tired. The staff is very kind and customer-oriented.
for Everyoneby A verified traveler from Jackson, MS
Great Vacation Spot!!!!Posted Jul 24, 2015
I just love this hotel!! The staff is friendly and the hotel is just super nice and clean. I would just love to come here again and again.
for Everyoneby A verified traveler from Phoenix
Posted Jul 21, 2015
Booked hotel through expedia and did not receive breakfast and free parking as was stated online.
by A verified traveler
Posted Jul 21, 2015
Not caraY about romance package. Room wasn't impressive and small.
for Business Travelersby A verified traveler from Colorado
Good place to stay for businessPosted Jul 16, 2015
Pros: The restaurant was quiet and the food was very good. The mojito ceviche was a new twist for us. Had room service next night, which was excellent!
Location: We don't normally stay downtown, but were pleasantly surprised at how nice this hotel is.
Centrally located downtown, clean, friendly staff.
by A verified traveler from Mexico, D.F.
Hotel realizó cargo superior al acordadoPosted Jul 11, 2015
En general la estancia estuvo bien, sin embargo, el hotel realizó un cargo mucho mayor al que se acordó al momento del registro. (Me hospede una noche mas y la tarifa no la respetaron)
for Business Travelersby A verified traveler
Posted Jul 2, 2015 on Hotels
Property is an older hotel that is need of a complete renovation. The air conditioner did not work properly, the shower would barely spray water and the toilets backed up on several occasions. I stayed at this hotel several years ago and had a nice experience, but now I would not recommend the facility. The staff in the bar areas were very rude to customers and appeared to hate their jobs. I could not believe they were in a customer service position. This was also observed and stated by several other patrons over numerous occasions during my stay.
for Familiesby A verified traveler
Posted Jun 28, 2015 on Hotels