Ratings based on 107 Verified Reviews

4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from gallup nm

Awesome!

Posted Apr 8, 2018
Our stay was awesome, when we arrived we were a little worries as my wife is 7 minths pregnant, so we had to park really far away the parkinglot was full. By the time we got out if the truck and were ready to take the long walk a shuttle was right there to pick us up, the driver was super friendly and funny. During the whole stay the staff was great all very friendly and eager to help and answer questions. The only downfall was the beds were a little uncomfortable, but we might make this our new hotel since we go to Albuquerque pretty often!
Comment from Hotel Management
Apr 8, 2018 by Stewart C. Taylor, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

A Day Trip

Posted Mar 16, 2018
Great hotel with beautiful views and rooms! Cleanliness was exceptional
Comment from Hotel Management
Mar 24, 2018 by Stewart C. Taylor, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
by A verified traveler

Gorgeous Resort, Fantastic Service

Posted Feb 22, 2018 on Hotels
This resort is incredibly beautiful, inside and out. Decorated in Southwest style, spacious common areas as well as individual rooms, and meticulously maintained, spotlessly clean. The service from every staff member was cheerful and sincere, as well as fast. The view posted was from our "Golf View" room, on the 6th floor, simply breathtaking! Chairs in the room were large and comfortable for relaxing with delicious coffee from the little shop in the lobby, or the Keurig in the room, while gazing at the Sandia mountains. We enjoyed two breakfasts in the hotel restaurant on the first floor, and the New Mexico chile did not disappoint. I lived in NM most of y life, so I know good chile! We were amazed at the fantastic food and ambiance of the dinner at Bien Shur, their fine dining restaurant on the top floor! Views of with the mountains or the twinkling city lights, and a huge fireplace to set the cozy tone enhanced the experience. The only downsides: 1. A casino in the lobby, where smoking is allowed. I have a sensitive nose, and could even smell smoke in our room on the 6th floor, when getting up in the night. 2. Not great insulation from sound in the rooms. My husband was awakened to someone knocking on a nearby door, this went on and on, around 3 am, and then arguing after that! I have great earplugs, so I heard nothing. Bring your earplugs.
Comment from Hotel Management
Feb 22, 2018 by Stewart C. Taylor, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Loving,NM

Nice resort & casino. Very Friendly Staff

Posted Feb 18, 2018
Went for a concert and to relax and get away. Everything was wonderful
Comment from Hotel Management
Feb 19, 2018 by Stewart C. Taylor, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 15, 2018
Very friendly staff. Clean room and beautiful view of the mountains
Comment from Hotel Management
Feb 19, 2018 by Stewart C. Taylor, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
by A verified traveler

Posted Feb 2, 2018 on Hotels
No indoor pool or hottub. Other than Casino and food, nothing much else to offer.
Comment from Hotel Management
Feb 3, 2018 by Stewart C. Taylor, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
by A verified traveler

Fantastic stay!

Posted Feb 2, 2018 on Hotels
Great service and I won $4800! Woo hoo! Plus they upgraded me tons suite (because it’s all they had left) and it was huge!! And room service breakfast was very accommodating to my no meat request.
Comment from Hotel Management
Feb 3, 2018 by Stewart C. Taylor, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Albuquerque

Casino

Posted Jan 29, 2018
Nice place to stay. Very helpful staff. Good casino.
Comment from Hotel Management
Jan 29, 2018 by Brandon J., Hotel Management
Thank you Ron for the feedback, we love to hear form our guests and hope to see you again soon.
5 out of 5
by A verified traveler

Posted Jan 27, 2018 on Hotels
This hotel was beautiful.... we were greeted by the most welcoming crew ever. The men in the entrance and the valet assistants were beyond helpful. The atrium was very spacious and the decor was perfect for the are and surroundings. There were portraits hanging of the native council members. The pool and outside are were under construction , but had nice design and amenities. The room was comfortable, very clean, and up to date. The design was congruent to the native area. The food at the buffet was reasonable... the salad and dessert stations were above average. Overall, a wonderful experience.
Comment from Hotel Management
Jan 29, 2018 by Brandon J., Hotel Management
Thank you so much for the wonderful feedback, we always love to hear that our guests had a far from ordinary experience.
5 out of 5
by A verified traveler

Posted Jan 25, 2018 on Hotels
Great attitudes and easy access to everything
Comment from Hotel Management
Jan 25, 2018 by Stewart C. Taylor, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!