Ratings based on 340 Verified Reviews

3.9 out of 5
72% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Pineville, KY

Posted Jun 15, 2018
Nice pool and rooms. Needs a little updating here and there but for the money it was nice.
5 out of 5
by A verified traveler

Posted May 31, 2018
Comment from Hotel Management
Jun 3, 2018 by Joy, Hotel Management
Thank you for the rating , Please come back and visit we are getting ready for the interior of the pool room to be done.
2 out of 5
by A verified traveler from UK

Posted May 24, 2018
Nice front desk staff but this hotel is dingy and shabby. Bathtub faucet broken, lock on door had been removed on bathroom door and replaced with ill-fitting lock, microwave was in a European language and couldn’t understand, breakfast choices not the nicest selection, weeds growing at back of Hotel and Indian owner refused a discount when we explained all of these issues. Room looked dull, not fresh. Needs a paint job and wood doors need cleaned throughout. Also possible plumbing probs - bath slow to drain.
Comment from Hotel Management
Jun 3, 2018 by Joy, Hotel Management
We appreciate your comments and review on your stay, we use this information to better serve other guest of the hotel. I apologize that your microwave was not in Englishand the cleanliness of your room, we strive on makeing esach guest stay as enjoyable as possible. We just finished a total renovation so the carpet and all the interior furniture was brand new.Thank you for choosing Choice Hotels.
2 out of 5
by A verified traveler

Posted May 21, 2018
The pool area was run down and dirty. The beds were comfortable but the room itself needed updating.
Comment from Hotel Management
Jun 3, 2018 by Joy, Hotel Management
Thank you for your comments and review of your stay with us. We are beginning to do the renovation to the interior of pool room, the pool and jacuzzi had previously been redone last year.
3 out of 5
by A verified traveler from Knoxville TN

Posted May 12, 2018
I have stayed at many Comfort Inns. This was not overall the best. Needs a little update. But very convenient as I stayed just to sleep close to the airport. Liked the shuttle service. Liked the breakfast as I ate before I left for the airport.
Comment from Hotel Management
May 13, 2018 by Joy, Hotel Management
We apprcaite your comments and review. We did just finish a total renovation of the property and hope if you are in this area again you will stop in to visit with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Friendly an clean

Posted May 11, 2018
The staff were very friendly and the rooms were also very clean. Would stay there again while traveling.
Comment from Hotel Management
May 13, 2018 by Joy, Hotel Management
We want to Thank you for your patronage and the comments and review we appreicate your staying with us and look fofrward to your next visit with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chenoa

Good hotel by airport with indoor pool and hot tub

Posted Apr 8, 2018
Within walking distance of the Knoxville airport, good hotel, nice breakfast, pool and hot tub makes it a hit with the family.
Comment from Hotel Management
Apr 11, 2018 by Joy, Hotel Management
Yes, we are very close to the Airport 2/10 of a mile north. We do have a 24 hours pool and jacuzzi to accomadate all the guest, we are pleased your family enjoyed this amenity.
5 out of 5
Recommended
for Everyone
by A verified traveler

Overall great!

Posted Apr 6, 2018
This was the nicest hotel we stayed in on our 8 day vacation road trip. It also happened to be cheaper that the others, but much nicer!
Comment from Hotel Management
Apr 8, 2018 by Falgun, Hotel Management
Thank you Jamie for staying with us. We are glad we were able to exceed your expectations. We hope to see you in future should you be in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

24 hour pool

Posted Mar 27, 2018
We love this place because the rooms are very large , the pool Is 24 hour, and the breakfast is great options for a picky 2 yr old. Very friendly staff and the rooms are always clean.
Comment from Hotel Management
Mar 29, 2018 by Joy, Hotel Management
Thank you for your comments, we do have the largest suites and 24 hour pool in the area. We are glad your 2 year old was able to enjoy the breakfast. We will let the staff know of the compliments and look forward to your next visit.
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Highly recommend!

Posted Mar 20, 2018 on Hotels
Stayed here overnight. THe room was super nice! Very spacious with two beds and a couch. Everything was very clean and in good working order. THe staff was super nice, even though I'm sure they were busier than usual as the hotel was sold out for a local road race! We'll be back next year!
Comment from Hotel Management
Mar 29, 2018 by Joy, Hotel Management
Thank you, we are glad you enjoyed our newly renovated hotel. Thank you for your compliment we will pass this along to the staff. We look forward to your next visit.