Ratings based on 62 Verified Reviews

4.8 out of 5
76% of guests recommend
4.9 Room cleanliness
4.5 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from NC

Near the university

Posted Apr 11, 2018
Pros: We liked the hotel staff and location.
Cons: The hotel felt very sterile, not the warmth we have seen in other paradors.
This parador was more like a convention center than a refurbished monastery. The rooms were nice....but, we felt like we were headed to a meeting every time we left the room. Food was okay...bar was nice, location was terrific!
5 out of 5
by jerry

Posted Nov 8, 2017 on Hotels
This hotel is simply amazing!
3 out of 5
by A verified traveler

Posted Oct 16, 2017 on Hotels
Frankly, I was very disappointed in the service, at the front desk and the snack area.
5 out of 5
by Ian

Worth a Visit

Posted Sep 9, 2017 on Hotels
Great Parador and lovely city
5 out of 5
by Louise

Elegant stay for a weary traveler

Posted Jul 18, 2017 on Hotels
After some hard traveling for two weeks I treated myself to the parador. It was magnificent to sleep in such elegant and comfortable surroundings. Even though it was a single room, there was so much space! A comfortable table and chairs and the perfect spot to do some computer work as well. After two weeks travel sleeping in such a big bed, and using a beautiful bathroom, it was a luxury beyond imagination to stay in this hotel.The staff was attentive. Check in simple and they held my backpack because I arrived early and the room wasn't ready. Thank you Parador de Alcalá de Henares
4 out of 5
by Neel

Great stay

Posted Jul 11, 2017 on Hotels
Very good business hotel, great team.
5 out of 5
by Sanjiv

Posted Jun 13, 2017 on Hotels
It was an excellent stay. No faults
5 out of 5
Recommended
for Everyone
by A verified traveler from Co Durham

Modern Parador in centre of Alcala

Posted May 16, 2017
Rooms big with designer touches which take some working out, especially the lights! Superb restaurant, large underground car park, 5 minutes walk to Cervantes square. Staff friendly & efficient.
5 out of 5
by Izhak

Posted Apr 29, 2017 on Hotels
Nice hotel in a great old town.
4 out of 5
Recommended
for Everyone
by A verified traveler

Modern parador in centre of Alcalá

Posted Jan 30, 2017
A good hotel which is popular fir families, tourists and businesses. Good rooms with modern facilities. Restaurants fine. Breakfast very good. Restaurant ok. Cafeteria nice but slow service and food average.