Indoor pool, outdoor pool, open 9:00 AM to 8:00 PM, free cabanas

Reviews of Isleta Resort and Casino

4 out of 5
Isleta Resort and Casino
11000 Broadway Blvd SE, Albuquerque, NM

Reviews

8.4

Very Good

Rating 10 - Excellent. 569 out of 1006 reviews" "
Rating 8 - Good. 194 out of 1006 reviews" "
Rating 6 - Okay. 104 out of 1006 reviews" "
Rating 4 - Poor. 65 out of 1006 reviews" "
Rating 2 - Terrible. 74 out of 1006 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went out of their way to help me and my wife
Stayed 1 night in Apr 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is close to the Airport! I felt safe staying the night before my flight! The rooms were clean and the staff were very polite.
Stayed 1 night in Apr 2024

8/10 Good

Louis, Zionsville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property but too much construction going on and no signs to find the hotel entrance.. the other issue was no restaurant available today so we had to go outside the property to eat.. otherwise all good
Stayed 1 night in Apr 2024

10/10 Excellent

Diane

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had taken my grandson and his 2 friends so they could swim and from the moment we arrived the staff was amazing! Thank you Sergio! They have an awesome food court and we will definitely be going back!
Stayed 1 night in Apr 2024

6/10 Okay

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Corey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. There were many eating options.
Stayed 1 night in Apr 2024

4/10 Poor

Guy

Disliked: Amenities
This is definitely not a 4-star property! It is outdated and the rooms have thin walls so you can hear everything from the next room over. The first morning I was woken up by cleaning staff who were talking in the corridors. The two other nights I was awake until 4am as people next door kept chatting. The rooms are old and need refurbishment if they want to keep charging top dollars. There is only one decent restaurant but bar staff there was unfriendly when we notified himthat he did not attend to us for 15min. Housekeeping is slow and each day my room was only attended to after 4pm even if the housekeeping sign was on since 9am!
Stayed 3 nights in Apr 2024

10/10 Excellent

Barbara

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Isleta Resort is beautiful and staff is very courteous. Had a great stay!
Stayed 1 night in Apr 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice. The restaurants were very good :)
Stayed 1 night in Apr 2024

10/10 Excellent

Wynonna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Yillah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Gisel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Mar 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Duane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marlowe at the front desk was so nice and kind and upgraded us to a penthouse suite!!! AMAZING!!! He made our night!
Stayed 1 night in Apr 2024

10/10 Excellent

Jacob, Arvada

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back again soon.
Stayed 2 nights in Mar 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Yuri

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was beautiful and clean
Stayed 1 night in Apr 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Hasan, La Mesa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Becky

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our 2 night stay. We have family in Albuquerque and our first day there, they came and we hung out together at the casino and ate at Chile Risto in the food court (which was like real home cooked New Mexican cuisine!) It was my husband's 80th birthday, so he enjoyed a little extra gambling money. The 2nd evening we each had a delicious mixed drink at the center circular bar! Such a nice helpful waitress and a fun place to stay! We are planning our next trip...hope we can get as good of deal again!
Stayed 2 nights in Feb 2024

8/10 Good

Atom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Security rides around the property
Stayed 1 night in Mar 2024

10/10 Excellent

sandra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff greeted us with great customer service.
Stayed 1 night in Mar 2024

10/10 Excellent

Joann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay very clean.
Stayed 1 night in Mar 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very good
Stayed 2 nights in Mar 2024

10/10 Excellent

Jasmine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a room with my mom & cousin for the Selena band and we had a blast! So many things to do and room accommodated all three of us very well! Will definitely book again for the next show!
Stayed 1 night in Mar 2024

10/10 Excellent

June

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and the food court are awesome
Stayed 1 night in Mar 2024

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The noise from the hallway is very audible from the room. Noisy people talking loud or slamming doors will wake you up in the middle of the night. I’d stay elsewhere if you are a light sleeper. On a positive note, the inside/outside pool is very nice. It’s heated and spacious.
Stayed 1 night in Mar 2024

8/10 Good

Diana

Traveled with family
Liked: Staff & service, property conditions & facilities
the casino is not that big i really wish it had more night life
Stayed 1 night in Mar 2024

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was Great, everything I need in one place. Will be back in the summer for more fun….
Stayed 1 night in Mar 2024

2/10 Terrible

zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Sharon

Business traveler, Traveled with family
Liked: Amenities
Staff nice, good service. Room dark, not enough lighting. Couldn’t read as only light over both beds. No end table. Bathroom was very worn with missing ragged paint on trims. Did have mirror by front door. Overall ok room, not worth cost.
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay!
Stayed 1 night in Mar 2024
Response from Tami J. Scott, Resort General Manager on Mar 28, 2024
Jennifer - Thank you so much for the kind review and rating! We are so glad to know that you enjoyed your time with us!! Come back and visit us again soon! Thank you again,

10/10 Excellent

Dennis

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was really nice, the pool was clean and relaxing. Casino was great too.
Stayed 2 nights in Mar 2024
Response from Tami J. Scott, Resort General Manager on Mar 26, 2024
Dennis - Thank you for the kind review and feedback! We are glad that you enjoyed your time with us and we look forward to your next visit! Thank You Again,

10/10 Excellent

Perla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tami J. Scott, Resort General Manager on Mar 26, 2024
Perla - Thank you for providing us valuable feedback regarding your most recent visit here at Isleta Resort and Casino. We appreciate your time and attention and look forward to your next stay! Thank You again,

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s great.
Stayed 1 night in Mar 2024
Response from Tami J Scott, Resort General Manager on Mar 20, 2024
Ryan, Thank you so much for the kind review! We are so glad to know that we met your expectations! Looking forward to your next visit, Thank You,

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Tami J Scott, Resort General Manager on Mar 20, 2024
Leandro - Thank you so much for your kind review! We appreciate your feedback and look forward to your next visit! Thank You,

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very nice and helpful staff
Stayed 2 nights in Mar 2024
Response from Tami J Scott, Resort General Manager on Mar 20, 2024
John - Thank you for the kind review!! So glad to know that you enjoyed your time with us! Looking forward to your next visit! Thank You,

10/10 Excellent

Vinessa

Everything was good
Stayed 1 night in Mar 2024
Response from Tami J Scott, Resort General Manager on Mar 20, 2024
Vinessa, Thank you for the great review! We are so glad that you enjoyed your time with us! We look forward to your next visit - thank you again,

6/10 Okay

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfortable
Stayed 1 night in Mar 2024
Response from Tami J. Scott, Resort General Manager on Mar 26, 2024
James, Thank you for taking the time to offer us some feedback regarding your recent stay. Looks like we have an opportunity to exceed your expectations. We hope you will give us another opportunity to win your loyalty. Thank You,

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
It was a positive experience in every way. Safe parking and security, clean, and comfortable rooms. Inexpensive dining options.
Stayed 1 night in Mar 2024
Response from Tami J Scott, Resort General Manager on Mar 20, 2024
Kristin - Thank you for taking the time to review our resort! I hope you were able to take advantage of our Spa and our indoor/outdoor pool! I look forward to your next visit - thank you again!

10/10 Excellent

Kathleen

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Need More security in the parking lot.
Stayed 1 night in Mar 2024
Response from Tami J Scott, Resort General Manager on Mar 20, 2024
Kathleen, Thank you for taking the time to review our Resort. I will share your comments with our Director of Security. Thank you again,

10/10 Excellent

Ruby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked all
Stayed 1 night in Mar 2024
Response from Tami J Scott, Resort General Manager on Mar 20, 2024
Ruby, Thank you for taking the time to review our Resort! We are so glad that you enjoyed your time; come back and see us again very soon! Thank you again,

8/10 Good

Fiorella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Tami J. Scott, Resort General Manager on Mar 26, 2024
Florella, Thank you for taking the time to share feedback with us regarding your recent stay. We are glad to know that you enjoyed your time with us and look forward to your next visit. Thank You,

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tami J. Scott, Resort General Manager on Mar 26, 2024
Joy - Thank you for taking the time to provide us feedback about your most recent visit. We are so glad that you enjoyed your time here and hope you will be back very soon! Thank you again,

6/10 Okay

Bobbette

Disliked: Staff & service
Response from Tami J. Scott, Resort General Manager on Mar 26, 2024
Bobbette - Thank you for taking the time to review our resort. I am sorry that we fell below your expectations. We hope you will give us another opportunity to win your loyalty in the near future. Thank You,

8/10 Good

Opal

Stayed 2 nights in Feb 2024
Response from Tami J. Scott, Resort General Manager on Mar 26, 2024
Opal, Thank you for sharing your feedback on your recent experience here at Isleta Resort and Casino. We are glad to see that you enjoyed your time. We look forward to your next visit. Thank You,

10/10 Excellent

Bee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 1 night in Feb 2024
Response from Tami J. Scott, Resort General Manager on Mar 26, 2024
Bee - WOW!! What a great review - thank you!! It makes us very happy to know that you enjoyed our hotel, our amenities and our service! Thank you for the very kind review and we look forward to your next visit!

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe
Stayed 1 night in Feb 2024
Response from Tami J. Scott, Resort General Manager on Mar 26, 2024
Maria - Thank you for the kind review and score! We are grateful for guests like yourself that take the time to offer us feedback. We appreciate you and look forward to your next stay! Thank You again,

10/10 Excellent

viktoriya, albuquerque

Stayed 1 night in Feb 2024
Response from Tami J Scott, Resort General Manager on Mar 20, 2024
viktoriya, Thank you for taking the time to review our Resort! We so appreciate your kind words and cannot wait for your next visit! Come back to see us "Where the Fun Begins!"