Posted Oct 17, 2016
I have stayed in this hotel twice before on business trips, paid for by my company and I enjoyed those stays so I booked a room for my daughter and I to have a weekend trip. The cleanliness and condition of the room was less than what I had experienced in the past. I was also annoyed by the $10 per day wi-fi fee charged for EACH device in the room. When I checked out there were fees for things I did not use, which the desk staff said would be waived, but which are on my account statement as charged.
Comment from Hotel Management
Nov 10, 2016 by GM-Damen, Hotel Management
I would like to apologize to you that our hotel and services didn't met your expectations. My staff and I look forward to changing your opinion in the future. Thank you for your business and we look forward to your next stay!
Yours in Hospitality,