Ratings based on 101 Verified Reviews

4.2 out of 5
54% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 22, 2018
Clean, good food, helpful staff, nice rooms. Having the restaurant open on the weekends would be better. Overall nice experience.
5 out of 5
by Brian

Posted Nov 17, 2017 on Hotels
Comment from Hotel Management
Nov 20, 2017 by Elena, Hotel Management
Gracias!
5 out of 5
Recommended
for Couples
by A verified traveler

comfortable stay

Posted Oct 8, 2017 on Orbitz
Pros: breakfast, quiet location
Cons: nothing
Location: far from the center of Madrid; quiet area
Hotel had friendly staff, nice and varied breakfast.
Comment from Hotel Management
Nov 4, 2017 by AC Marriott Team in Alcalá de Henares, Hotel Management
Dear Client, It was our pleassure to have you around, hope we see you back son!
4 out of 5
by Annette

Trip

Posted Oct 6, 2017 on Hotels
Hotel was good, staff was friendly and helpful, location was not very convenient to Tourist attractions and good restaurants, but was good to the highway to Madrid . Overall was very good.
Comment from Hotel Management
Nov 4, 2017 by Elena, Hotel Management
Dear Client, We are glad you enjoyed your stay with us, that is JUST what is all about. Enjoy of a beautiful weekend!, See you back son!
5 out of 5
by James

Posted Apr 6, 2017 on Hotels
First night of work trip. Very nice and reasonably priced dinner. Breakfast nice and good selection.
Comment from Hotel Management
Apr 17, 2017 by Elena, Hotel Management
We are glad you enjoyed your stay with us, Hope to see you back soon,
2 out of 5
by A verified traveler

Not at all a good hotel

Posted Oct 10, 2016 on Hotels
The hotel doesn't look like a Marriott hotel! Rooms are very small. Beds are very old & not comfortable. No drawers & no additional chair/ sofa was there in the room. Always you had to seat on the bed which is not at all comfortable. Few amenities.
4 out of 5
by A verified traveler

Convenient but nothing special

Posted Sep 23, 2016 on Hotels
Wifi is not free. You have to join an ac club to get it for free. A pity A 4 star like ac do not provide fee wifi to their guests. Disappointing! No much around. Good bus service to old town. Breakfast was really good. Good 30mins walk to the old town
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect for an event

Posted May 10, 2016
Very comfortable rooms and a perfect place to stay if you have an event in the hotel. The breakfast buffet was great. The gym was lacking.
4 out of 5
by Kenneth from West Drayton Middlesex

SANTANDER TO COSTA BLANCA

Posted Apr 19, 2016 on Hotels
We arrived from Santander 11.30 PM We where surprised that we never had tea coffee facility in room, we used to run straight through from Santander( off ferry ) to Costa Blanca. We thought we could break journey by stopping half way both coming and returning to docks, but would have been nice to have had that tea before going to bed and relax before. Ken Williams
5 out of 5
by james from collingswood

Nice place

Posted Mar 27, 2016 on Hotels
Great staff. Using the small gym was a pain. Good parking.