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Lovely hotel nice and quite if you want a relaxing holiday all staff are lovely an friendly apart from one named caty as she wasn't very helpful when we needed help with our transfer she couldn't care less if we was stranded but other staff helped us we sorted it, all the bar staff are lovely it's ...
The hotel it is in a very good location, the middle of the old and historic town. But to go to the beach you need to catch a bus or car.
The hotel reception was lovely and the reception staff were very polite, friendly and welcoming. The gym was very good for a hotel gym and the spa is fabulous, once of the best I've used! I found some of the waiting staff to be very rude and ignorant, which was a shame, when others were so polite. ...
This has to be the best hotel in alcudia. Everything was perfect it's so clean and comfortable the food is just amazing! The pools are perfect and all the staff are so friendly they really make you feel welcome. Highly recommend
Happy with the hotel but our air-conditioning in our room wasn't working it was circulating the same air and the room wasn't getting any cooler. we notified reception twice but nobody came to look at it or fix it or even contact us .. it made it a very uncomfortable night's we was only here 4 nights ...
The hotel is very good and well lpcated. They cleaned our room every day and the staff was very friendly. The only reason why I didn't give them full marks was bc the air con was not switch on as the hotel deemed to not be hot enough however although we had all windows open it was still uncomfortable ...
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