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Reviews of Sercotel El Encin Golf

4 out of 5
Sercotel El Encin Golf
Autovía A2, Km 35.6, Alcala de Henares, Madrid

Reviews

9.0

Wonderful

Rating 10 - Excellent. 69 out of 112 reviews" "
Rating 8 - Good. 32 out of 112 reviews" "
Rating 6 - Okay. 7 out of 112 reviews" "
Rating 4 - Poor. 4 out of 112 reviews" "
Rating 2 - Terrible. 0 out of 112 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Stayed 5 nights in Oct 2023

10/10 Excellent

angelo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Golf Hotel the best!
Stayed 2 nights in Oct 2023

10/10 Excellent

Lorenzo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Nick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel.
A business trip this time around. The staff are multi lingual (I speak English) which was fantastic. I didn't try the food on this visit so I can't comment. The hotel itself is very nice and the rooms are fantastic, very clean and well laid out. If i had to pick and i mean really pick then i would recommend an upgrade to the aircon, it does work and cools the room but not the greatest.
Stayed 5 nights in Jun 2023

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not only for golfers, but it helps
A modern luxury bedroom in well appointed facilties. Of course it appeals to anyone with an interest in golf. One flaw: the dining room was not open for an evening meal. Food was only available in the bar area. Breakfast was excellent.
Stayed 1 night in Jun 2022

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. Room was extremely clean and well serviced with goodies
Stayed 1 night in May 2022

4/10 Poor

Matthew

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2022

8/10 Good

Jack

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel out of the city
Clean and comfortable hotel to spend a few nights at. Have stayed here a few times and will stay again.
Stayed 2 nights in Jan 2022

10/10 Excellent

Andy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel
Couldn’t do enough for me. Great hotel, great staff
Stayed 2 nights in Nov 2021

10/10 Excellent

ENDA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is lovely quiet retreat , located near Alcala de Henares, and about a 25 minute drive to Madrid Airport Good for business or playing golf on the lovely links style golf course.
Stayed 1 night in Jan 2020

10/10 Excellent

Roberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel!
I had an overall excellent stay. The hotel has plenty of free parking. The rooms are modern with plenty of space. The service staff are very friendly and helpful. My only complaint is the WiFi. It was a bit difficult to connect to the hotel WiFi. The instructions for connecting are not very clear.
Stayed 1 night in Nov 2019

10/10 Excellent

CHULHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was helpful. Very clean hotel and comfortable rooms.
Stayed 11 nights in Oct 2019

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2019

8/10 Good

stanimira

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great location if you want a quick stop off close to Madrid Airport. Staff and rooms are all nice but a couple of surprises.. there’s a train track close to one side of the hotel and an autoroute close to the other :) swimming pool is very small. The area is very much edge of city vibe with McDonald’s and shopping centres nearby. Slightly surreal experience but perfectly useful place. Staff were very strict about late checkout though.. happy to take extra cash for a few hours more but when asked for one hour gratis (we’d only checked in at around 1am) they were unbending.
Stayed 1 night in Jun 2019

10/10 Excellent

MATTHEW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased
Very friendly staff and well equipped rooms
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. We were travelling from south to north in our softop sports car and a perfect safe oasis to stop halfway. Staff were very helpful and pleasant. We will definitely go back.
Stayed 1 night in Apr 2019

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding facility. Beautiful location. Excellent room with view of golf course and Madrid in a distance.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveler

Very nice hotel, swimming pool and golf practice. Superior room with terrasse...
Stayed 2 nights in Aug 2018

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!
I found that the breakfast that they place out is not observed to ensure that everything is topped up and fresh for the customer. However in saying this, you can just ask for fresh eggs to be made and staff will help you out with no problem.

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel
Very smart hotel, friendly staff, lovely room and bathroom. Only negative is the bed was not so comfortable for me but that is personal preference.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is amazing, I would definitely go back again.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The accommodation was fantastic especially for my wife who is disabled. Was only there one night will be going back.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, very peaceful outside of Madrid
Very attentative staff, clean facilities. Only downside is that that the train station to and from Madrid is about 15 minutes away from the hotel and a Taxi cab runs €15 more or less. The train to Madrid runs very frequently and costs €3.40 one way. Great place to stay if you want to be away from the ruckus of the city.
Stayed 3 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2017

8/10 Good

James

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent overall but very disappointed with breakfast. Food cold, coffee machine not working and juice dispensers empty.
Stayed 1 night in Sep 2017

10/10 Excellent

Maribel , Phoenix, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
modern, clean hotel
Love staying at this hotel close to Madrid. Staff is accommodating. Recommend visit to Alcala de Henares downtown.
Stayed 1 night in Jul 2017

8/10 Good

ENDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely modern Hotel right on golf course
Great location for golf and if doing business in local area.

10/10 Excellent

Linda, Duporth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A thoroughly enjoyable hotel. Excellent facilities
A golfing and cultural holiday

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

M&A, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel right on the golf course
We were pleasantly surprised how nice of a hotel it was especially for the money. We paid 3 times as much for much of a lesser hotel. It is true that the hotel is far from Madrid (30km) but if you have a car then it is a must, since adjoining town (Alcala de Henares) is a birth place of the author of Don Quixote and city is loaded with great history.

10/10 Excellent

Wojciech, Solihull UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply excellent
Generally very pleased however when I asked for a meal to be cooked well done, twice it came back virtually unchanged. The hotel replaced the meal with no issues.

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Tomás

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Johanny Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien me gustó
Stayed 2 nights in Dec 2023

10/10 Excellent

Andrea Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Julien

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ras
Stayed 3 nights in Nov 2023

10/10 Excellent

Alberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable y tranquilo.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kaikki kunnossa pienelle golflomalle.å
Stayed 2 nights in Oct 2023

10/10 Excellent

Jezabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Pers

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Charles J

Business traveler
Liked: Cleanliness, staff & service, room comfort
Desayuno sorprendentemente lamentable, lo caliente estaba frio y pasado, lo frio estaba a temperatura ambiente, la jarra de cristal de "zumo" de naranja estaba rota por el asa a la espera de que alguien se cortara, la variedad brillaba por su ausencia, y el estado general del buffet ... una lástima. Por el precio de la estancia no cumple ni unos minimos
Stayed 1 night in Sep 2023

10/10 Excellent

Diego

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Todo ok
Stayed 2 nights in Jul 2023

10/10 Excellent

dimitar

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Muy, muy buena opción! Nos ha encantado
Stayed 1 night in Jun 2023

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

8/10 Good

MANUEL

Stayed 1 night in Oct 2022

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel cerca de Madrid.
Stayed 1 night in Sep 2022

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una experiencia increíble!! Un hotel fuera de serie ! Espectacular!
Stayed 1 night in Oct 2022