Get an overview of this hotel3-star hotel with full-service spa and coffee shop/café

Location

Situated in Alcala de Henares, this hotel is within a 10-minute walk of La Garena Plaza Shopping Center and Casa de Hippolytus. Foro de Complutum and Puerta de Madrid are also within 1 mi (2 km).

Hotel Features

A full-service spa, a coffee shop/café, and a spa tub are available at this hotel. WiFi in public areas is free. Other amenities include a sauna, a seasonal outdoor pool, and a meeting room.

Room Amenities

All 59 rooms boast deep soaking tubs and offer free WiFi and TVs. Guests will also find refrigerators, hair dryers, and safes.

Hotel Amenities

Hotel Amenities

The hotel offers a coffee shop/café. High-speed wired and wireless Internet access is complimentary. In addition to a full-service spa, Hotel Puerta De Alcala features a spa tub and a sauna. Event facilities measuring 646 square feet (60 square meters) include a meeting room. This business-friendly hotel also offers a seasonal outdoor pool, a garden, and a safe deposit box at the front desk. Parking is available onsite for a surcharge.

  • 24-hour front desk 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Conference space size (feet) - 646 
  • Conference space size (meters) - 60 
  • Elevator/lift 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Full-service spa 
  • Garden 
  • Luggage storage 
  • Number of buildings/towers - 1 
  • Number of floors - 3 
  • One meeting room 
  • Outdoor seasonal pool 
  • Safe-deposit box at front desk 
  • Sauna 
  • Self parking (surcharge) 
  • Spa tub 
  • Steam room 
  • Total number of rooms - 59 
  • Turkish bath/Hammam 
  • Year Built 2006 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Self parking (surcharge)

Room Amenities

  • Air conditioning 
  • Bathtub or shower 
  • Connecting/adjoining rooms available 
  • Daily housekeeping 
  • Deep soaking bathtub 
  • Desk 
  • Free WiFi 
  • Hair dryer 
  • In-room safe 
  • Private bathroom 
  • Refrigerator 
  • Television 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Nearby Things to Do

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a sauna.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with Turkish bath/hammam.

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at Midnight

Special check-in instructions:

If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation.
From June 20 - September 4, 2016, this property's outdoor pool will be open daily from 5 PM to 9 PM; and Saturday, Sunday, and holidays from noon to 2 PM. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

Check-out time is Noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.

Pets

  • Pets allowed for an extra charge

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No cribs (infant beds) available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 5 per person (approximately)
  • Self parking fee: EUR 5 per day
  • A pet fee will be charged
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • ASUR Hotel Metropol Alcalá
  • ASUR Hotel Metropol Alcalá Alcala de Henares
  • ASUR Metropol Alcalá
  • ASUR Metropol Alcalá Alcala de Henares
  • Hotel Puerta Alcala Alcala de Henares
  • Hotel Puerta Alcala
  • Puerta Alcala Alcala de Henares
  • Puerta Alcala

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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