Ratings based on 896 Verified Reviews

3.6 out of 5
70% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Apr 25, 2017
Noise from traffic very loud. Non-smoking room smelled off smoke. Otherwise it was ok.
Comment from Hotel Management
Apr 26, 2017 by Melissa M General Manager, Hotel Management
Thank you for your comments. I apologize that the room was not satisfactory. I will share your feed back with the staff. We appreciate your business and thank you for staying with us
3 out of 5
by A verified traveler

Fine. Nothing special.

Posted Apr 24, 2017
Staff smokes right in front of guest rooms and front entry. Can hear guests in the next room. However it was clean. So there's that.
3 out of 5
by A verified traveler from K

No shuttle as promised had to pay tax to get there

Posted Apr 23, 2017
Outside ramped sidewalks, very difficult for two senior women trying to push a luggage carrier with four suitcases. Room area was poorly marked and had a very difficult time finding room. Shuttle experience was not good. Poorly staffed
2 out of 5
by A verified traveler from New mexico

Loud Traffic and Not comfortable

Posted Apr 8, 2017
Our too was very loud due to the traffic all night long. Our bathroom was very small and smelled like nasty wet towels. The shower was awful and would not drain quickly. Will not be staying there again.
Comment from Hotel Management
Apr 10, 2017 by La Quinta , Hotel Management
Dear Jessee, Looks like we dropped the ball on meeting your expectations.I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn once again. Sincerely, Melissa Martinez from La Quinta Inn Albuquerque-Airport General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Decent motel

Posted Apr 5, 2017
Pros: Clean, didn't reek of pot, pleasant staff.
Cons: Short of remodeling, not much.
Location: I didn't have time.
Short stay for a business trip- hotel was acceptable.
1 out of 5
by A verified traveler

Not a place to stay if you want to sleep

Posted Apr 3, 2017
Pros: Price, but I guess I got what I paid for
Cons: Soundproofing?
Location: Near the airport and a busy street!!!
By far the worst experience ever. I don't know if it was because my room faced the street but the noise from the traffic was horrible. I had to turn up the TV in order to hear it, I had to go into the bathroom in order to make a phone call. I don't know if the traffic finally slowed down or I just passed out from exhaustion between 12:30am to 5:30am. I would have been able to sleep just as well in my car. The room was OK, bed not so comfortable and a quick wipe of the bath tub edge to remove the left over hairs would have been nice. To top it all off, I had a business meeting the next morning. Went down stairs to grab some breakfast, the room was so small given the number of rooms and the choices offered were less than exciting. I ended up stopping at McDonalds for some quick "nutrition" on the way to my meeting. All in all, I would have been better off leaving my house at 5:00am and driving the 3 hours to Albuquerque instead of driving up the night before and getting a room here. I would have been more rested.
Comment from Hotel Management
Apr 5, 2017 by Melissa, Hotel Management
I’ve received your review of La Quinta Albuquerque - Airport. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn once again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 3, 2017
Not the safest neighborhood but is located in hotel alley near the airport so you're in similar company. Hotel itself is actually a motel design but rooms were clean and comfortable.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 3, 2017
Mediocre accommodation. Just an average stay. Decent place to lay your weary head.
1 out of 5
by A verified traveler

Bedbugs

Posted Apr 2, 2017
I woke up one morning and saw two fresh bloodspots. One was on the sheet where my legs were, the other on the pillow case. I had only one bite on my face, but my legs had a little series of bites. I don't see how the housrkeeper did not spot the stains. She didn't even change my pillow case! Never again....
Comment from Hotel Management
Apr 4, 2017 by Perla Baca Supervisor, Hotel Management
Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Give us a call to try to resolve the issue. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn once again.
2 out of 5
Recommended
for Everyone
by A verified traveler from el paso tx

Room was clean

Posted Mar 27, 2017
The room was clean but the hotel is old. I would stsy again because it was clean and the location was close to the highway............
Comment from Hotel Management
Mar 31, 2017 by Melissa M. General Manager , Hotel Management
We appreciate your comments. I have shared them with the staff. Thank you for your Buisness