Ratings based on 490 Verified Reviews

4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 15, 2018
It was great! Room was nice, clean and comfortable. Front desk girl could be a little friendlier other than that great place to stay. Wish we could've checked in earlier and get more rest before heading our way. This place is well recommened by me and will definitely be back if given the chance again. I hope more people enjoy their stay like we did great place.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 23, 2017
Convenient and great location to university. Clean room and facilities. Decent breakfast. Great staff.
Comment from Hotel Management
Dec 26, 2017 by John Vestal-GM, Hotel Management
Thank you so much for your survey. We truly appreciate your kind words and hope you had a Merry Christmas.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice - easy walk to Stadium, Isotopes, and the Pit

Posted Dec 17, 2017
I was simply pleased by the experience. Room in wonderful condition and all amenities are convenient.
Comment from Hotel Management
Dec 18, 2017 by John Vestal-GM, Hotel Management
We truly appreciate your wonderful feedback and we look forward to seeing you again soon. Happy Holidays from our Comfort Inn family to yours.
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable, quiet, and convenient

Posted Dec 15, 2017
We chose this hotel because it was close to the hotel and offers free breakfast. When we checked in, one of the front desk staff was a bit snippy but the other one was very friendly. The room was comfortable and clean with nice cushy beds. The breakfast was plentiful and offered a couple things you don't see regularly on the free breakfast line.
Comment from Hotel Management
Dec 15, 2017 by John Vestal-GM, Hotel Management
Thank you for your comments. We will look into the FD staff being snippy, very unusual for our hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Albuquerque NM

Nice hotel and the breakfast was good!

Posted Dec 2, 2017
Very nice staff. We call for their shuttle and it came fast! Good service!
Comment from Hotel Management
Dec 4, 2017 by John Vestal-GM, Hotel Management
Thank you for your kind words. We definitely give it our all for our guests.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 26, 2017
This was a great place to stay. It was cheap (I’m 22 and on a teacher’s salary) and clean!! The hot tub wasn’t very hot was the main complaint I had. The bed was very comfy and I can’t complain about the other amenities either. Breakfast was good and not gross. Overall, I will most likely be back when I fly out of ABQ again!
Comment from Hotel Management
Nov 27, 2017 by John Vestal-GM, Hotel Management
Thank you for your wonderful comments and most of all thank you for all you do as a teacher.
5 out of 5
Recommended
for Everyone
by A verified traveler from Silver Spring, Maryland

Nice hotel near the airport

Posted Nov 24, 2017
Pros: Conveniently located near the Albuquerque airport.
Cons: Can't think of anything.
Location: Didn't have time to do much except to have dinner at a local restaurant.
My wife and I enjoyed our stay at this hotel for only one night. We decided to stay near the airport because we had an early flight in the morning. The hotel staff suggested we return our rental car the night before our early morning departure. The hotel van then picked us up at the rental location after we returned our car and took us to the airport terminal in the morning saving us a lot of time and aggravation. They also suggested we not fill our rental car with gas at the nearby gas station where they overcharged for gas and recommended another one a little further away. We found the hotel to have very friendly and accommodating staff, and a nice complimentary hot breakfast, too.
Comment from Hotel Management
Nov 27, 2017 by John Vestal-GM, Hotel Management
Thank you for your kind words. I know our staff works so very hard to provide our guests with nothing less than a great stay. I was truly glad to hear we did not disappoint.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 14, 2017
Pick up and drop off to airport was exceptional courteous drivers and wonderful staff
Comment from Hotel Management
Nov 15, 2017 by John Vestal-GM, Hotel Management
So wonderful to hear you were very happy with our shuttle accommodations.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel, close to the airport.

Posted Nov 2, 2017
Location: applebee's close by.
staff very friendly.sheets should be washed more then once every 3 days.
Comment from Hotel Management
Nov 6, 2017 by GM, Hotel Management
Thank you
4 out of 5
Recommended
for Everyone
by A verified traveler from Nevada

Great people, great Place!

Posted Oct 29, 2017
Pros: Betty's burritos were a hit with the team I brought to the hotel, and developing relationships with those we now call friends.
Cons: Good food, clean room, and great services - what more could we want?
Location: Convenient location for us in relation to the university andrestaurants.
This is my second stay at the hotel and I can state unequivocally, I stay for the people who work there! The team are fabulous, friendly, and do all they can to make the stay enjoyable. A special thank you goes out to Reuben, Crystal, Betty (loved your burritos Betty), and Erin! It is the people that make the stay wonderful! I highly recommend the hotel for a variety of reasons and will definitely stay there again when I am in Albuquerque! Thank you to all the great people that John has assembled, I felt special during my stay.
Comment from Hotel Management
Nov 10, 2017 by John Vestal-GM, Hotel Management
Thank you so much for your comments, especially in regards to our superb breakfast attendant (Betty). I will definitely pass this on to her and the rest of our staff. Thank you for your noticing our hard working efforts.