Ratings based on 1,732 Verified Reviews

4.1 out of 5
86% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Good airport option at nice price

Posted Dec 11, 2017
Spacious, comfortable room with fridge & micro. Reserved and paid thru expedia and check-in was fast & easy. Carpet seems less than clean but everything else very clean. We’ve stayed here repeatedly when we have an early flight out of ABQ, and have had good experiences.
Comment from Hotel Management
Dec 11, 2017 by Front Desk, Hotel Management
Thank you for stay & feed back. We hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Oregon

Weekend trip

Posted Dec 10, 2017
Don't get blinded by some other reviews. Even if it is "just" a Super 8 you will get a lot for your money. We (couple) spent four nights here and it was super okay. King bed, clean linen, clean room, clean bathroom. Only downfall was a spotty carpet, but with shoes no prob. Obviously there are still too many people out there who are not able to behave themselves accordingly and make things dirty. Free parking, airport shuttle, and pretty cool was that when the shuttle is not operating anymore they pay the cab!! Didn't make it to the breakfast one single time so we can't say anything about that. Overall really good stay, we recommend it.
Comment from Hotel Management
Dec 11, 2017 by Front Desk, Hotel Management
Thank you for your feed back. Thank for staying we us. We hope to see you in the future.
2 out of 5
by A verified traveler

BREACH OF PRIVACY

Posted Nov 29, 2017
I checked in with my wheel chair bound 80 year old mother and the check in gal wouldn't even check if she had a better room on the lower level. Acted like she could care less I was with an elder. THEN she gave me a room on the far side of the hotel and a key that didn't work so I had to go back. THEN she gave me a key to our room and when we got in someone else's stuff was in there!!! She just laughed it off when I went down to tell her she gave me someone else's room. TERRIBLE service. NEVER AGAIN. Bad room, hot and cold all night temperature erratic. Uncomfortable beds. Don't stay there.
Comment from Hotel Management
Dec 2, 2017 by Front Desk Staff, Hotel Management
we sincerely apologize for your negative experience, if you have any questions or concerns please contact us directly. we would love to help in any way we can!
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Nice hotel close to airport

Posted Nov 22, 2017
We were just passing through. Nice room, Fast WIFI, Continental breakfast, Free airport shuttle.
Comment from Hotel Management
Nov 23, 2017 by Front Desk Staff, Hotel Management
Thank you for feedback. We hope you think of us on your next stay.
3 out of 5
by A verified traveler

Posted Nov 21, 2017
there was mold in the AC/Heating unit. was a bad experience because i am severely allergic. existing room was clean, staff was nice at check-in. overall, they just need to update the place and check on those AC units.
Comment from Hotel Management
Nov 23, 2017 by Front Desk Staff, Hotel Management
We apologize for the inconvenience. We will definitely address this matter right away. Thank you for your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from NM

Posted Nov 21, 2017
Nice. Close to airport. Will highly recommend . Obviously you don't like my review , as you are asking me for more information regarding my stay.
Comment from Hotel Management
Nov 23, 2017 by Front Desk Staff, Hotel Management
Thank you for your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from WV

I usually stay at higher end hotels,

Posted Nov 19, 2017
But I’m glad I slummed it :-). The staff was wonderful, the housekeeping service went above and beyond and I would stay again.
Comment from Hotel Management
Nov 20, 2017 by front desk staff, Hotel Management
Thank you for you feedback, We hope to see you again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Quiet

Posted Nov 17, 2017
Clean room, quite, and convenient to what I needed
Comment from Hotel Management
Nov 18, 2017 by front desk staff, Hotel Management
thank you for your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 17, 2017
Very convenient and comfortable ,the staff is very nice! The free air shuttle is helpful!
Comment from Hotel Management
Nov 18, 2017 by front desk staff, Hotel Management
thank you for your feedback!
2 out of 5
by A verified traveler from Texas

Would not recommend

Posted Nov 15, 2017
Pros: The staff was nice.
Cons: See my experience.
Location: Their was a lot of restaurants nearby.
I did not have a good experience at the hotel. My door handle barely worked and took 5 tries to open the door. My internet connection went out. My bed was uncomfortable. The breakfast buffet ran out of Orange Juice for 2 days.
Comment from Hotel Management
Nov 18, 2017 by front desk staff, Hotel Management
we apologize for your negative experience, if you have any questions or concerns please feel free to contact us directly.