Ratings based on 9 Verified Reviews

3.6 out of 5
67% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect for an event

Posted May 10, 2016
Very comfortable rooms and a perfect place to stay if you have an event in the hotel. The breakfast buffet was great. The gym was lacking.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, California

One night Dec 28th, 2015

Posted Jan 12, 2016
Pros: Location
Cons: Desk chair had a torn fabric, we reported this due as a Marriot, this is not acceptable.
Location: Location just on the side of the highway and close to the airport and a shopping center
Perfect location for a long drive trip from Caceres to Barcelona. Parking not a problem
4 out of 5
Recommended
by A verified traveler from London, ON, Canada

Expect a great hotel and service

Posted Sep 23, 2010
For years now I have been staying at the AC hotel in Alcala de Henares, Madrid, when visiting family in the area and have received the service anyone could expect for a 4 star hotel. The hotel caters to businesses with nice rooms, bathrooms and facilities. As a token of appreciation the hotels provides a selection of refreshment drinks in the room, free of charge as well as a variety of news paper on each floor of the hotel. Downtown Alcala is a 20 minute walk with lots of window shopping along the way.
4 out of 5
by A verified traveler from Berkshire

Nice hotel but poor location

Posted Feb 4, 2006
The hotel is brand new, therefore it is in very good condition and very comfortable. The staff are friendly and they speak English. The downside is this hotel is approx 1 hour out of the centre of Madrid. To get to the city cheaply will involve walking, bus, train and tube! It's a certainly a hike! The hotel is also located in a suburb and so there is not much around to see or do apart from looking at people's homes! It's town 'centre' is small and again not much to do or see which forces you to either stay at the hotel all night or go into Madrid. Taxi's from Madrid city centre are approx. EUR 40.
2 out of 5
by A verified traveler

Very bad sound Isolation in hotel

Posted May 11, 2016
Pros: Free of Charge parking places in front of Hotel (if available)
Cons: there is no drinking water bottles for free. No water heater in room.
Location: approx. 30 min on foot to the city center.
There is no fitness or jim there the Sauna does not work.
3 out of 5
Recommended
for Everyone
by A verified traveler

Soggiorno di un giorno

Posted Jul 6, 2014
Tutto secondo Le aspettative, A parte la poca disponibilità della cameriera a cambiare un dettaglio della colazione ordinata in camera. Per 12 euro a colazione si poteva fare di piu
4 out of 5
Recommended
for Everyone
by . from .

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Posted May 10, 2014
Muy bien todo.
4 out of 5
Recommended
for Everyone
by A verified traveler

Todo muy correcto

Posted Mar 19, 2014
Buen precio correspondido con buena experiencia, poco más que añadir, si vuelvo a Alcalá volveré a ir a este hotel.
2 out of 5
by A verified traveler

Mal

Posted Mar 14, 2014
muy mal no quiero ni hablar del tema. Se quedaron com mi dinero.