probably better somewhere else
Posted Oct 6, 2014 on Hotels
very disappointing hotel. This is the most expensive hotel in the area, so one would expect for the highest price, a good service, it is not the case: 1) The AC did not work, even early October it was 31c in Madrid, and the room would get very hot even during the night. 2) there is no free wifi, hotels.com says free wifi, but in fact the wifi is provided by the company kubi (same than the airport), the free wifi is so slow that my outlook would not load emails and timeout, same timeout with united.com website...I finally paid 15euros and got the paid wifi that works fine, this is false advertisement, free wifi should work for basic web browsing... VERY disappointed, colleagues stayed a holidayinn and Dumas nearby, WiFi was realy free and hotel was half the price. Would not recommend this hotel, it says luxury, but it is old luxury , there is a shopping center next to it, but nobody there, the area is very empty. the best option is another more recent and cheaper hotel nearby, or stay in madrid. there is a metro station "ronda de la comunicaiones" near buy, if you stay in madrid downtown on the same line 10, it only takes 20 minutes and 2 euros to come to this location, much better choice than this hotel.