Ratings based on 641 Verified Reviews

4.3 out of 5
90% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Disapointing

Posted Sep 16, 2017
Pros: Breakfast
Cons: Cleanliness
Location: Nothing
Not clean. Noisy. Check out a day early due to noise. Room not the one we were originally given. Breakfast reasonable. Location is good to airport.
Comment from Hotel Management
Sep 19, 2017 by LQ Customer Care, Hotel Management
Dear Valued Guest, Thank you for taking the time to write a review of your stay. The issues you described are truly regrettable. We sincerely apologize for any inconvenience caused to you and have shared your comments with our management staff to ensure the issues are corrected immediately. We appreciate you bringing this to our attention and hope you will stay with us again in the future. Sincerely, Diana - LQ Customer Care
2 out of 5
by A verified traveler

Posted Sep 14, 2017
Motel was under staffed. Tolit stopped up 20 to 30 min. Staff brought plunger. I used plunger. Not enough parking spaces. Breakfast ok.
Comment from Hotel Management
Sep 15, 2017 by General Manager, Hotel Management
Thank you so much for choosing to stay with us during your recent visit. It is disheartening to read that your expectations were not met. Our team aims to provide optimal customer service and well-appointed accommodations, so we apologize that you did not experience this during your stay. Your constructive feedback is very much appreciated. Our maintenance team will follow up with your room to make sure the toilet is working properly and we will be reviewing the rest of your concerns when planning future improvements. We hope to have the pleasure of welcoming you back so we can provide the stay that you desired.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel for dogs!

Posted Sep 13, 2017
Front desk staff was super friendly and accomodating! LOVE that this hotel welcomes pets for no fee. Will be looking for La Quinta in every city so my dog can travel with us!
Comment from Hotel Management
Sep 14, 2017 by General Manager, Hotel Management
Thank you for your kind words! We're thrilled that our pet-friendly policies were a huge plus for you and your pup. We love making sure that all of our guests are comfortable, furry or not! Our front desk staff appreciates your recognition and we hope that we will have the great pleasure of welcoming you back for another stay at the La Quinta Inn & Suites Knoxville Airport when you are next in the area.
4 out of 5
Recommended
for Everyone
by A verified traveler from new bern, nc

Posted Aug 20, 2017
Rooms on one side are quiet , the airport side have a good view but some noise and light.
Comment from Hotel Management
Aug 22, 2017 by General Manager, Hotel Management
Dear Phillip, Thank you for taking the time to write this review. We are located near the airport and some of the rooms have a lovely view for those who enjoy watching the planes, and we also have rooms on the other side for those who would prefer a quieter stay. We appreciate you sharing this tip with future guests. We are glad that you chose us for your lodging needs, and we hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Tennessee

Close to the airport

Posted Aug 18, 2017
Right across the street from the airport, but very quiet. I can only recall hearing one airplane.
Comment from Hotel Management
Aug 22, 2017 by General Manager, Hotel Management
Dear Cheryl, We enjoyed having you stay with us during your recent trip to Knoxville. Thank you for letting us know that your room was quiet and allowed you to get the restful sleep you needed. We hope you'll stay with us again at La Quinta Inn & Suites Knoxville Airport.
4 out of 5
Recommended
for Everyone
by A verified traveler from Dover, DE

nice and convenient

Posted Jul 10, 2017
The hotel is convenient to airport, restaurants and the main road. The pool, fitness room, and breakfast are well stocked and taken care of. Starbucks and Ruby Tuesday is in walling distance. If there was any negative to report, and it is in no way a deal breaker, there is only one elevator and it is slow.
Comment from Hotel Management
Jul 14, 2017 by General Manager, Hotel Management
Dear T, Quality convenience is the name of the game at the La Quinta Inn & Suites Knoxville Airport! We are glad that our airport convenient location was ideal for you during your trip to the area. We take great pride and care in our suite of amenities like our pool, fitness room, and tasty breakfast because we believe that our experience extends beyond simply having comfortable, clean rooms. Come back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 7, 2017
Needed a place to stay on short notice. Exactly what we needed at a great price and clean as a whistle.
Comment from Hotel Management
Jul 11, 2017 by General Manager, Hotel Management
We are delighted that we could provide you with the last-minute respite that you needed. We pride ourselves on our cleanliness, comfort, and affordability, whether you booked months or minutes in advance. Come back and visit us again at La Quinta Inn & Suites Knoxville Airport!
5 out of 5
by David

This traveler left a rating score only Posted Jun 19, 2017 on Hotels
3 out of 5
by Mike

Great hotel as long as you don't need WiFi

Posted Jun 14, 2017 on Hotels
The room and hotel itself was fine, but WiFi was very slow at first, then died altogether. Tried to call the front desk to let them know, but the phone was dead. OTOH, breakfast was great!
Comment from Hotel Management
Jun 15, 2017 by General Manager, Hotel Management
Dear Mike, Thank you so much for your feedback. We are happy you enjoyed your stay and found your accommodations comfortable. We apologize, however, for the inconvenience you experienced with the Wi-Fi and telephone connections. Our staff is here to help in instances like that, so please make sure they are notified in some way. We are thrilled you enjoyed the complimentary breakfast and had a good start to your day. We hope you'll join us again the next time you visit Knoxville.
4 out of 5
by nola

Posted Jun 13, 2017 on Hotels
close to the airport and food
Comment from Hotel Management
Jun 15, 2017 by General Manager, Hotel Management
Dear Nola, It is our goal to make our guests travel easier by providing easy access to the airport and dining as well as clean and comfortable accommodations. We are pleased to know that we were able to deliver on this expectation, and we hope that you will come back to stay with us again the next time you are in Knoxville. Thank you very much for your positive reviews.