the view and the pillows
Posted Nov 14, 2016
The highlight of the hotel was the view and the pillows. The room was awful. Booked in a wheelchair accessible room, which looked like it hadn't been updated since the 80s. The shower looked like it was modeled from the prison bathroom of Shawshank Redemption and it was difficult to ignore the cracks in the bathroom door, the wall and light on the bathroom wall. Looked like someone was trapped from the inside and was attempting to forcibly escape. Wasn't impressed. I reluctantly took a shower and did this only because I was sweaty from a hike, but waited til I got home to comfortably shower in my own bathroom. I wouldn't recommend Hyatt, in fact this is the second Hyatt I've stayed in this year and it will be the last. I'd rather spend my money at a Hilton or Marriot for better quality.
Comment from Hotel Management
Nov 28, 2016 by PB, Hotel Management
We appreciate your feedback very much, and apologize that the room did not meet your expectations.