Get an overview of this hotel4-star hotel with full-service spa and restaurant

Popular property highlights

Free self parking
Free WiFi
Restaurant
Business center
Laundry facilities

Location

Situated in the business district, this spa hotel is within 1 mi (2 km) of La Garena Plaza Shopping Center and Casa de Hippolytus. Foro de Complutum and Puerta de Madrid are also within 3 mi (5 km).

Hotel Features

Along with a full-service spa, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café, and a spa tub are onsite.

Room Amenities

All 79 rooms offer free WiFi, balconies, and TVs with cable channels. Minibars, room service, and free newspapers are among the other amenities available to guests.

Renovations & Closures

The following facilities will be closed from 01 June 2017 to 30 September 2017 (dates subject to change):
  • Spa
  • Sauna
  • Spa tub

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Isla de la Garena features a spa tub and a fitness center. The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

A business center is on site at this 4-star property. 9 meeting rooms are available. This business-friendly hotel also offers a seasonal outdoor pool, a rooftop terrace, and tour/ticket assistance. Onsite self parking is complimentary.

  • 24-hour front desk 
  • Total number of rooms - 79 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee shop or café 
  • Conference space 
  • Elevator/lift 
  • Fitness facilities 
  • Full-service spa 
  • Turkish bath/Hammam 
  • Tours/ticket assistance 
  • Free WiFi 
  • Barbecue grill(s) 
  • Dry cleaning/laundry service 
  • Rooftop terrace 
  • Multilingual staff 
  • Luggage storage 
  • Restaurant 
  • Free self parking 
  • Number of meeting rooms - 9 
  • Spa tub 
  • Outdoor seasonal pool 
  • Wedding services 
  • Laundry facilities 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Balcony 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Phone 
  • Minibar 
  • In-room safe 
  • Desk 
  • Television 
  • Cable TV service 
  • Free WiFi 
  • Free newspaper 
  • Room service (limited hours) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.

Isla de la Garena has a restaurant on site.

Room service (during limited hours) is available.

Nearby Things to Do

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the spa tub.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

Guests under 16 years old are not allowed in the spa.

  • Steam room in spa 
  • Sauna in spa 
  • Minimum age to access spa is 16 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time starts at noon

Check-in time ends at 3 AM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No cribs (infant beds) available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 12 per person (approximately)
  • A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Isla Garena
  • Isla Garena Alcala de Henares
  • Isla Garena Hotel
  • Isla Garena Hotel Alcala de Henares

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.


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