Ratings based on 488 Verified Reviews

4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from TX

Great place.

Posted Jul 4, 2017
Great place. Comfortable stay and well taken care of. We will stay here again.
Comment from Hotel Management
Jul 5, 2017 by Jason G. , Hotel Management
Patrick, Thank you so much for sharing your recent experience with us. Thank you so much for your kind words. I'm so glad you were able to settle in and enjoy your time with us. I hope we get to see you again in the future. Safe Travels Jason G. General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Santa Fe

Nice hotel closed to the airport.

Posted Jun 29, 2017
Very good hotel. Nice swimming pool, hot tub and 24h gym.
Comment from Hotel Management
Jul 3, 2017 by Jason G. , Hotel Management
Phil, I'm glad to hear that you were able to settle in and enjoy your time with us. I hope that we get to see you again in your future travels. Jason G. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel just off I-25

Posted Jun 5, 2017
Pros: A great hotel at a very reasonable price.
Location: Conveniently located just off I-25 and 3 miles south of I-40.
The two room suite was very spacious and clean. Bed was very comfortable and breakfast quite good. The staff was very helpful and professional. Would certainly stay there again.
Comment from Hotel Management
Jun 7, 2017 by General Manager , Hotel Management
Fred, Thank you so much for taking the time to share your recent experience with us. I am so glad you were able to settle in and enjoy your time with us. I hope we are able to see you again in the future. Jason G. General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from n m

Appearance of kitchen

Posted May 6, 2017
Nice location Bothered me to see an exposed garbage disposal when I'm paying theses high prices but other then that room clean, food was good and great facilities But it could use updating on the beds way to soft in the room I stayed in
1 out of 5
by Karen

Didn't stay there. Long, long day-sent away.

Posted Apr 17, 2017 on Hotels
Front desk was clearly overwhelmed.
Comment from Hotel Management
May 5, 2017
Thank you for your recent comments. I certainly urge you to contact us at the hotel for a better understanding of your experience. It is rare that I receive negative comments about the front desk. Thank you so much for taking the time to leave your comments. Jason G. General Manager
5 out of 5
by Lori

close to airport, great room, staff, food.

Posted Apr 6, 2017 on Hotels
the staff were all great. nice room- full kitchette with dishes etc. free food on M, T, W between 5:30-7:30- great surprise. breakfast looked great- we had to leave on 4:15 shuttle and were allowed to take food from the breakfast buffet. heard two planes , fortunately stopped by 10pm.
Comment from Hotel Management
May 5, 2017
Thank you so much for your comments. I'm glad to here you were able to settle in and enjoy the hotel. I hope we are able to see you again in the future. Safe Travels. Jason G General Manager
2 out of 5
by jose

This traveler left a rating score only Posted Mar 28, 2017 on Hotels
5 out of 5
by Kathleen

This traveler left a rating score only Posted Mar 28, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Albuquerque, NM

Great place- price, location.

Posted Feb 8, 2017
Front desk guy loaned me his phone charger for hours until my phone finished charging. AWESOME SERVICE.
Comment from Hotel Management
Feb 8, 2017 by Jason G. , Hotel Management
Judy, Thank you so much for your kind words regarding our team at the Front Desk. I know exactly who you are talking about. I will let him know of your kind words. I hope we get to see you again soon!
3 out of 5
by A verified traveler

Usually a GREAT place, but not so much this time..

Posted Feb 6, 2017 on Hotels
I have stayed at this Staybridge Suites a number of times and, each time, had wonderful experiences! The people are always friendly, the breakfast is way above average, and the suites are spacious and comfortable. However, this trip was a bit different. First, housekeeping didn't come after my first night. Granted, I had the "Do not disturb" sign out, but as the posted info said, I was out before noon and told the front desk that the room was available for cleaning and to please arrange it. They never came that day. As you need to arrange for weekend housekeeping, I both called the front desk that night and told them on my way out the next morning that I wanted housekeeping on Saturday. I still had to remind them later to have my room cleaned. Also, on this trip, the bed was so soft that my back hurt during my whole stay, and the water pressure was very low. I will stay here again, but expect the high standards to return.
Comment from Hotel Management
Feb 8, 2017 by General Manager, Hotel Management
Thank you so much for taking the time to share your recent experience with us. I have forwarded your comments to our Front Office Manager and our Executive Housekeeper so they can review them with their teams. I am very sorry that you did not receive housekeeping services when you expected it. I haven't been told of any other issues regarding hot water. I will have our Maintenance team look it that. I appreciate that you have let us know of the situation. I hope that we get to see you again in the future. Jason G. General Manager